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https://hmlandregistry.blog.gov.uk/2017/07/12/getting-the-most-from-application-enquiry-part-2/

Getting the most from Application Enquiry part 2

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This is the final part of our two part blog that will help our customers get the most from Application Enquiry, our online tool that supports the way they already monitor and manage registration applications.

Yesterday we offered two tips to land and property professionals who use our portal:

  • Tip 1: Search by ‘HM Land Registry Reference’ to save time and see specific information; and
  • Tip 2: Save application details for later.

 Today we pick up where we left off and continue with three more tips:

Tip 3: Check and verify discharge activity

If you have a title number of a property, you can view a list of the pending applications and official searches with priority against it.

If a pending application relates solely to a discharge of charge it will be easy to identify because the service flags this on the screen.

Alternatively, you can select ‘Discharge Activity’ to find out whether any charges have been discharged against this title number within the previous 30 calendar days.

This is gives you an easy way to check if we have received a discharge before you send us your own application.

If any discharged charges are revealed you can then select the ‘Verify Details’ link to input the charge date and confirm details relating to the discharged charge(s). You can then print the page - select ‘Printer-Friendly Version’.

Tip 4: The limitations of requesting more information about the progress of an application

If you need information about the progress of an application you should be able to find what you need from the ‘application details’ screen. If this doesn’t contain the information you need, you can request more information with the ‘Still need to contact us?’ link within the service, although the information in Application Enquiry is often the best information we have.

If you make a request for more information, we will respond by email within 24 hours. It is rarely possible to predict an application’s completion time with any certainty and in most cases we can only give an indication of when your application will be completed (which will often mirror the average timescale already shown as part of the service).

It’s also important to note that in most cases, we can only provide more information to the person who submitted the application.

Tip 5: You can ask us to expedite an application if it’s urgent

When your application is urgent (maybe it’s holding up a transaction?), you can ask us to expedite it under certain circumstances. If we approve your request, we will process your application sooner. If you have sent us everything we need, we should be able to complete it quickly.

Please note that we will usually only consider such requests from the organisation that sent us the application.

To make a request to expedite an application, click on the ‘Still need to contact us?’ button within Application Enquiry, then complete your contact details and select the ‘Request an expedite’ option.

Select the expedition reason from the drop down menu and don’t forget to send us the supporting evidence. We will need this to validate your request. When we have assessed your request, we will email you our decision.

Final tip

Don't forget that our portal guide explains how Business e-services customers can check applications to HM Land Registry through the portal.

We want to hear from you

Have you found these five tips useful? Tell us what you think of them in the comments section below. We also want to know what you like about the service, and we invite you to share any tips you have for other land or property professionals.

We’d also like to hear from you if you are not using the service - please do tell us why. The features in Application Enquiry have been developed and tested with customers. We are always looking to improve our services and your feedback can help us do that.

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1,119 comments

  1. Comment by Katie posted on

    Can appeals be made not to expedite an application?

    Reply
    • Replies to Katie>

      Comment by David Radley posted on

      Good Morning,

      My solicitor submitted a response to an enquiry (submitting an RX1 Form) for my property purchase in May and are saying that its not done yet because of delays in the Land Registry (due to a back log linked to Covid 19). I wanted to confirm if this backlog is now cleared and if it will be completed any time soon? Property: 60 Horninglow Road, Burton on Trent, DE14 2PR.

      Best regards

      Reply
      • Replies to David Radley>

        Comment by AdamH posted on

        David - we still have a backlog and are processing applications as quickly as we can. Please do continue to bear with us https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#contents

        Reply
        • Replies to AdamH>

          Comment by David posted on

          Hi AdamH,

          Thank you for your reply. Can you please let me know how long I can expect the delay to last. As currently it is preventing me remortgaging the property which is having very serious financial implications?

          Thanks

          Reply
          • Replies to David>

            Comment by AdamH posted on

            David - the application has been with us since March. It has been processed to a point but we are waiting on the conveyancer to submit additional and essential details. The last we heard from them was in early June so I’m assuming they are reliant on others to resolve. I’d recommend speaking to your conveyancer to confirm

          • Replies to David>

            Comment by David Radley posted on

            AdamH - I have been told by the solicitor that this has already been done and it is still delayed. Is it possible for you to check for me if this has happened please as I informed them over a month ago of the urgency aspect. Thanks.

          • Replies to David Radley>

            Comment by AdamH posted on

            David - I had checked hence my amended reply re progress. They asked for more time and then also asked for expedition. However we can’t expedite it if we are reliant on their providing more details. If they satisfy the outstanding points then it can proceed

    • Replies to Katie>

      Comment by George Thomas posted on

      Morning

      The ST1 Application form has been recieved by land registry and is showing under the pplication enquiry as 'awaiting processing'

      How can I expedite the application through Application Enquiry?

      We are waiting for a small piece of land to be added to the Title as this is holding up the sale of the property.

      Kind Regards
      George

      Reply
      • Replies to George Thomas>

        Comment by AdamH posted on

        George - use the Contact form to request expedition and submit that with the required documentary evidence

        Reply
        • Replies to AdamH>

          Comment by George Thomas posted on

          Hi Adam

          That’s great, I’ve found the form.

          What would be suitable evidence to upload to demonstrate this is holding up the property sale?

          Regards
          George

          Reply
          • Replies to George Thomas>

            Comment by AdamH posted on

            George - a copy of the memorandum of sale

    • Replies to Katie>

      Comment by Mark housden posted on

      Hi my solicitor has sent of for first registration of house in June we need this to put the house in auction ..before the 15% tax bracket in March ends..my solicitor says you can only expedite houses if you're in financial need...how long is this going to take house now empty and being a listed building deteriorating can I chase application or keep on at solicitor ..

      Reply
      • Replies to Mark housden>

        Comment by AdamH posted on

        Mark - first registrations are waiting 6+ months in most cases before being considered. If there’s an urgency, such as a financial hardship or a linked and dependent transaction.
        So I assume it all depends when the tax break ends and I think that’s not 7ntil March next year?

        Reply
        • Replies to AdamH>

          Comment by Rachael posted on

          Hello,

          I wonder if you can help shed some light on our situation. We have been in the process of buying a house for the last year or so, with many challenges on the way- sellers solicitors not communicating, house went into probate during purchase, our mortgage offer ran out. Now we were so close to the next step of exchanging, however a conveyance that wasn't signed back in 1986 for this property (4 the drove, Amesbury, SP4 7AG) has come up.
          Our solicitor has advised us that the sellers need to lodge an application for first registration before we can complete the purchase. Now our worry is our new mortgage offer runs out in March 2021 and we have been told it takes about 6 months for registrations to be completed. If the application was expedited (hoping the sellers solicitors don't take ages to apply in the first place) what is the time frame, considering everything else was in order?!

          Appreciate your reply even just for peace of mind.

          Rachael.

          Reply
          • Replies to Rachael>

            Comment by AdamH posted on

            Rachael - expedition reduces the wait time before it’s considered. We quote 10 working days so it’s important they lodge the application first and then request expedition. Everything then hinges, as you rightly state, it all being in order.
            I’m sure the solicitor is on top of it but an unsigned conveyance implies something wasn’t in order so hopefully that’s being resolved. Not wishing to alarm you but I imagine that’s why your solicitor is insisting they register first and then you complete

        • Replies to AdamH>

          Comment by Mark housden posted on

          That's fine if you say six months plus this seems very drawn out is there anyway I can check progress my self or is it the solicitor who has to do this?....postcode sg193jj...on the website it says approx 42 working days so I just cant understand six months plus...as I'm looking to move to a property myself seems frustrating thanks for you're quick reply appreciated

          Mark

          Reply
          • Replies to Mark housden>

            Comment by AdamH posted on

            Mark - if you give me the house number too I can check?
            Re the website the timescales quoted are an average and are now a few months out of date.
            So it can be very frustrating but if there’s an urgency the lodging conveyancer should be requesting expedition

          • Replies to Mark housden>

            Comment by mark housden posted on

            hi its 61 church street gamlingay sg193jj ...thanks mark

          • Replies to mark housden>

            Comment by AdamH posted on

            Mark - it’s a first registration received on 17th September.

          • Replies to Mark housden>

            Comment by mark housden posted on

            hi it looks like my solicitor has failed to get this in when you say 17th of september does this mean i have a six month wait from then ..the forms were filled in with the solicitor in june ,,,do you know roughly when we can expect this back ..cheers for prompt replys appreciate it

          • Replies to mark housden>

            Comment by AdamH posted on

            Mark - that’s correct re wait times. If there’s no urgency involved then you just need to sit tight and wait. If there is an urgency such as a confirmed onward sale then speak to your solicitor about requesting expedition

    • Replies to Katie>

      Comment by Mrs Matthews posted on

      Hi my name is Mrs Matthews 19 rowan glade Stafford St174ng we paid the fee in February to have our bungalow put on the land registry though our solicitor orj of stafford We have been waiting since feb to put our bungalow into trust which can not happen until the property is on the land registry do not understand why it has taken so long would you please look into it.Mrs Matthews.

      Reply
      • Replies to Mrs Matthews>

        Comment by AdamH posted on

        Mrs Matthews - we still have it but we also have a lengthy backlog of this type of work. We will get to it ASAP but please continue to bear with us. The solicitor will be notified once processed

        Reply
        • Replies to AdamH>

          Comment by Alan Watt posted on

          Hi Adam,

          We are selling our property which is on 10 Hernstone Lane, SK17 8EJ, and two issues with the title(s) cropped up.

          Please would you be able to tell us the latest status on an application related to title DY268334 (granted in 1995, land at the front of property)? It was to upgrade the Title from Possessory to Absolute. Our conveyancer asked to expedite the UT1 Submission on 7 October. She informed us that an amendment was required (we do not know what this was about) and this was submitted on 15 October.

          We also have asked her to request a correction to a boundary mistake on the title plan of the house (I do not have the title number of the property, as it is different from the current 'possessory title' cited above, but you could find it from the address?). Is it possible to have a status update on this as well?

          The buyer wants all this to be in order before exchanging contracts and this is holding up the sale.

          Many thanks for your help!

          Reply
          • Replies to Alan Watt>

            Comment by AdamH posted on

            Alan - the UT1 (upgrade) application is as you’ve described although it’s not been expedited. That may be because it had already been processed but we needed more. As you state the solicitor provided more so the application needs to be reconsidered so that should be shortly
            The house is registered under title DY262466 but there’s no application affecting it and no enquiry linked to it that I can see. I’d suggest you ask the solicitor to confirm the application/enquiry reference to confirm

          • Replies to Alan Watt>

            Comment by Alan Watt posted on

            Dear Adam,

            Many thanks for your prompt reply. I am waiting to hear from the solicitor, but somehow I suspect she hasn't requested the correction of the boundary of title DY262466... if that is the case, is there any way of knowing how long this might take to be processed? And can it be expedited too?

            Kind regards,
            Alan Watt

          • Replies to Alan Watt>

            Comment by AdamH posted on

            Alan - if there are grounds for expediting so theming then yes. But with a boundary correction the devil is always in the detail so what might be seen as a simple correction may not be from a registration perspective.

  2. Comment by Beth posted on

    Hi,

    What is the average time for an expedited land registry application to be completed?

    Reply
    • Replies to Beth>

      Comment by AdamH posted on

      Beth - expedition means that it should be considered within 10 working days of that approval. If it is in order and no wider checks are required then it will be completed at the same time.

      Reply
      • Replies to AdamH>

        Comment by Lindsay posted on

        When the 10 days was up i rang the land registry for an update and she told me there was an expiry date, i did ask what this meant but she wasnt very clear. What does this mean?

        Reply
        • Replies to Lindsay>

          Comment by AdamH posted on

          Lindsay - expiry dates are generally linked to wider checks we have to carry out before completing a registration. For example we might have to contact an affected party to ensure what’s being applied for can proceed. We can’t share too many details re the checks we do as many are there to help reduce the risk if property fraud
          Such checks are often time sensitive so have a date set for completion. That may then ‘expire’

          Reply
          • Replies to AdamH>

            Comment by Lindsay posted on

            So if i have been told.the 8th april is the expiry date what does that mean for me?

          • Replies to Lindsay>

            Comment by AdamH posted on

            Lindsay - firstly nothing is likely to happen to the application until 9th/10th under normal circumstances. And due to significant disruption due to COVID-19 probably nothing for several days after that. I assume your reference to ‘10 [working] days’ means it has been expedited so that should keep the disruption’s impact to days rather than weeks

          • Replies to AdamH>

            Comment by Kathy posted on

            Could you clarify something. I had notification from my solicitor on 15th June that the land registry have approved the expedition request. I am yet to hear anything and have just been told by solicitor that there remains to be delays even when an expedition request has been granted

          • Replies to Kathy>

            Comment by AdamH posted on

            Kathy - expedition means an application is considered much sooner than it would normally be. It reduces the wait time between expedition and our considering it. In my experience that consideration normally happens within a few working days.
            What expedition does not do is negate the need for any registration requirements to be met. Those may include referral to colleagues for clarity, confirmation or advice; wider checks including contacting affected/interested parties such as lenders or notice/restriction holders; and you may find that the application is incomplete and we may need more from the solicitor
            So if it was expedited on the 15th June it will have been considered. I assume therefore that one or more of the above have however arisen, hence the delay since. Your solicitor should be able to check online through their secure portal as to what stage it is at or if wider checks are in play for example

  3. Comment by Sez posted on

    Hi

    Please can you confirm how long a transfer of equity takes? this is currently holding up completion

    Reply
    • Replies to Sez>

      Comment by AdamH posted on

      Sez - the average timescale for a register update is 11 working days. The conveyancer who lodged it can check online and then advise on submission and progress

      Reply
  4. Comment by Jaz posted on

    Hi
    I have submitted an application to split land at #1 OX39 4JJ
    I never applied to expedite this as your website advised it would take an average of 105 days and as it was submitted in November it should be close now. However the purchaser is pushing for a date. Can you help please with something to tell him?

    Reply
    • Replies to Jaz>

      Comment by AdamH posted on

      Jaz - the timescales quoted online are averages only so some applications may take significantly longer. If you have a confirmed buyer then you should submit documentary evidence to confirm that and ask us to consider expediting your application
      I should stress that looking at the title details for #1 I cannot see any record of an application submitted in November or live now

      Reply
  5. Comment by Jaz posted on

    My solicitor told me he had submitted in November !! Can I just check there is nothing for 1 and 1a Oak End Way OX39 4JJ before I give him an earful

    Reply
    • Replies to Jaz>

      Comment by AdamH posted on

      Jaz - there is no application against either the freehold or leasehold tenures relevant to 1/1A. There should be no need to give the solicitor an earful but just ask them to check and confirm what has happened and if they have submitted something ask them to confirm the title number and case reference for example.

      Reply
  6. Comment by ianflowers posted on

    Louise - Hi, I'm responding as Adam is unavailable at the moment. Sorry to hear how this is impacting on you.

    The application is still pending with us, but I can confirm that the solicitors provided a response yesterday and this has been considered by a senior officer but some further work is needed. Hopefully we're in the final stage now, but we should be able to give you a clearer update at the beginning of next week.

    Reply
    • Replies to ianflowers>

      Comment by Louise posted on

      Hi Ian

      Thanks for letting me know.

      Is this further work by my solicitors or further work on your end?

      Thanks again.

      Louise

      Reply
      • Replies to Louise>

        Comment by ianflowers posted on

        Hi, you're welcome. Unless something unexpected crops up, it's work by us and hopefully it should be completed by the beginning of next week, but we'll be able to confirm one way or another by then.

        Reply
        • Replies to ianflowers>

          Comment by Louise posted on

          Thank you so much for the update.
          Ill keep my fingers crossed for then.

          Kind regards

          Louise

          Reply
  7. Comment by Charlotte posted on

    Hello,

    I am in the process of selling my property, but the property location was referred to as 'Ground Floor' instead of 'Second Floor' in the lease so my solicitors have created a deed of variation and requested that this be expedited. Do you know roughly how long it will take to register the deed of variation with yourselves?

    Reply
    • Replies to Charlotte>

      Comment by AdamH posted on

      Charlotte - if it is expedited then it would normally be considered within 10 working days of that expedition. Your solicitors can check and confirm online for you

      Reply
      • Replies to AdamH>

        Comment by Charlotte posted on

        Hi Adam,

        Thank you for coming back to me. Is this within 10 days of the request being submitted to you or within 10 days of the land reg accepting the expedition? Apologises, it’s just we can’t exchange without it.

        Thank you

        Reply
  8. Comment by Saima posted on

    Hi,
    We are selling a property, and an outbuilding on our land was not included on our lease and so we are having this land added to our lease at a small cost. This will be submitted imminently.
    Our buyers are threatening to pull out, and so I believe the process will be expedited.

    My question is: Is this usually a straightforward matter, or are there several stages to this type of lease change? What sort of information beyond the new lease do you require? Our solicitors are truly abysmal, and I would like to work out what information is needed that they will almost certainly forget on the first submission if left to their own devices.

    Thanks

    Reply
    • Replies to Saima>

      Comment by AdamH posted on

      Saima - providing all the relevant parties are involved, so including the landlord and any lenders, then the deed and process is usually quite straightforward. The key deed is the new lease and whether anything else is required depends on what is registered already e.g. any mortgage

      Reply
      • Replies to AdamH>

        Comment by Saima posted on

        Thanks Adam.
        The property is mortgaged, which will be completed upon sale. Does this make things more complicated?
        Thanks

        Reply
        • Replies to Saima>

          Comment by AdamH posted on

          Saima - not overly as they will be familiar with what is required but it adds another party to the mix as being involved with finalising matters for you

          Reply
  9. Comment by Rebecca posted on

    Hi

    We are due to complete tomorrow on a new build property and currently the only thing outstanding is an official search of part which was applied for Friday 20th. Is this something that can be expedited, or is it likely we will be waiting longer than today with everything going on.

    Thanks

    Reply
    • Replies to Rebecca>

      Comment by AdamH posted on

      Rebecca - priority searches can’t be expedited and whilst there is disruption at present that should be minimal. Hopefully they will get the result soon

      Reply
      • Replies to AdamH>

        Comment by REBECCA posted on

        Thanks so much for replying at this busy time. Are you able to check on any progress? (111 Hilldale, WN4 0AH)

        Reply
        • Replies to REBECCA>

          Comment by AdamH posted on

          Rebecca - nothing matches that address I’m afraid. You’ll need the title number/case reference but if you get those the conveyancer can also confirm progress for you

          Reply
  10. Comment by Susan Hilary Howard posted on

    Hello

    I was wondering if you could let me know if there is any progress with 1 Olive Bank, Bury, Gtr. Manchester BL8 1TQ.
    We have submitted every possible detail but each week goes by without an update.
    We've been trying to sort this out since November 2019 and have already lost one sale on our property because of it. Now we have a new sale (confirmed early January) and they are keen to move in asap, no chain, as we are keen to move to the property that we offered to purchase in September 2019.
    This is causing us undue stress and much consternation at an already worrying time.

    Regards

    SH Howard

    Reply
    • Replies to Susan Hilary Howard>

      Comment by AdamH posted on

      Susan - what’s the actual application, title number/case reference, and what’s your conveyancer advised re progress and the stage it is at please?

      Reply
      • Replies to AdamH>

        Comment by Susan Hilary Howard posted on

        Hi Adam
        I would have to contact my solicitor for that information - by email.

        Reply
      • Replies to AdamH>

        Comment by Susan Hilary Howard posted on

        Land Registry Title Number: MAN355217
        Reference: DC56B91
        A conveyancer inspected the site three weeks ago and forwarded his report to HM Land Registry on the same day.
        After that, HMLR contacted us and asked for proof that the roads around were unadopted, which we sent back within the hour.

        Regards

        Susan Hilary Howard

        Reply
        • Replies to Susan Hilary Howard>

          Comment by AdamH posted on

          Susan - understood. The registration process requires us to carry out wider checks before we can complete the application. These are ongoing and won’t be completed until 10th/11th April at which point the application will be reconsidered and hopefully completed. How quickly will depend on the COVID-19 disruption at that time of course.
          I’d suggest waiting until then before checking again with your conveyancer for any updates.

          Reply
          • Replies to AdamH>

            Comment by Susan Hilary Howard posted on

            Hi Adam

            those dates are really cutting it fine - our mortgage offer, which has already been renewed once, runs out on the 28th April and they won't renew it a second time.
            Is there any way this can be resolved earlier please?

            Regards

            SH Howard

          • Replies to Susan Hilary Howard>

            Comment by AdamH posted on

            Susan - I’m afraid not as the wider checks are time sensitive. If it’s cutting it fine I’d recommend discussing a further extension on the offer with the lender

          • Replies to AdamH>

            Comment by Susan Hilary Howard posted on

            Hi Adam
            I was wondering if you had had any notifications (you replied that we should have heard something by April 10th/11th) with regard to our application: Land Registry Title Number: MAN355217
            Reference: DC56B91
            We have asked the mortgage company and they will NOT do another renewal on our mortgage offer so this needs to be resolved immediately please, or everything will collapse, after almost nine months of attempting to move house.
            Please could you let us know the state of play ASAP.
            Thank you.
            Susan Howard.

          • Replies to Susan Hilary Howard>

            Comment by AdamH posted on

            Susan - I will check in with colleagues for an update and let you know.
            I should stress that my previous reply referred to wider checks and the application then needing to be reconsidered after 10th/11th. That would not necessarily mean it would be completed or that you’d hear from us immediately. I’ll comment again once I have further details

          • Replies to AdamH>

            Comment by Susan Hilary Howard posted on

            Re: Land Registry Title Number: MAN355217
            Reference: DC56B91

            Hello
            yet another week has gone by with no communication or assurance, or anything at all from your department.
            Five & a half months this (apparently) uncomplicated affair has been going on.
            If we were young people, with all the time in the world, this probably wouldn't be such an issue but we're not & the home we are trying to move into will be our final move & the way this is going we probably won't even make it!
            Could someone please, please contact us with some kind of information asap - our stress levels are through the roof - as if they're not bad enough working for the NHS at this terrible time. We are on the verge of tears almost every day thanks to the way this has been handled. I can't believe that I have had to resort to begging & pleading in order to move house.
            SHH.

          • Replies to Susan Hilary Howard>

            Comment by AdamH posted on

            Susan - I’m really sorry for the extra stress this process is causing. I’m conscious that I’ve added to that as I failed to respond again after last week’s reply. I’m sorry as I should have at least confirmed I was waiting for more details still.
            Unfortunately the application is still with us and with one of our lawyers to decide on next steps. I don't have the precise details but the site visit, wider checks and lawyer referral suggest to that it may be more complicated than hoped sadly but I’ll try to confirm
            I will follow through on the current status for you and post again ASAP with more information once obtained

          • Replies to AdamH>

            Comment by Susan Hilary Howard posted on

            Thank you Adam.

          • Replies to Susan Hilary Howard>

            Comment by AdamH posted on

            Susan - just to let you know I am waiting for an update from colleagues. I will post again when I have that and try to be clear about what happens next. I’m sorry for the continu8ng lack of detail

          • Replies to Susan Hilary Howard>

            Comment by AdamH posted on

            Susan - I’m afraid we are still unable to move the application forward. Whilst certain stages have been completed we are severely hampered by not having full access to our offices/services.
            Colleagues advise that they are doing everything they can to resolve those issues but I fear that the delay will continue for a while yet.
            I have asked them to contact your solicitor to update them as far as possible

  11. Comment by Charlotte posted on

    Good Afternoon,

    Case reference CCD442C / Title no: SY787923

    Could someone please check this case for me and see if it has been accepted to be expedited? Our solicitors received a letter from yourselves when we made a previous submission confirming that when we had the added information needed this would be expedited as it is preventing us from being able to exchange. If someone could please look into this and the docs attached with it as soon as possible I would really appreciate it as our chain is beginning to raise concerns/consider their positions.

    Thank you

    Reply
    • Replies to Charlotte>

      Comment by AdamH posted on

      Charlotte - the reference relates to an application that was rejected on 18th March. A new application was submitted on the 20th March.
      It hasn’t been expedited as yet but I assume that request has yet to be picked up. As soon as it is then it will be processed as quickly as possible but that may still be several days away I’m afraid in the current circumstances.
      I would suggest that your conveyancer contacts us through their online service (Application Enquiry) to flag the urgency.

      Reply
      • Replies to AdamH>

        Comment by Charlotte posted on

        Thank you Adam, we will ask our solicitor to do this on Monday, is there anything that we can do from our end?

        Reply
  12. Comment by Joanne Campbell posted on

    Hi we are to move to 23 Lisbane road Scarva. Northern Ireland but can’t move as the boundary was rectified and it was sent over to yous. Can you update me if this can be expedited as we are living with my husbands elderly parents and need to move out to our new house as we are putting them at risk while living here. Thank you

    Reply
    • Replies to Joanne Campbell>

      Comment by AdamH posted on

      Joanne - we deal with England and Wales. Northern Ireland has its own land registry

      Reply
  13. Comment by Erika posted on

    Hi, our reference is 200324-001968 and we are waiting on removal of an entry on our deeds so we can remortgage, we need this asap so we can go onto a better rate, we sent the original application around 3 weeks ago and still haven't heard anything, we were expecting it to take around 1 week, can you please advise

    Reply
    • Replies to Erika>

      Comment by AdamH posted on

      Erika - that’s an enquiry reference and we will respond to that when able to do so.
      The actual application is actually waiting for wider checks to complete. These won’t be completed until the end of the second week of April, at the very earliest.
      If the application is urgent as there is an expiring mortgage offer then your conveyancer can still request expedition of the application. They should do that online through their business e-services/Application enquiry account and lodge a copy of your mortgage offer
      We may not be able to give an accurate completion time as our caseworker resource is reduced due to the current coronavirus (COVID-19) situation, but we will aim to process your application as a priority

      Please also note wider guidance from government
      https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

      Reply
  14. Comment by Mark posted on

    Hello

    We are currently purchasing 139 Haughton Road DL1 1JP, our landlord has already served us notice for May 1st 2020 on our rental property prior the COVID-19 lockdown and we are waiting for the title document to be able to complete, can you advise if this is due to be done soon? Can you also advise if this is within current SLA?

    Reply
  15. Comment by AdamH posted on

    Kirsty - we can’t be definitive I’m afraid. All register changes are significantly disrupted so everything will depend on what resource is available after that date
    Two things I would recommend you to consider/action
    1. If not requested already ask your conveyancer to send online a copy of the mortgage offer and request to expedite. It can’t improve the remaining notice period but does give the application its best chance if being considered quickly. It won’t guarantee anything though.
    And 2. Contact your mortgage lender to see if there is any flexibility in extending the offer. Many lenders are considering this so perhaps something to ask, even if already done so.

    Reply
  16. Comment by Lorna posted on

    We are currently waiting for an assent of title as1. This was posted to you and arrived today by special delivery 31/3/20 VE431215909GB
    Could this assent please be expedited as it will be holding up a transaction. The property postcode is S181PL

    Reply
  17. Comment by Andy posted on

    Hi we are due to move on Friday, but my solicitor has just contacted me to say that the land registry search hasn't come back for our property (35 Normanby Gardens, Cramlington, NE23 1AL). Apparently they were requested about 2 weeks ago.
    My wife is a key worker at the NHS and has had to take leave on Friday for the move. Can you confirm that this is being processed please?
    Many thanks.

    Reply
    • Replies to Andy>

      Comment by AdamH posted on

      Andy - the address details don’t match anything I’m afraid. What’s the title number/search reference please?

      Reply
      • Replies to AdamH>

        Comment by Andy posted on

        Thanks for your reply Adam. The title number is ND193211. They have been trying to make contact by email apparently.

        Reply
        • Replies to Andy>

          Comment by AdamH posted on

          Andy - there are only 2 searches pending and they are very recent ones re plot numbers. They will be done shortly. I’d suggest you reaffirm the current position with your solicitor as you maybe chasing something now completed

          Reply
          • Replies to AdamH>

            Comment by Andy posted on

            Thanks. So do you know if plot 141 has been done? The solicitors have been trying to get in touch with you through email (not you personally I'm sure), but not sure they have had anything back yet.

          • Replies to Andy>

            Comment by AdamH posted on

            Andy - whilst there is a priority search in place for plot B141 there isn’t one for plot 141 (no lettered prefix)

  18. Comment by Candace Brooks posted on

    Hi, we are in the process of purchasing flat 4 Pendine House, Bishops Close, CF14 1PH. The vendor's solicitor has submitted a lease extension registration recently. We would be grateful for confirmation on timescales for completing the registration please, and also if you could advise if they have requested expedition?
    Many thanks
    Kind regards
    Candace

    Reply
  19. Comment by Rachel Rogers posted on

    Hi, I have an application for a title split to 24a Micklehome DRive DE13 7AT -HSF655932I. Application was made at the start of December. My solicitor has contacted recently to expedite this as a mortgage offer is now awaiting these deeds.Can you provide an update on if this has been expedited. Thanks

    Reply
    • Replies to Rachel Rogers>

      Comment by AdamH posted on

      Rachel - if they have asked us to expedite it and submitted documentation to confirm the urgency then it should be expedited shortly.
      We will then consider it ASAP but we can5 be definitive re timescales I’m afraid as we have significantly reduced resources and an increasing number of very urgent applications. We are doing everything we can though to move things forward so please bear with us

      Reply
  20. Comment by Michael Hall posted on

    Hi, a few weeks ago we applied for adverse possession of a small piece of land within our walled garden. I believe the request was expedited but as our chain depends on resolving this issue I was hoping if you could give me an update. The address is 98 Bradley Lane, Bradley Fold Bolton BL26RA

    Reply
  21. Comment by Mrs Alison Gallagher posted on

    Hi, I have an application for a title split (HW166974). The application was made at the start of December. My broker has contacted recently to expedite this as a mortgage offer is now awaiting these deeds and we are being affected adversely financially.We have written and telephoned a number of times and were told the lead times were very long. Can you provide an update on if this has been expedited. Thanks.

    Reply
    • Replies to Mrs Alison Gallagher>

      Comment by AdamH posted on

      Mrs AG - it’s not been expedited as yet so I assume they have only recently applied. If they have (last few weeks) then we will get to their request shortly.

      Reply
  22. Comment by Paula Jenkinson posted on

    I would like to speak to someone or have email contact with someone in relation to property at M29 8BS which had a notice period end date of 31st March. I would like to know what the next steps are for land registry to provide the information so that the sale can complete - the buyer has got a mortgage advance and this is the only outstanding item. No furniture to move out or in and all in favour of completing asap. Our solicitor is Sandra at Dootsons in Leigh so all the reference numbers are with them.

    Reply
    • Replies to Paula Jenkinson>

      Comment by AdamH posted on

      Paula - there’s nobody you can speak to by phone at present. If you can get me the title number and our case reference from your solicitor I can try to find out more details for you

      Reply
      • Replies to AdamH>

        Comment by Paula Jenkinson posted on

        Hi Adam, Thanks for getting back to me and I have emailed the solicitor for the information you need. Will be in touch soon. Paula

        Reply
      • Replies to AdamH>

        Comment by Paula Jenkinson posted on

        Hi Adam,

        I have the Title number - MAN356010 and your reference is DC56EAA which you asked for and it was Dave Cooper from Land Registry who was dealing with this which was expedited due to the sale of 141 Shuttle Street. Any updates would be really appreciated. Thanks Paula

        Reply
        • Replies to Paula Jenkinson>

          Comment by AdamH posted on

          Paula - it’s still with us and expedited but as yet not processed. It will be considered as soon as possible but with the current lockdown we have very limited access to first registrations/paper deeds/documents. Please bear with us
          https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak#contents

          Reply
          • Replies to AdamH>

            Comment by Paula posted on

            Hi Adam,

            Thank you for your response and it would be great if you could follow this up as soon as you possibly can for us. This is the only outstanding item for the sale to complete and mum's money is needed for Care Home costs. Many thanks again. Paula

          • Replies to Paula>

            Comment by AdamH posted on

            Paula - it has been expedited so it has the best possible chance of being considered ASAP. However due to severe restrictions around processing first registrations in particular there are no guarantees I’m afraid.
            I’m sure you are and have done already but do keep talking to the care home and conveyancer as appropriate and around keeping the pressure off

  23. Comment by Kirsty Coleburt posted on

    Hi Adam,

    I would just like to see whether my application was expedited to get this document quickly. My solicitor told me we should have received this by now but obviously with everything going on it’s taking a little bit longer. I’m trying to speed this process along as I work for the NHS and am currently living with vulnerable people; therefore am trying to get out before I potentially get the virus and could pass it along. This is driving me insane as I ask my solicitor several times each day if it’s back.
    Do you know how much longer we are look at? The address is 22 Cornelius crescent, Fairfields.

    Reply
    • Replies to Kirsty Coleburt>

      Comment by AdamH posted on

      Kirsty - the crisis means we have very reduced resources and a growing list of expedited applications. Do you have the title number and our case reference please?

      Reply
      • Replies to AdamH>

        Comment by Kirsty Coleburt posted on

        All I have is a title number BM427667

        Reply
        • Replies to Kirsty Coleburt>

          Comment by AdamH posted on

          Kirsty - many thanks. We still have it as we are waiting for more details from the solicitor. You’ll need to contact/confirm things with them to clarify next steps.

          Reply
          • Replies to AdamH>

            Comment by Kirsty Coleburt posted on

            Hi Adam,

            After speaking with my solicitor I have been informed there is nothing further awaiting from her and that the application is still pending as the developer is in the process of registering us as the new owners and that our application is lodged after this but that she has received confirmation that the result will be available on Friday?

          • Replies to Kirsty Coleburt>

            Comment by AdamH posted on

            Kirsty - if that’s what the solicitor has confirmed and she’s been told that the result will be available on Friday then that’s good.

  24. Comment by Clare posted on

    Hi

    We are awaiting to purchase a property and an OS1 was logged delaying completion. This was due to expire on the 9th April, but is still showing as ‘dealing’ can you please advice time scales of when this will be removed as it’s holding up completion.

    Thanks

    Reply
    • Replies to Clare>

      Comment by AdamH posted on

      Clare - what’s the title number please?

      Reply
      • Replies to AdamH>

        Comment by Clare posted on

        Hi Adam

        It is SY687686

        Thanks
        Clare

        Reply
        • Replies to Clare>

          Comment by AdamH posted on

          Clare - the expiry you refer to was with regards one of our wider checks we needed to complete re the lending dealing. Unfortunately the current crisis means that the expiry period has been extended by a further 3 weeks so it is unlikely to be considered again until early May. We can not alter that position I’m afraid

          Reply
          • Replies to AdamH>

            Comment by Clare posted on

            Hi Adam

            Okay. Are we / my solicitor able to get a copy of the application so we can see wether it will be overreached by sale by mortgagee in possession?

            This would then allow us to complete without further delays.

            Thank you

          • Replies to Clare>

            Comment by AdamH posted on

            Clare - an OS3 (non priority search) would achieve that

          • Replies to AdamH>

            Comment by Clare posted on

            Hi Adam

            Okay thank you, my solicitor has now logged the OS3 with the reference number JB8/LYA007/001

            Please can you tell me how long until she will receive the results?

            Thanks

          • Replies to Clare>

            Comment by AdamH posted on

            Clare - OSs are normally processed with 3-4 working days

  25. Comment by AdamH posted on

    Stella - with offices shut we’ve had very limited numbers available to respond to emails. The application has been processed to a point but wider checks were required to confirm the discharge by the lender. Those checks appear to have been completed so I’ll flag with colleagues to see if it can be pushed across the finish line. Please bear with us

    Reply
    • Replies to AdamH>

      Comment by AdamH posted on

      Stella - the application has been completed and the register updated

      Reply
  26. Comment by Elle posted on

    Good afternoon, please can I check if the land registry are still processing expeditions and potential time frames for an expedition to be processed once approved by the land registry (days, weeks) I appreciate you may not be able to say exactly due to the current circumstances.

    Many thanks in advance

    Reply
    • Replies to Elle>

      Comment by AdamH posted on

      Elle - we can be no more definitive than to confirm an expedited application will be processed ASAP. The situation is improving and expedites are a priority

      Reply
      • Replies to AdamH>

        Comment by Elle posted on

        Thank you Adam, really appreciate the quick response (especially under the circumstances)

        Reply
  27. Comment by Clare posted on

    Hi Adam

    Thanks so much for your help.

    Hopefully we will receive the OS3 soon to allow for completion.

    Many thanks
    Clare

    Reply
  28. Comment by Clare posted on

    Hi Adam

    The OS3 search has now come in but it shows no further information than the OS1.

    My initial question was ..Are we / my solicitor able to get a copy of the application logged so we can see wether it will be overreached by sale by mortgagee in possession?

    Thanks

    Reply
  29. Comment by Clare posted on

    Hi Adam

    This is the issue, we don’t know what the application is for, hence why we are requesting a copy. So my solicitor can ensure it will be overreached by sale.

    My solicitor cannot see the details all she can see is that an application to register a restriction was logged. Is there anyone she can contact to get confirmation? Or anyway around this?

    Thanks

    Reply
    • Replies to Clare>

      Comment by AdamH posted on

      Clare - if they need to see what the details are then they’d apply for a copy of the application form itself. They can do that online through their business account with us.

      Reply
      • Replies to AdamH>

        Comment by Clare posted on

        Hi Adam

        My solicitor has responded with this;

        I do not see how. I can apply for copies of anything on the official copy entries but this application has not been processed yet so will not appear on the title.

        Regards

        Can you please let me know where on the business online account she can get a copy of the application?

        Thanks

        Reply
        • Replies to Clare>

          Comment by AdamH posted on

          Clare - they would request it as a document requiring further investigation.
          https://www.gov.uk/guidance/land-registry-portal-how-to-request-official-copies#order-official-copies-of-documents
          They have the title number, the form (RX1) and date of submission from their OS3 result

          Reply
          • Replies to AdamH>

            Comment by Clare posted on

            Hi Adam

            Thank you. We now know what the application is for, they are seeking a restriction which would be overridden by the sale by the mortgagee in possession but the restriction needs to be processed and although they are also chasing yourselves it has not yet been dealt with. Can you advise when it will be registered?

            Thanks
            Clare

          • Replies to Clare>

            Comment by AdamH posted on

            Clare - probably not for several weeks and until we can get more of our people processing such applications. If there’s an urgency then they need to ask for it be expedited and submit documentary evidence to confirm that urgency. The solicitor should be aware of the process and what’s required

  30. Comment by AdamH posted on

    Richard - the application has already been processed to the point where we are now completing wider checks. Those checks may take a few weeks to complete.
    We can’t accelerate them as we are reliant on responses from third parties. I’d suggest you speak to your conveyancer as the checks will include contacting the applicant(s) who I assume are the people you are hoping to buy from

    Reply
  31. Comment by Matt posted on

    Hi, we submitted a request to correct the names on WT77547 for no.4 BA14 6EB - was told it would normally be a 24 hour change, but it was submitted on 26th March and it is now preventing us from remortgaging to a mortgage deal that is affordable for us. Do you have any idea how long this change is going take under the present circumstances?

    Reply
    • Replies to Matt>

      Comment by AdamH posted on

      Matt - nothing is processed in 24 hours unless it’s something that is d8n3 automatically (no human intervention required).
      We’ve got two applications on that title from the same firm and both lodged in 26th March when covid-19 significantly disrupted our services.
      I’ll flag with colleagues to see if they can be hastened but can’t be definitive re timescales I’m afraid. All I can say is they will be looked at ASAP and that could be in the next few days

      Reply
      • Replies to AdamH>

        Comment by Matt posted on

        OK, thanks for looking into this. Hopefully it will be sorted really soon.

        Reply
  32. Comment by AdamH posted on

    Maria - it’s still with us I’m afraid but may still be a week or so from being processed. Our registration services were subject to delay prior to the crisis and then Covid 19 hit. Hopefully it will be processed soon

    Reply
  33. Comment by Gary Connell posted on

    Hi, we would be grateful if you could approve the RX3 application for 12 Guardhouse Way, NW7 1FX submitted by our conveyancer to you on 17 April 2020, as it is holding up the sale of our house which in turn is preventing us from moving and getting our young son registered for school. Many thanks, Gary

    Reply
    • Replies to Gary Connell>

      Comment by AdamH posted on

      Gary - if there’s an urgency such as a confirmed sale/purchase your conveyancer needs to submit tha5 evidence and a request to expedite the process. They will know what’s required
      https://www.gov.uk/government/news/coronavirus-covid-19-impact-on-our-services
      Expedition reduces the wait time between receipt and consideration. Everything then hinges on the application being in order and an6 wider checks being completed.
      Please speak to your conveyancer about requesting expedition
      https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak#contents

      Reply
      • Replies to AdamH>

        Comment by Gary Connell posted on

        Adam, thank you for the prompt response. Our conveyancer has already marked the RX3 to be expedited on the basis we have a confirmed buyer. Your urgent attention on what I believe is a straightforward matter would be appreciated as we are hanging on by a thread.

        Many thanks again.

        Reply
        • Replies to Gary Connell>

          Comment by AdamH posted on

          Gary - understood but what’s the title number and case reference please? Your conveyancer should have those?

          Reply
          • Replies to AdamH>

            Comment by Gary Connell posted on

            Adam, thank you. It’ll be one of these two title numbers - AGL349343 or AGL292672.

            My conveyancer has not provided a reference number but hopefully you can find by title numbers?
            Regards, Gary

          • Replies to Gary Connell>

            Comment by AdamH posted on

            Gary - it’s AGL349342 in fact and it was lodged on the 15th April. I’ll flag it to be started ASAP but everything then hinges on it being in order and our being able to complete it

          • Replies to Gary Connell>

            Comment by AdamH posted on

            Gary - we’ve contacted the conveyancer for more today.

          • Replies to AdamH>

            Comment by Gary Connell posted on

            Dear Adam, referring to your latest reply re. AGL349342, please may I ask Land Registry to reconsider as I believe the RX3 has been correctly submitted by my conveyancer (but signed by the beneficiary of the restriction) who are not the beneficiary of the restriction, thereby complying with HM Land Registry’s own website guidance. This is such a small point, but yet is having enormous consequences as it is preventing my son’s schooling in the area we are supposed to be moving to. Kind regards, Gary

          • Replies to Gary Connell>

            Comment by AdamH posted on

            Gary - my understanding is that the solicitor has been contacted (yesterday) asking for more. If they’ve responded and provided the requested detail then the application should be completed soon.
            If there’s an issue with what has been requested or the specific actions taken then your solicitor should take that up with the caseworker through their online service.
            I’m afraid I can’t offer any comment assistance re such specifics in an online blog despite appreciating the stressful issues you and your family are facing

  34. Comment by Clare posted on

    Hi Adam

    It has already been several weeks, this was logged on the 9th March. We have exchanged and was due to complete on the 23rd of March. Please, please can you look into this. Notice will be served and we stand to loose the property.

    The title number again for your reference is SY687686

    Thank you

    Reply
    • Replies to Clare>

      Comment by AdamH posted on

      Clare - have they asked for it to be expedited?

      Reply
      • Replies to AdamH>

        Comment by Clare posted on

        Hi Adam

        I have no idea, it’s not in my solicitors control. I am the purchaser.

        Thanks
        Clare

        Reply
        • Replies to Clare>

          Comment by AdamH posted on

          Clare - but it is in the seller’s control and it is they who would need to expedite their application if there is an urgency. I would ask your solicitor to ask them to do that

          Reply
  35. Comment by Rhe posted on

    Hi, how long does it take to update a missing conveyance which we hold? It is just a case of land registry updating the title.

    Reply
    • Replies to Rhe>

      Comment by AdamH posted on

      Rhe - as things currently stand several weeks as our registration services are significantly disrupted

      Reply
      • Replies to AdamH>

        Comment by Rhe posted on

        Thank you, if it's expedited do you know how long this can be? We have already been waiting for 6 weeks.

        Reply
        • Replies to Rhe>

          Comment by AdamH posted on

          Rhe - it would be considered ASAP so hopefully within a few days. Everything then hinges on it being in order and no wider checks required.
          Prior to Covid 19 we had a 2/3 week delay. Covid 19 has significantly disrupted our services so if it’s not expedited it won’t be processed just yet.

          Reply
          • Replies to AdamH>

            Comment by Rhe posted on

            Hi Adam

            Thank you for replying, I have told it has been expedited could you please check for me?

            Enquiry reference: 200421-000246
            Title number: WK495649

            Thank you

          • Replies to Rhe>

            Comment by AdamH posted on

            Rhe - it has and we asked for more from solicitor on 23rd. So if they've replied to that and it’s all in order it should be sorted soon. Your solicitor can track it for you

          • Replies to AdamH>

            Comment by Rhe posted on

            Thank you for your help

          • Replies to AdamH>

            Comment by Rhe posted on

            Hi Adam

            This information was scanned over on the 23rd April, do you know if there has been an update with my case?

            Thank you

          • Replies to Rhe>

            Comment by AdamH posted on

            Rhe - nothing as yet

          • Replies to AdamH>

            Comment by Rhe posted on

            Hi Adam

            Sorry, I don't want to keep bothering you, I just wonder if there has been an update?

            Thank you

          • Replies to Rhe>

            Comment by AdamH posted on

            Rhe - I’ll check (WK495649 - for me)

          • Replies to AdamH>

            Comment by Rhe posted on

          • Replies to AdamH>

            Comment by Rhe posted on

            Have you managed to look into this? Sorry, we are feeling the pressure a lot more now with our buyers and our purchase. Thank you

          • Replies to Rhe>

            Comment by AdamH posted on

            Rhe - I have and I have contacted the caseworker for an update. I’m awaiting a response.
            We do appreciate the pressures people are under at the moment but you must bear with us.

          • Replies to AdamH>

            Comment by AdamH posted on

            Rhe - now completed and register updated

  36. Comment by AdamH posted on

    Stella - there’s no application pending against that title. Do you have our case ref?

    Reply
  37. Comment by AdamH posted on

    Stella - there’s no pending application with that case reference I’m afraid
    I’ll ask colleagues to check for why

    Reply
  38. Comment by AdamH posted on

    Stella - the application was completed on the 12th March and confirmation issued to your name and address as per the form submitted

    Reply
  39. Comment by Matt posted on

    Hi, i'm currently going through a re-mortgage and awaiting a TP1 to be registered to my title (HP864) in order for the re-mortgage to happen. I understand the application was lodged in November - please can you let me know whether this is close to being completed or whether I need to ask my solicitor to expedite?
    Thanks

    Reply
  40. Comment by H posted on

    Hi there,

    I wanted to check the progress of a deed of rectification being registered.
    Registry as 19 February 2020 at 16:28:57 in respect of title EGL512315.
    This was an auction purchase due for completion in 30 days, from 9th March,

    Please advise.

    Thanks

    Reply
    • Replies to H>

      Comment by AdamH posted on

      H - there was an application to register an Agreed Notice received on that date in February but that was completed on 12th March. Nothing else pending

      Reply
      • Replies to AdamH>

        Comment by H posted on

        Hi there,

        There was a deed of rectification submitted on the 29th January 2020, awaiting registration.

        This deeds needed to be registered prior to the purchase being completed. My solicitor did a check though it is not included in he title currently,

        Please advise.

        Thank you,

        Reply
        • Replies to H>

          Comment by AdamH posted on

          H - there’s nothing pending so best to get the case reference

          Reply
  41. Comment by J posted on

    Hi I sold part of a property 26.3.20 and separated the title and am now trying to remortgage the part I retained which there was a charge that has been cleared... both parts need to happen in order for the new mortgage funds to be released. I have tried to chase everyone but feel like I’m getting nowhere. Any ideas? I’m not a solicitor just an ordinary person.

    Reply
    • Replies to J>

      Comment by AdamH posted on

      J - the impact of Covid 19 means we are stretched with our resources so if you’ve chased by email you will get a reply but perhaps not as swiftly as you would normally expect.
      In order to expedite your application you need to ask us to do so and provide documentary evidence of the urgency for example your expiring mortgage offer. Email customersupport@mail.landregistry.gov.uk
      If you do or have done that and we can expedite it we will. It may still take a couple if weeks before we can process it but without expedition the wait will be much longer.

      Reply
  42. Comment by H posted on

    Hi Adam,

    i don't have the reference. Just the land registry title number in question.
    Can i forward you a copy of the legal documents please.

    Reply
  43. Comment by Emma posted on

    Please can you advise? I am the buyer for 55,King's Road,Newbury,RG14 5RA(unregistered property).
    We have had ample problems with registering this house with seller's solicitors for last 3 months .
    We are in chain (selling our flat) and finally seller's solicitors had started process of first registration (around 10/03/20). We are unaware if the process has been expedited.
    Please can you tell me stage of this case.
    It is only the process of first registration holding us back to purchase above property.

    Reply
    • Replies to Emma>

      Comment by AdamH posted on

      Emma - we do have a first registration (BK507274); it was expedited but we needed more from solicitors. It looks like they have responded but the disruption to our services/access to first registrations has then impacted.
      I’ll check with colleagues re timescales from here and comment once known

      Reply
      • Replies to AdamH>

        Comment by Emma posted on

        Thanks very much Adam for the swift response.
        Kindly keep us apprised of any updates you get regarding the case and expected closures.
        I understand that the current crisis impairs the normal working, but hoping that the case has reached to a stage nearing the outcome.
        Please do let us know any suggestions to expedite the case, under the circumstances.

        Reply
        • Replies to Emma>

          Comment by AdamH posted on

          Emma - it’s been expedited so is in the best place to be considered ASAP. There are very significant disruptions to the first registration process so please bear with us. I won’t be able to keep you updated I’m afraid

          Reply
          • Replies to AdamH>

            Comment by AdamH posted on

            Emma - the registration has been completed although you may already be aware

  44. Comment by J E posted on

    Hi there - our conveyancer applied for the removal of a unilateral restriction on our leasehold (title number AGL262082) which was due to take place by 26 March I think, but we've not heard anything back. It's preventing a sale of the leasehold, so it would be great to get an update - we've tried asking by email, but I know you guys are busy.

    Reply
    • Replies to J E>

      Comment by AdamH posted on

      J E - an application was submitted early March. Under normal timescales it might have been completed by end of March but unfortunately our services have been significantly disrupted.
      https://www.gov.uk/government/news/coronavirus-covid-19-impact-on-our-services
      It’s less about being busy but more about having limited access to our systems. That means it’s only those applications flagged as urgent that have been getting through. This one is not marked urgent so you need to ask your conveyancer to follow the expedite request procedure please.
      I will flag it with colleagues but we need the conveyancer’s request and documentary evidence of the urgency, please

      Reply
      • Replies to AdamH>

        Comment by AdamH posted on

        J E - just to advise that we’ve already processed this but are currently completing wider checks, those include contacting the beneficiary/restrictioner to confirm removal of their interest. Those checks ma not be completed until first full week of May

        Reply
        • Replies to AdamH>

          Comment by J E posted on

          Hi AdamH - thanks for getting back to me so quickly on this. Just to be clear, are you saying that we'll hear back in first full week of May even if we don't expedite matters?

          Reply
          • Replies to J E>

            Comment by AdamH posted on

            J E - that’s correct but I can’t guarantee it as if the checks fail and someone objects then it will be much longer. And the current covid19 impact may push it into the following week. Expedition won’t impact now.

        • Replies to AdamH>

          Comment by J E posted on

          Hi AdamH - my conveyancer has told me that they have been contacted by the Land Registry and that the application will not be completed until lockdown is lifted because the notice expired after the Land Registry went into lockdown. Is this right, and does this mean I won't hear back in early May?

          Reply
          • Replies to J E>

            Comment by AdamH posted on

            J E - something has been misinterpreted it seems here. Yes, notice periods have been extended, but not indefinitely. We don’t know when lockdown will end so hopefully the solicitor can confirm again.
            If they are adamant that is what they have been told then please ask for our details as provided on the letter/email and I can investigate

        • Replies to AdamH>

          Comment by J E posted on

          Hi Adam - I had to reply to this comment as for some reaosn I can't reply to your latest one. Apparently the conveyancer was told over the phone that our application wouldn't be looked at until after lockdown - I've asked them for any identifying details and will let you know as soon as I hear back. The title number is AGL262082. I hope there is some confusion though - hearing back in early May would be great!

          Thank you for responding to all these messages.

          Reply
        • Replies to AdamH>

          Comment by J E posted on

          Hi AdamH - was just wondering whether there was any update on this? Our conveyancer hasn't heard anything since getting that call last week.

          Reply
          • Replies to J E>

            Comment by AdamH posted on

            J E - looks like it’s been completed today

  45. Comment by Teresa posted on

    Hi,

    Wonder if you can help me or advise please? We are currently purchasing 15 Hallcroft Way Aldridge WS9 8UN. The freehold as been purchased by the sellers February this year. We are waiting now for the Freehold to be registered before we are able to exchange and complete. Would you be able to tell me what the time scale is likely to be?
    Many Thanks
    Teresa

    Reply
  46. Comment by George Brockbanks posted on

    TY 248231
    Ref D932GGR
    I know you must be under a lot of pressure at the moment but is there any chance of telling my if my application for the cancellation of restrictions and name changes to the register has been approved yet.
    The deadline for objections to this was 30 March 2020
    If it hasn't been approved yet could you give me an idea of when it will be approved?

    Thanks

    Reply
    • Replies to George Brockbanks>

      Comment by AdamH posted on

      George - it’s still with us. I suspect it’s been delayed due to the Covid 19 impact as that extended the deadline you mentioned until 5th May. If the restrictioners don’t consent then that timescale will apply so it won’t be considered again until the end of that week at the very earliest I’m afraid

      Reply
      • Replies to AdamH>

        Comment by George Brockbanks posted on

        Title No TY248231
        Ref D932GGR
        I am the Executor of my sister’s estate and the above house is part of that estate. My brother and his wife who have been ‘living in’ for the last 6 months with my sister want to buy the house (noted above) but the change of ownership needs to be reflected in the Land Registry this cannot be done because there was a restriction attached to the deed, this needs to be cancelled.
        This restriction was entirely for the benefit of my dead sister. All beneficiaries to the estate are noted on the restriction and none of them object to the restriction being cancelled, they have confirmed this to you by replying to your letter dated.
        I am being pressed by my siblings to get this issue sorted so my brother and his wife can move out of my sister’s house and take ownership of the house (noted above).
        I know you are under a lot of pressure with Covid 19 and may have a reduced workforce but would it be possible to bring forward our case to allow my brother to buy the house and me to conclude my duties as Executor.

        Reply
  47. Comment by Kelly posted on

    Hello

    I’m wondering if you might be able to provide any information please on title: TY279077

    I believe it was expedited and I would really appreciate an update.

    Thank you so much

    Kelly

    Reply
    • Replies to Kelly>

      Comment by AdamH posted on

      Kelly - still with us, not expedited and delayed by Covid 19 I’m afraid. I’d suggest checking/confirming with conveyancer. https://www.gov.uk/government/news/coronavirus-covid-19-impact-on-our-services

      Reply
      • Replies to AdamH>

        Comment by Kelly posted on

        Thank you for checking Adam. Would you be able to tell me if there was an application that was refused or has there not been one?

        Thank you
        Kelly

        Reply
        • Replies to Kelly>

          Comment by AdamH posted on

          Kelly - nothing to indicate that the request has been made. If it needs to be c9mpleted then we’ll need a reply re the request for more and a request to expedite

          Reply
          • Replies to AdamH>

            Comment by Kelly posted on

            Thank you Adam, I appreciate your quick response and you taking the time to check.
            Kelly

  48. Comment by lorna posted on

    Is there any way to expedite our case to change name on title deeds as it is holding up our completion. DY223705

    Reply
    • Replies to lorna>

      Comment by AdamH posted on

      Lorna - you’ve contacted us via our forum as well so I’ll reply via that when I’ve checked matters. Have you contacted us through any other channel as well? I ask as such duplication of effort may not be needed.

      Reply
  49. Comment by Liz posted on

    Hi I am in the final stages of selling 2 Chessel Mews BS33LT. We are the point of exchange and it is over 6 weeks we have now been waiting for an amendment in the title plan to add the parking space. I have been told my solicitor expedited the process over 10 days ago and we have still heard nothing. Please can you provide me with an update.

    [Incident: 200219-003023]

    Title number: BL88986

    Reply
  50. Comment by Lorna posted on

    Thanks Adam no just here and the forum

    Reply
  51. Comment by Graham Cope posted on

    An expedited application for a new lease ref FC57295 was made by Brown & Co Solicitors, with a priority date of 25 Mar 2020, priority time of 13:52:25. Our customer ref is MB/16562 as owners of the property. The portal has been checked by Brown & Co through the portal on 21.04.2020 and it has progressed to PENDING. Please can you give us the latest update as this is the very last item that is preventing the sale of the property. Look forward to your urgent response please. Thanks Graham

    Reply
    • Replies to Graham Cope>

      Comment by AdamH posted on

      Graham - pending means waiting to be processed. It’s not showing as expedited so how have they requested that?
      They should have done that using their online service and submitted documentary evidence of the linked transaction. Can you check and if not dine ask them to do so. Without expedition it’s not going to progress quickly I’m afraid
      I will ask colleagues to check what’s been submitted but if they haven’t requested it then best to flag now

      Reply
      • Replies to AdamH>

        Comment by Graham Cope posted on

        Adam H, Thanks for your prompt response. We have communicated the above with our Solicitor and this is their response. "This has been done via the online portal, a copy of the Contract was provided as part of our original application and again upon my chase up also through the portal , see attached submission receipt for the latest request and notes."
        They have Reply to Requisition confirmation details, the documents have been accepted, FC52795, MB/16562, 21.04.2020@ 15:33:42. Title no ON357013, ON99342, ON134521. Attachment was AP1 Application to change the register. Certified. Notes: "As part of our original application we provided a Copy Sale Contract & requested application be expedited, our client's purchaser is not prepared to wait much longer, & we are being chased to provide the updated register, please can you assist"

        We will lose this sale unless we receive the completed expedited documents. Please investigate further & inform us immediately. Thank you for your help . Graham C

        Reply
        • Replies to Graham Cope>

          Comment by AdamH posted on

          Graham - it’s been expedited so will be considered ASAP

          Reply
          • Replies to AdamH>

            Comment by Graham Cope posted on

            Thank once again for your quick reply.
            The Buyer's Solicitor is holding exchange and completion on this.
            Please can you give me a time scale of ASAP as we do not want to lose this sale and thousands of costs.
            Once you have completed , please will you send the necessary documents to Brown & Co Solicitors immediately?
            Thank you again, we so need your help!
            Graham C

          • Replies to Graham Cope>

            Comment by AdamH posted on

            Graham - we can’t be definitive re timescales. ASAP is all we can offer. Sorry.
            I do appreciate the issues faced and it’s ok to chase me over progress. However it won’t make the application move any quicker. It has been expedited. We are focusing on processing urgent cases ASAP with a very reduced workforce who are mostly working from home with the restrictions and pressures that come with that. I imagine that the conveyancers and all parties involved are under very similar pressures.
            Once completed the confirmation and details are available to your conveyancer immediately. Similarly, if it’s not in order they will be advised but let’s hope all is ok.
            I will check on our activity and post again if things change. You will have to bear with us. Please

          • Replies to AdamH>

            Comment by AdamH posted on

            Graham - I’m aware that we have contacted the conveyancer this morning for more. I don’t have the details but hopefully the conveyancer has and can turn it around quickly.

          • Replies to AdamH>

            Comment by Graham Cope posted on

            FC57295. Ref: MB/16562. I can't link back. This was your previous response. " Graham - I’m aware that we have contacted the conveyancer this morning for more. I don’t have the details but hopefully the conveyancer has and can turn it around quickly."
            Brown & Co responded to us yesterday. saying that the Freeholder's Solicitors had made the necessary amendments. Everything was returned to you on 12.5.2020 via the Online portal.
            Do you have everything you need now to carry out the expedition and do you have further updates on this please as to how things are progressing? Many thanks Graham

          • Replies to Graham Cope>

            Comment by AdamH posted on

            Graham - we had a response from the conveyancer yesterday but we e had to query that with them today.
            If you do post again there’s no need to share the previous details again other than the title and case reference - many thanks

  52. Comment by Lucy Allan posted on

    Hi Adam
    We are in process of purchasing
    44 Hollin Head
    Baildon
    Bd177lj

    Do you have any information as to where our paper is up to? We have been waiting over 10 weeks. We are under the impression it was expediated, but even in these unprecedented times, the delay seems very long as we were told 10 working days.
    Any information would be great!
    Many thanks

    Reply
    • Replies to Lucy Allan>

      Comment by AdamH posted on

      Lucy - expedition reduces the wait time to within 10 working days for it to be processed. But then Covid 19 impacted.
      So what has the conveyancer confirmed and have you got the title number and our case reference please?

      Reply
  53. Comment by Lucy Allan posted on

    Hi Adam
    This is the only reference our solicitor had. It may help regarding me query:
    WYK764133
    Many thanks

    Reply
    • Replies to Lucy Allan>

      Comment by AdamH posted on

      Lucy - many thanks but nothing pending against it. I’ll try and confirm why

      Reply
      • Replies to AdamH>

        Comment by Lucy Allan posted on

        Thank you, Adam.
        If you could let us know ASAP, that would be great!

        Reply
      • Replies to AdamH>

        Comment by AdamH posted on

        Lucy - we have a first registration YY138286/VB21C2E. It’s expedited and it’s been processed. However wider checks are now taking place which are reliant on responses from third parties. We can’t expedite their responses so you will have to bear with us/them

        Reply
        • Replies to AdamH>

          Comment by Lucy Allan posted on

          Thank you for your quick response, Adam.
          Regarding the third parties, who does this entail? Solicitors/other potential owners of the land?
          Generally in these situations, would the time frame be weeks or a matter of months?
          Our mortgage is due to expire in August and so this could impact our potential to purchase the property.

          Reply
          • Replies to Lucy Allan>

            Comment by AdamH posted on

            Lucy - usually neighbouring landowners. Timescale is usually 3 weeks

          • Replies to Lucy Allan>

            Comment by Lucy Allan posted on

            That’s very helpful.
            Thank you very much!

          • Replies to Lucy Allan>

            Comment by Lucy Allan posted on

            Good morning Adam.
            Regarding the previous post, we had confirmation that the third parties had until the 20th May to get in touch with the land registry. Once we have reached this date, and providing no one has queried the land in question, how long will it roughly take for our solicitor to have the paper work?
            Many thanks

          • Replies to Lucy Allan>

            Comment by AdamH posted on

            Lucy - if it’s an expedite then it should be considered again on 22nd but we can’t be definitive as much depends on available resources

          • Replies to Lucy Allan>

            Comment by Lucy Allan posted on

            Hi Adam
            Please can we have an update on our application. We understand that it should’ve been reconsidered by now. Providing everything has come back ok, we will then be in a position to exchange contracts.
            Many thanks

          • Replies to Lucy Allan>

            Comment by AdamH posted on

            Lucy - the first registration was completed on the 11th May

          • Replies to Lucy Allan>

            Comment by Lucy Allan posted on

            Ok thank you. Does that mean that our sellers solicitors have the paper work? When I messaged you on the 13th, I though we needed To wait until the 20th May as we were waiting on third parties?
            Thanks
            Lucy

          • Replies to Lucy Allan>

            Comment by AdamH posted on

            Lucy - they should have by now. My previous responses were to your own comments and you provided the details. So when I said 3 weeks re notice period you had not said when they had been sent but did the maths yourself. I assumed you had got all your facts from the solicitors involved. The notices actually expired on the 7th May

  54. Comment by Jane Morwood posted on

    Could you confirm that you have an application, dated 20 March 2020 (application made by my appointed conveyancer) to resurvey the land ownership boundary details for LA636234 & LA781606 - R061NJR. My conveyancer emailed last week to enquire re progress of resurvey.

    Reply
  55. Comment by Jane Morwood posted on

    Thankyou - very impressed that you can provide me with an answer in 10 minutes. Hope you are all looking after yourselves. I may have used the wrong expression regarding resurvey. It relates to a piece of unregistered land which is in fact our Property’s front chimney breast. Unfortunately was left off the register when we bought our property 30 years ago. I’m sure our conveyancer has asked for the appropriate action. Just waiting to move forward with exchanging contracts. Stay safe and thankyou.

    Reply
    • Replies to Jane Morwood>

      Comment by AdamH posted on

      Jane - if it’s unregistered and essentially you are saying it should be included, then often a site visit is needed. So you are on the right lines I suspect.
      The survey acts as our eyes re such matters but we will have to look at what’s been lodged and consider if one is needed. If it were a parcel of land then odds are increased that we would.
      If it’s a chimney breast less likely perhaps but I assume it’s got to be quite substantial if a buyer thinks it’s not included in the title plan.
      Either way do ask your solicitor to follow the expedition process
      And working remotely on an iPad makes replying to blog comments quite straightforward provided you don’t need specific details
      Stay safe and well

      Reply
  56. Comment by Jane Morwood posted on

    Well, the unregistered land is within the curtilage of our house, and clearly represents a sliver of our property, which is approximately 1.2m x 4.5m. So frustrating. Wish we had seen the registration plan carried out by LR back in 1990, just after we bought the property. Just hope our buyer doesn’t renege. Many thanks for your assistance, I feel reassured that I am ‘in the queue’.

    Reply
    • Replies to Jane Morwood>

      Comment by AdamH posted on

      Jane - understood and that could show up due to size. You are in a Q but along with plenty of others so do follow the expedite request process with your solicitor.

      Reply
  57. Comment by Kath posted on

    Hi, I'm purchasing a property at 13, CF14 6RH and am unable to proceed until a line about a lease has been removed from the register. I've been advised that the seller's solicitor has requested this be expedited and that was approved on 6 April. Just wondered if you have any idea of turnaround on this? I have the following references: Enquiry reference: 200401-000765 Application reference: J789YHR Title number: WA214336

    Reply
    • Replies to Kath>

      Comment by AdamH posted on

      Kath - expedited and processed yesterday. Unfortunately we need more from solicitor and that was requested yesterday. Hopefully, if the6 turn that around quickly, it can be completed ASAP
      The solicitor can confirm and update you

      Reply
      • Replies to AdamH>

        Comment by Kath posted on

        Hello Adam, are you able to advise if you have received the correct paperwork from the solicitors yet? many thanks

        Reply
  58. Comment by Danielle Philip posted on

    Waiting for a bankruptcy notice charge to be taken off the property we are purchasing it is the last piece we are waiting for before we can complete. The sellers solicitor have said they have asked for it be expedited - please can you provide me with an update? - BD22 6LJ

    Getting frustrated as we started this process in January,

    Reply
    • Replies to Danielle Philip>

      Comment by AdamH posted on

      Danielle - I’d need the title number and case reference please?

      Reply
  59. Comment by Hannah posted on

    Hi - please could I understand when we could expect our documentation of name change back? Our solicitors submitted this around 8 weeks ago I believe and have requested expedition on our behalf as unfortunately its the only thing holding up the sale of our property & our buyers and those we are purchasing from are chasing for contracts to be exchanged every day, and we're naturally worried this will fall through if we can't exchange contracts soon.

    Would really appreciate some help, thank you in advance. Unfortunately I don't have the reference number so it wont let me see the status of teh request, but property details: 125 Knaves Hill Leighton Buzzard LU72SL

    Reply
    • Replies to Hannah>

      Comment by AdamH posted on

      Hannah - the application was received on 16th April I’m told and was expedited this morning. That should mean it’s processed ASAP. Please bear with us a little longer.

      Reply
  60. Comment by Mr Luu posted on

    Thank you for taking the time to answer our questions on here.

    I have an an application made for us on the 25/03/2020 under reference U692QJR in regards to title number EX373905. We only need this completed so we can exchange contracts for a new build now, or I may lose the reservation, assorted fees and deposits for upgrades that I have already paid before the lockdown. Any chance this can be expedited?

    Reply
    • Replies to Mr Luu>

      Comment by AdamH posted on

      Mr Luu - we do have delays but the council can request expedition using their online account
      https://www.gov.uk/government/news/coronavirus-covid-19-impact-on-our-services

      Reply
      • Replies to AdamH>

        Comment by Mr Luu posted on

        Do you know if this is a valid case for expedition?

        Reply
        • Replies to Mr Luu>

          Comment by AdamH posted on

          Mr Luu - if they submit documentary evidence of the linked transaction then yes, it should meet our criteria for expediting it. We won’t decide until we get the request and evidence though

          Reply
          • Replies to AdamH>

            Comment by Mr Luu posted on

            Hi thanks, for you help on this previously. The application has been expedited a week ago. We are only pending this for exchange now, and I am under a lot of pressure to get this complete. Do you know if this has been picked up yet and if it is pending a reply/comfirmation from the Council, because if it is I want to chase them to get back to you.

          • Replies to Mr Luu>

            Comment by AdamH posted on

            Mr Luu - the application was completed and the register updated on 19th May

  61. Comment by Millie Gardiner posted on

    Hi Land Registry,

    We are the purchaser of 40 Wellington Road, BR5 4AQ and there has been an application of adverse possession for part of the garden that is within the cartilage of the property and in continuous use by the property for 12 years. However, we have not heard anything regarding the application, and it is holding up the exchange of the property (it's been over 4 months since we were made aware the application has been submitted). Would you be able to look into how long this application has left to be decided and if a survey would be required. The area is clearly delineated on the existing OS map and Title Deed. If this application were to be expedited (we have requested this of our vendor's solicitor) would the application be able to be decided in 10 days as had been the case previously?

    Reply
  62. Comment by Gary Connell posted on

    Dear Adam, re. AGL349342. Land Registry raised a requisition to an RX3 to be replaced with an RX4 which my conveyancer submitted to you on Monday. As this relates to an existing request, I’m hoping the RX4 won’t be placed at the bottom of the file - it has been marked for expedition and relates to a confirmed sale.

    Look forward to hearing and many thanks,

    Gary Connell

    Reply
    • Replies to Gary Connell>

      Comment by AdamH posted on

      Gary - the second form has been received so the previous expedition means they’ll be considered ASAP. No bottom of the pile

      Reply
  63. Comment by H AFZAL posted on

    Dear Adam,
    I completed on a purchase of a property on 13th February 2020 and the register still hasn't been updated with my details. I am selling the property now and the sale has been agreed for 2 months and i have been unable to progress the sale as it is not registered and the buyer is understandably growing very impatient. My solicitor keeps saying there is a delay at Land Registry with registering applications. The property address is 8 Elgar Street, Manchester, M12 5RJ. I am also having the same issue with a property located at 85 Prout Street, Manchester, M12 4PA which completed around the same time. I would be extremely grateful if you could please check the status of both and see if this can be expedited.

    Reply
  64. Comment by Kyle posted on

    Hi

    My solicitor has submitted a request to register the freehold via TP1 on 16th April.

    My conveyancer has asked for this to be expediated as my buyer may pull out of the chain as his mortgage company will not approve unless the property is freehold. I worry this may delay the sale and potentially result in the chain collapsing.

    She will be providing more information to your team on this in the coming days.

    My question is how long does a standard freehold registration TP1 take compared to an expediated application.

    Thanks

    Kyle

    Reply
    • Replies to Kyle>

      Comment by AdamH posted on

      Kyle - without expedition it is likely to wait several months before it is considered. If it is expedited, and your solicitor can check that online once confirmed, then it is considered ASAP. That generally means within 2 weeks.
      Expedition does not negate the normal registration requirements or checks needed (if any). It reduces the wait time between stages

      Reply
      • Replies to AdamH>

        Comment by Kyle Winn posted on

        Thank you for the info.

        My solicitor asked for it to be expedited as my sale look like it will fall through should the buyer have to wait a couple more months.

        To prevent the collapse of a chain during the financial uncertainty surrounding the post COVID housing market could my application be expediated on these grounds.

        Thanks

        Kyle

        Reply
        • Replies to Kyle Winn>

          Comment by AdamH posted on

          Kyle - yes so the solicitor needs to request expedition and submit documentary evidence to confirm the linked transaction

          Reply
  65. Comment by Kyle posted on

    Many thanks for your reply again Adam.

    My solicitor submitted the above reasons at the beginning of the week but was told that because it was not due to financial hardship it wouldn't be expedited.

    Could you advise on the best course of action to look at the application for expedition again please.

    Thanks

    Kyle

    Reply
    • Replies to Kyle>

      Comment by AdamH posted on

      Kyle - I don’t think that can be correct as expedition is based on hardship or a proven linked transaction. I suspect they asked but didn’t lodge documentary evidence to prove the onward sale/purchase. I can’t check though without the details such as title number/case reference

      Reply
  66. Comment by Matthew Baker posted on

    Hi,

    Myself and my solicitor have attempted to contact you THREE times as we sent in an updated RX1 form (expedited) over 6 weeks ago but STILL have had no response. This is currently holding up my property sale, subsequent purchase and I am on the brink of losing my buyer. I appreciate the current situation is not easy but I need an urgent update. Title numbers DT441922 & DT230319 and App Ref G363ZJR & J273ZJR.

    I look forward to hearing from you. Thank you.

    Reply
    • Replies to Matthew Baker>

      Comment by AdamH posted on

      Matthew - I understand your frustrations and I will flag the urgency with colleagues
      You say attempted so I assume by phone? If so then our phone lines have been out since the end I of March
      Your solicitor can ask us to expedite their applications online by submitting a request along with documentary evidence. They don’t appear to have done that with either application
      I note you have also submitted two progress enquiries today against as well.
      Hopefully my flagging will enable the applications to be processed. I’ll confirm via the email contact form so you have that open channel should you need it. Your solicitor can use their online service

      Reply
      • Replies to AdamH>

        Comment by Matthew Baker posted on

        Hi Adam,

        Thank you for your reply. No not by telephone. My solicitor has sent multiple requests for my case to be expedited due to the urgency required, so I assume either directly on Land Registry or via their online service. So I am pretty confused that you note that this hasn't been expedited? I will flag this with my solicitor now. If you could escalate my case to be processed urgently I would be most grateful.

        Reply
        • Replies to Matthew Baker>

          Comment by AdamH posted on

          Matthew - I’ve already flagged it.
          The applications were submitted together with individual requests to expedite. No documentary evidence was provided so if those requests had been picked up at the time we would have asked for the required evidence. There has been no further requests to expedite.
          Unfortunately due to the significant disruption to our registration services their requests would not have been picked up at the time or since. So they did as required albeit without the necessary evidence. So whilst flagging the lack of evidence will assist them for future applications there’s no need to pursue that point re these applications as I have already flagged them as urgent based on your secondary contact as the evidence on this occasion

          Reply
          • Replies to AdamH>

            Comment by Matthew Baker posted on

            Hi Adam,

            Thank you for your response and flagging the urgency of this matter.

            I hope to be kept updated with any progress.

          • Replies to Matthew Baker>

            Comment by AdamH posted on

            Matthew - the first one (DT441922) has been completed. The second one requires referral to a senior technician but will be considered ASAP. Please bear with us

          • Replies to AdamH>

            Comment by Matthew Baker posted on

            Thanks Adam for completing the first enquiry.

            I hope the final enquiry can be looked into urgently by a senior technician.

          • Replies to AdamH>

            Comment by Matt Baker posted on

            Hi, please can I have an update on my case DT230319 as I haven't heard anything?

            Thanks

          • Replies to Matt Baker>

            Comment by AdamH posted on

            Matt - currently with a senior officer to consider the additional details provided late last week

  67. Comment by Shane posted on

    I completed on a right to buy on the 9th of march, but there is still no pending application on the land registry which is holding up a home improvement loan application. How long would it take to show a pending application?

    Reply
  68. Comment by Shane posted on

    Is there any reason why local council would not have posted this by now?

    Reply
  69. Comment by AnnaL posted on

    Hello, Please can you help me with two lease extension LR refs: AAC6799, AAC6797? I am re-mortgaging in order to buy another property and my mortgage offer will run out on the 18th June (it is valid for 6 months only). I will not be able to get another mortgage with such good rate of interest, nor will the properties be valued as highly so I will not be able to move at all. Also the seller of the property I am buying wanted to put it back on the market before the lockdown. I am sure they will do so now and I will lose it. I am desperate to move near my son's school. Both my solicitor and I have asked to expidite, I receieved a reply asking for details of hardship which I replied to but I have heard back yet. Please could you let me know where I stand and what the timescale might be? Many thanks

    Reply
    • Replies to AnnaL>

      Comment by AdamH posted on

      Anna L - I’ll flag with colleagues but I’m unsure why you’ve used the blog when you had already made contact with us through another channel? Your solicitor contacted us yesterday as well

      Reply
      • Replies to AdamH>

        Comment by Graham Cope posted on

        FC57295 Ref MB/16562. We have had a response this morning from Brown & Co, who tell me they have made the further amendments and and have reuploaded, so hopefully now you should be able to complete the registration. Look forward to hearing from you . Thanks Graham

        Reply
  70. Comment by AnnaL posted on

    Hi Adam, Desperation!

    Reply
  71. Comment by AnnaL posted on

    Hi Adam, It seemed that you were being proactive in helping others and I am very worried that I will lose my mortgage offer. Also if I don't exchange on my purchase soon I will lose the property. My sellers have been waiting about 6 months for me to proceed. I am not saying this is due to the Land Registry but now I have run out of their goodwill and with the lockdown ending they will put it straight back on the market. So anything you can do to help I will be very grateful. Many thanks

    Reply
    • Replies to AnnaL>

      Comment by AdamH posted on

      Anna - understood and appreciated. If everything is in order then it shouldn’t take too long hopefully

      Reply
      • Replies to AdamH>

        Comment by AnnaL posted on

        Hi Adam, Unfortunately my vendors have put the property back on the market as I feared. I haven't heard anything from yourselves regarding expediting or timescales. Please could you find out what the timing might be so I can make an informed decisions about what to do and say to them. Many thanks

        Reply
        • Replies to AnnaL>

          Comment by AdamH posted on

          AnnaL - I flagged it with colleagues so it was expedited. We have contacted the lodging solicitor today as the application was incomplete. You should contact them for specific details and clarification of timescales

          Reply
          • Replies to AdamH>

            Comment by AnnaL posted on

            Brilliant! thank you Adam. I look forward to getting it sorted.
            Many thanks
            Anneke

          • Replies to AnnaL>

            Comment by AdamH posted on

            Anna - the application has been completed today and the register is now available

        • Replies to AnnaL>

          Comment by AnnaL posted on

          Hi Adam, Thats great! Thank you so much for all your help. I am very grateful. Thanks again Anneke

          Reply
  72. Comment by Geoff Edwards posted on

    Please can you confirm that you have an Expedited Application
    reference S075FKR Title number CYM523119 and how long will it take to
    process.

    Reply
    • Replies to Geoff Edwards>

      Comment by AdamH posted on

      Geoff - we de and it’s expedited. We contacted solicitor for more yesterday. The6 replied today. So it will be considered again ASAP

      Reply
  73. Comment by Geoff Edwards posted on

    Thanks Adam. Will the consideration be done today or tomorrow do you think so I can chase my Solicitor? they have been most unhelpful with me.

    Im glad you have replied. it has given me peace of mind

    thankyou

    Reply
    • Replies to Geoff Edwards>

      Comment by AdamH posted on

      Geoff - all I can say is ASAP. It shouldn’t be too long hopefully so please bear with us

      Reply
  74. Comment by Anna posted on

    Hi Adam,

    We submitted a TP1 request at the beginning of November for Title Number NK224390, application reference MF7954C. Could you advise if this is close to being completed at all please?

    We now require the new title deed urgently as we are unable to submit our planning application on the land until the transfer is complete as we have to prove that we have a right of access from the new title deed over the shared driveway part of the original one.

    If it is not yet close to being completed how can we request to expedite the application please? All of the information I've found says to use the business portal however we did the application ourselves rather than through a solicitor so we don't have access to the portal.

    Any help you can provide would be most appreciated.

    Thanks,
    Anna

    Reply
  75. Comment by Simon posted on

    Hi. I'm the other party to the leasehold (title number AGL262082) which you were discussing previously (https://hmlandregistry.blog.gov.uk/2017/07/12/getting-the-most-from-application-enquiry-part-2/#comment-48082). I've received an updated copy of the register of title through my solicitor now that the unilateral notice has been removed, thank you for that.

    I saw that it still says: "NOTE: HM Land Registry does not hold a full copy of the lease". I posted a complete copy of the lease to a Sian Harris Williams in a prepaid envelope at the beginning of March (ref AGL262082/WA INTAKE/200217-004609).

    Do you know if this copy has been received and is due to be processed after lockdown is lifted or do you need me to send another copy to you?

    Reply
    • Replies to Simon>

      Comment by AdamH posted on

      Simon - we did receive it so I’ll flag with colleagues to investigate. They’ll email you once done. I’ll also email you so if you need to chase/query you can do so via that email

      Reply
      • Replies to AdamH>

        Comment by Simon posted on

        Great, thank you!

        Reply
      • Replies to AdamH>

        Comment by Simon posted on

        Hey Adam. I didn't get an email about this, are there any updates?

        Reply
        • Replies to Simon>

          Comment by AdamH posted on

          Simon - updates to what? You asked a couple of Qs which I replied to

          Reply
          • Replies to AdamH>

            Comment by Simon posted on

            Sorry for not being more specific. You confirmed a month ago that you had received the copy of the lease I posted at the beginning of March but the title (AGL262082) hadn't yet been updated with that full copy. Has this full copy now been processed?

            This was also all being done as a part of a transfer of ownership. Previously the property was owned by James and me and now it's just me (I bought him out). Completion happened on 15th May and my solicitor told me that they had submitted a request to update the title (AGL262082) so that it's recorded as being exclusively in my name. Has these been completed?

            Thanks for looking into it.

          • Replies to Simon>

            Comment by AdamH posted on

            Simon - many thanks. The lease issue has been resolved. The transfer application is being processed but we wrote to the conveyancer yesterday for more so await their reply.

          • Replies to AdamH>

            Comment by Simon posted on

            My solicitor has told me that they have sent over the missing money and answered the additional questions for the update to title AGL262082. Do you need anything else from us to finish this?

          • Replies to Simon>

            Comment by AdamH posted on

            Simon - we received additional information on the 6th July but nothing further as yet re the fee

          • Replies to AdamH>

            Comment by Simon posted on

            I've just checked with my solicitor and they've said:

            "The fee has been taken by Land Registry. This was taken by them, from our account on 9th July 2020."

            Please can you double check on your side if you've received it?

          • Replies to Simon>

            Comment by AdamH posted on

            Simon - I’ll check with the caseworker as whilst the fee seems to have been taken no authority to do so was given. Hopefully something we can resolve quickly

          • Replies to AdamH>

            Comment by AdamH posted on

            Simon - I’ve got someone to unravel any confusion around the fee so it is being processed this morn8ng.

          • Replies to AdamH>

            Comment by Simon posted on

            I've just received confirmation of the title change from my solicitor. Thanks for all your help to get this through!

  76. Comment by Keith Smith posted on

    Hi

    I’m currently selling my property and a charge hasn’t been removed according to my solicitor. It was requested to be removed in March but is still showing pending. Is there anyway to get this removed as it’s holding up the transaction.

    Application reference number: H593RJR

    Kind Regards

    Reply
    • Replies to Keith Smith>

      Comment by AdamH posted on

      Keith - I will flag it with colleagues re the urgency although we would normally expect th3 applicant to request expedition

      Reply
  77. Comment by Tom G posted on

    Hi, can you please give me the current status for an update to register logged 11th March Title ESX293400, land registry reg U284THR.
    This has been blocking completion on the sale of our property for 2 months now, I understand the impact of covid, but please know this delay is causing a lot of stress and worry for all parties, as well as financial impacts of course.
    I am told a request to expedite has been made, but as yet my solicitor can't see any progress on the online portal, any information you have would be greatly appreciated

    Many thanks

    Reply
    • Replies to Tom G>

      Comment by AdamH posted on

      Tom G - I’ll flag it with colleagues and see if it can be moved on ASAP. That may take a few working days

      Reply
      • Replies to AdamH>

        Comment by Tom G posted on

        Thank you Adam, much appreciated

        Reply
      • Replies to AdamH>

        Comment by Tom G posted on

        Hi Adam,

        I hope you had a good weekend,

        Is there any update on this please?
        If there's a phone number or more appropriate channel, kindly provide me those details to pursue

        Many thanks
        Tom

        Reply
      • Replies to AdamH>

        Comment by Tom G posted on

        Adam, please don't worry we received a response from yourselves today.
        Thank you
        Tom

        Reply
      • Replies to AdamH>

        Comment by Tom G posted on

        Hi Adam,

        The request has come back to yourselves again, if you would be so kind as to prompt your colleagues where possible.
        This is continuing to block the completion on our sale, and is understandably stressful and frustrating for all parties.

        Appreciate your help
        Tom

        Reply
        • Replies to Tom G>

          Comment by AdamH posted on

          Tom G - there has been some too and fro on this and it’s now back with the caseworker. I will flag it but can’t guarantee anything at this stage. I’ll try to update when I have more

          Reply
          • Replies to AdamH>

            Comment by Tom G posted on

            Thank you Adam, much appreciated

            I hope you had a great weekend

            Tom

          • Replies to AdamH>

            Comment by Tom G posted on

            Hi Adam,

            The back and forth is continuing it seems, and it's back with yourselves again now.

            Please be so kind and highlight to your colleagues where possible

            Many thanks
            Tom

          • Replies to AdamH>

            Comment by Tom G posted on

            Adam, I understand it has come back to yourselves again.

            If you could please check and prompt your colleagues wherever possible

            Many thanks
            Tom

          • Replies to Tom G>

            Comment by AdamH posted on

            Tom G - the application was completed a few days ago so your solicitor should be aware

  78. Comment by Nav Sharma posted on

    Dear Adam,

    I increased the lease of my property in the last 2 months and tried to remortgage the property as I have a bridging loan against my property. The lease has not yet registered in the Land Registry. Now the bank is not remortgaging my flat and therefore I cannot pay a very expensive bridging loan. I hardly got any money left in my bank account and have to pay huge interest on the loan. Please register the lease as my mortgage offer is about to expire and might have to show bankruptcy if the lease not registered asap.
    Title number--MX387852
    Landlord's Title Number: MX350546

    Kind regards,
    Nav Sharma

    Reply
    • Replies to Nav Sharma>

      Comment by AdamH posted on

      Nav - the application to register was submitted on 29th April. Please speak to your conveyancer and ask them to request expedition through their secure online portal. We can then do our best to expedite the process for you

      Reply
      • Replies to AdamH>

        Comment by AdamH posted on

        Nav - interesting that the6 wish to charge you. I’ve flagged it with colleagues to see if it can be expedited

        Reply
        • Replies to AdamH>

          Comment by Nav posted on

          Thank you so much Adam.

          Reply
        • Replies to AdamH>

          Comment by Nav posted on

          Dear Adam,

          I paid to my solicitor last week and they have sent you documents and mortgage offer which is about to end soon. If the lease does not get registered soon, the mortgage offer will expire and I will lose a substantial amount of money as I am paying interest on a huge loan against the property. Please suggest how long more would it take for the land registry to update the new lease.
          Title number--MX387852
          Landlord's Title Number: MX350546

          Kind Regards,
          Nav

          Reply
          • Replies to Nav>

            Comment by AdamH posted on

            Nav - the application has been expedited and processed. Unfortunately it wasn’t in order though and we wrote to the conveyancer on the 19th but have not yet received a reply. Please contact them for specific details and they can keep you updated also.
            Once they have replied and satisfied the request then it will be completed ASAP

        • Replies to AdamH>

          Comment by nav posted on

          Dear Adam,

          We are very confused as the solicitor confirms that they have replied to you and all in order now with the lease extension. Please confirm as the situation here is falling through because of this confusion.

          Title number--MX387852
          Landlord's Title Number: MX350546

          Kind Regards,
          Nav

          Reply
          • Replies to nav>

            Comment by AdamH posted on

            Nav - I can confirm what I said before. The lease extension in effect creates a new leasehold title (AGL507565 reference JA7BEAD). We wrote to Gowlings on 19th May under reference RAS.SLA
            You need to rely on your solicitor here

        • Replies to AdamH>

          Comment by nav posted on

          Dear Adam,

          I did not understand this (The lease extension in effect creates a new leasehold title (AGL507565 reference JA7BEAD).) would the lease be extended in 10 days or not. Please confirm as my solicitor is saying it will and you saying otherwise.

          Thank you in advance,
          Nav

          Reply
          • Replies to nav>

            Comment by AdamH posted on

            Nav - you said the application was to extend the lease. That means varying it’s term of years so it has longer to run.
            I assume your reference to 10 days relates to our expedite process. That 10 days is the time within which the application is considered after being expedited. That’s happened and we are now waiting on the solicitor to reply. My advice is to ask them to check online re the application and/or contact us to confirm.

      • Replies to AdamH>

        Comment by nav posted on

        Thank you so much.

        Reply
  79. Comment by jason andrews posted on

    hi I filled out the forms for alteration of title back in novemeber 2019
    in relation to an incorrect title for my property in ss117dy however ive recently noticed that my cheque has not been drawn how do I check whats going on. many thanks mr J andrews

    Reply
    • Replies to jason andrews>

      Comment by AdamH posted on

      Jason - reads as if no application was received. What’s the title number?

      Reply
  80. Comment by jason andrews posted on

    hi sorry I didn't notice id missed that out its ex787993

    Reply
  81. Comment by jason andrews posted on

    ex787993 can I also ask you the recorded date you have for 1st ever registration.
    I have lived here for 12 years now but I only received my deeds the end of September 19 up until last year I was none the wiser that my so called neighbour had moved the fence 30ft inwards for the total length of 360 metres although ive only 100ft of fence and the rest of the side is open I want to take back my land but have no money to use solicitors hence why I applied for alteration of title once its confirmed that the land is mine I will deal with my neighbour myself I am confident the neighbours delibratley and falsly claimed land that's mine due to the last owner having a fire which meant the house was rebuilt in the late 90's and the neighbours have assumed from what they have said to me that ive no deeds ha ha. for 2 years I searched and in September 2019 I located the originals that had not been released by sellers solicitors and had not been passed to myself or my then solicitors. although you seem to have them listed from conversations ive had with members of land registry and was told they are fire damaged well they are however there nowhere near as bad as I had been told. its my 1st property and didn't know anything about houses id lived at home all my life and assumed my solicitors had everything to find they had never requested them. please help 07765298123

    Reply
  82. Comment by jason andrews posted on

    I see you replied to my previous message and not the latest message relating to when my property was 1st registered
    also do I just resend the forms explaining ive spoken to some via here to find you've not received them

    Reply
    • Replies to jason andrews>

      Comment by AdamH posted on

      Jason - just reapply. I didn’t think there was anything to reply to re your other message. You’ve been 8n contact before and I assume your application is in response to that.
      These are blog articles so not designed for handling such enquiries. If you feel more is required and in addition to the application itself, then I’d suggest raising it through the previous channel used or use our contact form
      https://help.landregistry.gov.uk/app/contactus_general

      Reply
  83. Comment by jason andrews posted on

    many thanks and sorry I assumed this was the way we contact land reg in the current situation with corona virus thanks again

    Reply
  84. Comment by Connor King posted on

    Hi Adam, our solicitor had received confirmation yesterday that our Expedition Application was approved, but I was keen to understand how long it will be from now until the transfer is complete and title registered.

    Land registry ref is MI03026 and new title will be AA12326.
    Connor

    Reply
    • Replies to Connor King>

      Comment by AdamH posted on

      Connor - expedition reduces the wait time so it should be considered within 10 working days (normally far fewer). Everything then depends on it being in order. If it is then it is completed same time as it’s considered. Your solicitor can confirm

      Reply
  85. Comment by Felicia Osei posted on

    Hi Adam,

    We are seeking to extend the lease for a property. However, the second mortgage charge is yet to be registered on the title. We understand that Organisation has applied to Land Registry for their name/ charge to be registered on the title in December 2019.

    We have also paid the full amount to a company which has restriction on the property. We made this payment so they will remove the restriction from the property. Application to remove the restriction on the property is pending before the Land Registry.

    The solicitor working on the lease extension says we need consent from the company which has restriction on it. And without the consent we cannot progress with the lease extension. But the application to remove the restriction is pending before Land Registry.

    We also submitted an application for name change in January/February 2020 and Land Registry wrote you is that because of a pending application the name change cannot be completed.

    These issues holding us up and would potentially increase the cost of extending the lease because the remaining term of the lease is 72yrs and the term of the lease decreases on every 27 May.

    We would like the applications to be expedited.

    Title: TGL98403
    Freehold title: LN179235

    Reply
    • Replies to Felicia Osei>

      Comment by AdamH posted on

      Felicia - if you want to request expedition then please use our contact form https://help.landregistry.gov.uk/app/contactus_general

      Reply
      • Replies to AdamH>

        Comment by Felicia Osei posted on

        Adam- the form is asking me to fill HMLR reference number but unfortunately we cannot find those reference numbers. It appears without the HMLR we cannot proceed with the contact forms.

        Please are options without the HMLR reference number.

        Thank you.

        Reply
  86. Comment by Khushal Kalyan posted on

    Hi,

    My solicitor submitted our case to land registry last year in November.

    The address of the property is 16 College Road, Harrow Weald, HA3 6EB.

    Which is now converted into two flats, 16/16A. Where still awaiting for both to be registered. Can someone please update us on our case?

    This is holding us up to taking out a mortgage.

    Thanks

    Reply
    • Replies to Khushal Kalyan>

      Comment by AdamH posted on

      Khushal - there are two applications both submitted on 23 January. They are waiting to be considered. As there’s an urgency ask your solicitor to submit a request to expedite using their s3cure portal/Application enquiry

      Reply
      • Replies to AdamH>

        Comment by Khushal Kalyan posted on

        Hi Adam,

        As advised, my solicitor has now expedited my application. (2 weeks ago).

        Is this showing on your side?

        Thanks

        Reply
        • Replies to Khushal Kalyan>

          Comment by AdamH posted on

          Khushai - I’m afraid not.

          Reply
          • Replies to AdamH>

            Comment by Khushal Kalyan posted on

            Hi Adam,

            Thanks for your reply.

            Does this mean the application to expedite hasn't been received or it's just not been processed on your side?

            If thats case ill ask my solicitor to submit it again.

            Thanks

          • Replies to Khushal Kalyan>

            Comment by AdamH posted on

            Khushai - it means it’s not expedited and I can’t see any request by them to do so

          • Replies to AdamH>

            Comment by Khushal Kalyan posted on

            Hi Adam,

            Thanks for you reply,

            Thats frustrating as my solicitor is telling me otherwise.

            Worst case scenario, how long will it take if my application was sent in Jan?

            Thanks

          • Replies to Khushal Kalyan>

            Comment by AdamH posted on

            Khushai - a few months yet. Get the request reference from them and share.

      • Replies to AdamH>

        Comment by Khushal Kalyan posted on

        Hi Adam,

        She has sent me the letter she sent Land Registry for expediting our application. She will resend it again today.

        Thanks

        Reply
        • Replies to Khushal Kalyan>

          Comment by Khushal Kalyan posted on

          Hi Adam,

          Has land registry received the request to expedite my application?

          Thanks

          Khushal

          Reply
          • Replies to Khushal Kalyan>

            Comment by AdamH posted on

            Khushal - yes

          • Replies to Khushal Kalyan>

            Comment by Khushal Kalyan posted on

            Hi Adam,

            Thanks for your response.

            How long do you think, before my application gets looked at?

            As I'm going to loose out on a property.

          • Replies to Khushal Kalyan>

            Comment by AdamH posted on

            Khushal - it’s expedited so should be looked at within a few working days. Your solicitir can track it for you

  87. Comment by Graham Cope posted on

    Adam,
    FC57295 MB/16562. Please can you update me on the situation. I believe Brown & Co have amended and returned everything to you, as of 13.05.2020. Please can you confirm you have everything you need and how is this all progressing. Any signs of completion please? Many thanks Graham

    Reply
    • Replies to Graham Cope>

      Comment by AdamH posted on

      Graham - they submitted more information in the 12th. We went back to them on the 13th but no reply as yet I’m afraid

      Reply
  88. Comment by Graham Cope posted on

    FC57295 MB/1656 Please can you recheck.
    The response I had from Brown & Co on 13/05/20-20 was " The amendments have been made and reuploaded by my colleague so hopefully they should now be able to complete the registration. "
    I have also asked them to recheck as well. Thank you Graham

    Reply
  89. Comment by Graham Cope posted on

    FC57295 MB/16562
    The response I have had from Brown & Co this morning 18.05.2020 is as follows:
    " The Lease was uploaded with the amendment to the Lease on the same day. I will need to liaise with Land registry again as this was done through their portal as usual."

    Adam, as usual I look forward to your help!
    Thanks Graham

    Reply
  90. Comment by Graham Cope posted on

    FC 57295 MB/16562
    Brown & Co have REsubmitted everything as of 18.05.2020 at 11.14am it so this has been done twice now. They have asked me to inform you , as replies to their enquiries can take up to a week.
    Many thanks once more.
    Graham

    Reply
    • Replies to Graham Cope>

      Comment by AdamH posted on

      Graham - noted but the communication of 13th was asking for a confirmation of certain detail rather than a need to resubmit anything. Hopefully they have done as asked as I can see they’ve sent more today.
      That will be referred to the caseworker to consider ASAP as the expedition is still in play.

      Reply
  91. Comment by Graham Cope posted on

    Adam, Please check exactly what was asked as this is the reply I have jsut had from Brown & CO
    " That is not correct they said that they required LR14 of the Lease to be amended to include your request to retain the property as tenants in common! "
    Brown & Co do not understand what confirmation of certain detail you are requiring.
    Are you able to inform me of the certain detail that you are trying to obtain so I can make sure that it is definitely sent back to you.
    Thanks again Graham

    Reply
    • Replies to Graham Cope>

      Comment by AdamH posted on

      Graham - I can’t check further now as it’s been completed. Presumably the conveyancer/caseworker sorted it between them

      Reply
      • Replies to AdamH>

        Comment by Graham Cope posted on

        Completed?? All done?? Is this a yes? I can't believe it if it is true? Thanks Graham

        Reply
  92. Comment by Adrian posted on

    Hello,

    Can you please advise how long an application takes to be considered when it has been agreed that it can be expedited ?

    My application (RefSK677908/TP/020) was submitted in September and on 30th April it was agreed that the decision would be expedited.

    My buyers are threatening on withdrawing from the purchase if the completion does not take place bythe end of May. Can you PLEASE assist ?
    Many Thanks

    Reply
  93. Comment by Adrian posted on

    Sorry, the reference is SYK677908

    Reply
    • Replies to Adrian>

      Comment by AdamH posted on

      Adrian - the application has been processed but we are carrying out wider checks. Those may not be completed until the last week of May as things stand. We can’t expedite them as we are reliant on others to respond. That includes your seller

      Reply
      • Replies to AdamH>

        Comment by Adrian posted on

        Hi Adam,

        Could you please provide an update on the progress of this application.

        Many Thanks

        Adrian

        Reply
        • Replies to Adrian>

          Comment by AdamH posted on

          Adrian - still waiting for wider checks to complete. I would not expect that to be until Thursday at the earliest

          Reply
          • Replies to AdamH>

            Comment by Adrian posted on

            Thanks for the update. Given that you have had this application for 8 months already and the fact that the continued delays are jeopardizing my sale U would really appreciate if every effort can be made to speed up the process.

            Thanks

          • Replies to AdamH>

            Comment by Adrian Robert Humphrey posted on

            Hi Adam,

            Can you please provide an update on this application.
            Thank you

            Adrian

          • Replies to Adrian Robert Humphrey>

            Comment by AdamH posted on

            Adrian - the application was completed yesterday afternoon

  94. Comment by MarkM posted on

    Hi,

    HM Land Registry Reference: Z512YJ

    Can you advise how long this case will take to complete? The last update on the case was on 8th April with a status of "In Progress". Our buyer is getting increasingly frustrated and is threatening to pull out of the purchase.

    Thanks

    Reply
  95. Comment by Rachel Rogers posted on

    Hi, my solicitor has placed an update to our title deeds which needs to be completed for a mortgage offer . This was submitted on the 24th April as a priority. The reference is G580GKR for property DE13 7AT (24a) totel no SF855932. Can you provide an update on when we can expect this to be completed as the mortgage offer is only valid for a set time. Thanks Rachel

    Reply
    • Replies to Rachel Rogers>

      Comment by AdamH posted on

      Rachel - it is still with us and waiting to be processed. That’s not likely to be for several weeks yet due to Covid 19 impact. If there’s an urgency then a request to expedite it should be made.
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application
      Your solicitor should be aware of all the above and able to action that for you

      Reply
      • Replies to AdamH>

        Comment by Rachel Rogers posted on

        Can you confirm that it has not been expedited? I am checking with my solicitors and worried that they are confusing the request to expedite with a previous sumission. They should have requested this current submission to be expedited too

        Reply
        • Replies to Rachel Rogers>

          Comment by AdamH posted on

          Rachel - it hasn’t been expedited as yet hence my response

          Reply
  96. Comment by James Gordon posted on

    Hello, we bought a property on March 21st 2019, and have been chasing our Solicitor ever since to find out if the title and lease is now properly registered...the property is The Lookout (formerly 'The Flat'), 8 Market Place, Cockermouth, CA13 9NQ

    The last response we got on 19/5/20 is....

    "I have reviewed the Land Registry application enquiry on the portal and our application is still pending at the Land Registry.

    I can see that over the last 12 months requisitions were raised and dealt with and now our application is just sitting in a queue waiting to be processed"

    Please can you tell me what the delay is....I am at my wits end with this now, How can it take 14 Months to deal with this ???

    Reply
    • Replies to James Gordon>

      Comment by AdamH posted on

      James - the delay is due to a backlog of this type of work. There’s no issue with your purchase, which is protected, so this should not be something to worry about. Hopefully your conveyancer has explained that to you along with details of how Covid 19 has impacted and delayed matters further.

      Reply
  97. Comment by Patrick posted on

    Hi there, can you help me please?
    Trying to buy 2 Furwell cottages, Wheeler end, Hp143nl but there was a double title registration issue. Can you tell me if you have processed the application / completed the checks / title? Also is the application expedited ? Thank you in advance.

    Reply
    • Replies to Patrick>

      Comment by AdamH posted on

      Patrick - an application was lodged on 11th May and it is waiting to be processed. That’s not likely to be for several weeks yet due to Covid 19 impact. If there’s an urgency then a request to expedite it should be made.
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application
      Your solicitor should be aware of all the above and able to action that for you with the help of the seller’s solicitor

      Reply
      • Replies to AdamH>

        Comment by Patrick posted on

        Thanks Adam, I was told it was on the expedited route and was linked to the access (which was recently granted) - so was raised back in Jan/Feb? Also I think a complaint was raised by the sellers solicitor. Sellers solicitor claims he is chasing but can’t speak to anyone.
        Several weeks would collapse our chain which is ready to exchange / complete except for this.

        Reply
        • Replies to Patrick>

          Comment by AdamH posted on

          Patrick - I’ll flag it with colleagues to see if it can be moved on

          Reply
          • Replies to AdamH>

            Comment by Patrick posted on

            Thank you so much, really appreciate that.

          • Replies to AdamH>

            Comment by Patrick posted on

            Hi Adam,

            The application had it's expedition approved last week (a week ago) - The seller is struggling to get hold of his solicitor for an update and my buyer is not happy I cannot provide any update either. I am really worried the chain will collapse if this last piece of the jigsaw is not sorted. Would you be able to give me some timescales I can share or if it has been completed? Or even better still would the case worker be able to contact the seller, his solicitor or myself?
            Thank you in advance and for giving me an update last week.

            Kind regards,

            Patrick
            patrick_browne@yahoo.com

          • Replies to Patrick>

            Comment by AdamH posted on

            Patrick - it has been considered but is now with a senior officer to consider next steps. Until those are decided we won’t know timescales. I’ll post again when I know more

          • Replies to AdamH>

            Comment by Patrick posted on

            Thank you Adam

          • Replies to AdamH>

            Comment by Patrick posted on

            Hi Adam,

            I got an update by calling the LR that the application was with the in-house legal team at LR but was not being looked at. It has been in a queue since 21/05 and has not been allocated. Is there any way you can contact them or get them to contact the seller / seller's solicitor?
            Is there any way to expedite further so the application is being looked by the legal team?
            As said previously we are at breaking point for the house chain...
            Any help would be really appreciated.

          • Replies to Patrick>

            Comment by AdamH posted on

            Patrick - the application has been considered and I understand we have contacted the conveyancer for more details. That was today.
            Can I ask you to stick to one channel if you need to contact us please. I can fully appreciate the urgency and stress involved but using multiple channels diverts our limited resources from dealing with other urgent matters. This is a blog so I’d suggest sticking to the phone/email contact form going forward although your conveyancer should also be able to update you.

  98. Comment by Louise Child posted on

    Hi, can you help please with an update on the status of the TP1 application submitted for 7 Coppice Wood Close, Guiseley LS20 9JR. I was told it was submitted on 6 April but has not been processed yet. It is holding up our chain which looks likely to collapse. Thanks in advance

    Reply
    • Replies to Louise Child>

      Comment by AdamH posted on

      Louise - do you have the title number and case reference please?

      Reply
      • Replies to AdamH>

        Comment by Louise Child posted on

        Adam I don't, can you find it another way as I am desperate. The rectification of my buyers title is holding up my sale and onward purchase and my vendor wants progress this week. My buyers conveyancer just isn't responding to anyone. Our sale process has been going on since October in this chain hence everyone is at the end of their tether.

        Reply
        • Replies to Louise Child>

          Comment by AdamH posted on

          Louise - the address throws up no details I can work with sadly, hence my question. If they have submitted an application then it will have a title number and case reference. Your conveyancer should work back up the chain for that detail to be provided. Surest way to confirm that it is in and expedited also

          Reply
          • Replies to AdamH>

            Comment by Louise Child posted on

            Adam, I'll try and get it today

  99. Comment by Samia Hussain posted on

    Hi Adam,
    I am having a property remortgaged my solicitors have applied to have my partner added to the register,the address is number 14, title register number is SF 138 029. Post code is ST34 RQ, We a purchasing a further property and matters are currently delayed because of this. I would be grateful if you could check if this has been actioned and if possible let me know how long it will take. I appreciate you are probably very busy at the moment.I just don't want the deal to fall through.
    Kind Regards
    Sam

    Reply
  100. Comment by Samia Hussain posted on

    Hi Adam,
    Thank you for your response, I have spoken to my solicitors they have submitted a expedition request. Could you please confirm that this has been recieved. I just don't want the deal to fall through, it's a very stressful time for me . Could you please advise on approximately how long it could take. I really appreciate your efforts.
    Kind Regards
    Sam

    Reply
    • Replies to Samia Hussain>

      Comment by AdamH posted on

      Samia - they have not as yet. Please refer them to the linked guidance and the use of portal/Application enquiry

      Reply
      • Replies to AdamH>

        Comment by Samia Hussain posted on

        Dear Adam,
        Thank you for your earlier response. I understand the request to expedite was submitted and an acknowledgement sent to my solictors. Could you please confirm if the application has now been processed. If not I would be grateful if you could provide an estimate of how long this will take.
        Thank you
        Sam

        Reply
        • Replies to Samia Hussain>

          Comment by AdamH posted on

          Samia - it has been expedited and we have had to contact the conveyancer for more. We are waiting for their response to our request of the 22nd

          Reply
          • Replies to AdamH>

            Comment by Samia hussain posted on

            Dear Adam,
            Thank you for your prompt response, I have this morning spoken to my conveyancing Solicitors whom have confirmed that other than the acknowledgement of the request to expedite the application they have not recieved any request from yourselves, could you please look into this as I am concerned that the matter maybe delayed owing to a miscommunication. I look forward to hearing from you so that I can revert back to my solicitors should I need to and hopefully the matter could be progressed swiftly. Thank you for your time and efforts.
            Many thanks

          • Replies to Samia hussain>

            Comment by AdamH posted on

            Samia - if the requisition was raised on the 22nd then it may not have arrived with them as yet. The 22nd was a Friday. Post is 2nd class. So I doubt if it is miscommunication but simply the fact that it has not been delivered as yet as bank holiday impact also

          • Replies to AdamH>

            Comment by Samia Hussain posted on

            Dear Adam,
            You have been of great assistance, I have checked with my solicitors again and they have informed me that they still have not recieved any correspondence from yourselves. Please could you look into this and if at all possible please may I request that the caseworker or whom ever is dealing with the matter please email my solicitors. This is delaying our transaction and shall have financial consequences for me and my family. I am getting extremely worried. I appreciate the current situation and delays that have been caused due to this. I look forward to hearing from you and hope that this is resolved as soon as possible.
            Kind regards

          • Replies to Samia Hussain>

            Comment by AdamH posted on

            Samia - your conveyancer has been in touch today and a copy of our request has been issued by email to them as a result

  101. Comment by Aaron posted on

    Application ref: Y608WJR
    Title: WM97349

    Hi Adam,

    The application for removing a Deceased joint proprietor was applied for at the start of April. I understand the given situation and usually this type of application would not be given priority, but the house has been marketed and an offer has now been accepted. My solicitor has informed me that he cannot processed with transaction as the above application is still pending.

    I have used the expedite form on your site Wednesday and attached the Notice of Proposed sale. I have yet to hear back from this request, how long does it usually take for this to be considered?

    Obviously we are keen to move things forward ASAP as the current pending application is now preventing the transaction from continuing.

    Thanks for your time

    Reply
  102. Comment by Brooke posted on

    Hi, just wondering if you can help with regards to expediting an application, what is needed to be provided as 'evidence'. We are just about to submit relevant forms to have my partner removed from the deeds to his family home, we need this to be done before we can process any further with our sale, our help to buy authority to proceed expires 16th june and mortgage offer 30th june, would they be sufficient evidence?

    Many thanks

    Reply
    • Replies to Brooke>

      Comment by AdamH posted on

      Brooke - they should be as you have a linked dependent transaction

      Reply
      • Replies to AdamH>

        Comment by Brooke posted on

        Thank you for the quick reply Adam. Is there anything else we may require as evidence? We are both getting quite stressed about this situation now and just want best chance of application to expedite being accepted.

        Reply
        • Replies to Brooke>

          Comment by AdamH posted on

          Brooke - if I’ve understood correctly you haven’t lodged the application yet. If so then that’s needed before w3 can do anything about expediting it

          Reply
          • Replies to AdamH>

            Comment by Brooke Owens posted on

            No we've not submitted yet we will be this week. Just want to make sure that we have all of the right information available to submit.

  103. Comment by Rowan posted on

    Hello, looking for an update on title number WYK355908 application made on 24.04.2020 and then chased on 12.05.2020. This is significantly holding up a sale. Any information you can provide would be greatly appreciated.

    Reply
    • Replies to Rowan>

      Comment by AdamH posted on

      Rowan - is that the correct title number?

      Reply
      • Replies to AdamH>

        Comment by Rowan posted on

        Hi Adam, thanks for your reply. Yes that is the title number on the Title register

        Reply
        • Replies to Rowan>

          Comment by AdamH posted on

          Rowan - many thanks. There’s no application pending but we did have an enquiry from a conveyancer against that title on 15th and we replied to that on the 21st.

          Reply
  104. Comment by Andy posted on

    I am in the middle of buying a property and there is an old charge on the property we are buying that needs to be removed from an old mortgage that was never discharged. I was told this was in hand a few months ago and I have a buyer on the other side who is ready to exchange on the sale of our place and is getting impatient as this is taking so long. We will have to pull out and collapse the chain if this isn't sorted in the next week or so. What are your timescales for this right now?

    Reply
  105. Comment by Andy posted on

    Thanks for the reply. Can I ask significant delays on top of what normal timescale? If your normal timescale is 3 months AND there are delays then I need to consider my options.

    Reply
    • Replies to Andy>

      Comment by AdamH posted on

      Andy - normal timescales refer to an average of 2 weeks to update the register. But that’s an average only. You refer to removal of a charge so that can be fairly routine but if it’s taken this long I assume it’s not. For example if we have to ask for more that can add an extra 4-6 weeks depend8ng in how quickly more is provided. If we have to run wider checks then that can add a further 3 weeks. And Covid 19 impact could delay all of that by even longer.
      If you have any specifics you are happy to share such as title number then I’m happy to try and be more accurate but if not then in general terms it’s likely to be a while yet as mentioned

      Reply
      • Replies to AdamH>

        Comment by Andy posted on

        Thanks again, title number is BK27547

        Reply
        • Replies to Andy>

          Comment by AdamH posted on

          Andy - we have the application still and its expedited but we’ve contacted the applicant for more on 20th May. As soon as we have that and it’s matched with the application it should be completed. If you need more details then I’d suggest you contact the applicant

          Reply
          • Replies to AdamH>

            Comment by Andy posted on

            I have now contacted them, they have not been asked for anything. Can you ensure someone gets in contact with them today to tell them what need to provide please. We are about to lose out on the transaction if this is not sorted and it has now become urgent.

          • Replies to Andy>

            Comment by AdamH posted on

            Andy - the documents were submitted by a private individual. We wrote to them on the 20th but I suspect it won’t have been put in post until the 21st. That is probably why they have not received it as yet.
            We only have a postal address for them so have no other means of contacting them
            We would not normally share the specific details with you as a third party but we require a completed form DS2 from them. As you are in touch perhaps you can inform them. https://www.gov.uk/government/publications/cancel-entries-relating-to-a-charge-registration-ds2

  106. Comment by Courtney Reigh Gannon posted on

    Hi, please can i urgently request an update relating to a pending title number (please see details below) which is currently holding up a number of exchange and completions on a New Build Development Scheme whereby we have purchasers now considered as ‘high risk’ of homelessness due to either their tenancy agreements expiring or eviction notices being served to them by their landlords via Her Majesty's Courts and Tribunals Service. The application was submitted in January of this year. Can you also tell me if you have received a request to expedite during this time. I REALLY appreciate any information that you can provide to me and I thank you in advance...

    Pending Title 1: AGL499613 / Ref: PDE/SAG5/120 HMLR Ref: JA79F9D

    Reply
    • Replies to Courtney Reigh Gannon>

      Comment by AdamH posted on

      Courtney - we still have it but no request to expedite submitted. I would recommend speaking to the conveyancer directly to clarify the current position

      Reply
      • Replies to AdamH>

        Comment by Courtney Reigh Gannon posted on

        Many thanks for your reply Adam. Are you able to advise on how long it might usually take once a request to be expedited is received as to how long it then takes for the Land Reg to then approve? And if an expedite request is not approved, what are the average timescales regardless or registering a title please? Is there any specific criteria that an application must meet in order to be expedited?

        Reply
        • Replies to Courtney Reigh Gannon>

          Comment by AdamH posted on

          Courtney - usually within 2/3 days. There is no average calculation at present due to the Covid 19 impact. Hence it’s likely to be a number of weeks if it’s not expedited. The criteria is explained in the linked guidance so if you’ve got a dependent/linked transaction such as an onward sale or expiring mortgage offer

          Reply
  107. Comment by neil stephens posted on

    Hi Adam, I am purchasing a property and the vendor is waiting on a visit from a LR Surveyor to inspect the boundary due to a dispute with the LA. The vendor has been told that your surveyors (Wales) are on lockdown and cannot visit the property. The property in question is very large and the boundaries are well away from the residential dwelling. Surely the surveyor could visit alone, whilst the vendor stayed inside the house, just to survey the boundary and then any questions can be done after over the phone? This is holding up the purchase and we are close to loosing the mortgage. The address of the property is Ty Carreg, Penybryn Road, Penrhiwceiber, Mountain Ash CF45 3SJ and the vendors surname is Bolton. Many thanks for your help as we are completely stuck on what to do.

    Reply
  108. Comment by Andy posted on

    Adam, I let them know yesterday, they called you today as you closed at 12 yesterday and they have been advised the letter and form will be emailed to them so they can email it back as soon as they complete it. Can you please ensure your team email it to them today so they can get it back to you. We stand to lose our buyer on Friday if we cannot get this charge removed by then. We all really need your haste on this at this time.

    Reply
  109. Comment by Wajid posted on

    Hi Adam,

    Enquiry reference: 200506-000213 Application reference: Title number: SGL582031

    I have requested the removal of Unilateral and Beneficiary charges related to same transaction.
    Could this be expedited. I need to raise some capital from my property to buy a commercial property.
    The delay is causing me considerable anxiety that I may lose out on the purchase of the property from where I operate a business at the moment as short lease holder.
    The delay could cause me my livelihood.

    Thanks.

    Reply
    • Replies to Wajid>

      Comment by AdamH posted on

      Wajid - you can request expedition using our contact form https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

      Just make sure you reply to the auto reply and attach documentary evidence to confirm the urgency

      Reply
      • Replies to AdamH>

        Comment by Wajid posted on

        AdamH,

        Many thanks for prompt response.
        I have tried to fill the online form.

        It is requesting HMLR reference (7 digit)
        Where to find that number!! I checked Register entry, which i ordered earlier, but there is no such reference.
        The Title Number is SGL582031 . Please guide me how and where can I find HMLR 7 digit reference.

        Reply
        • Replies to Wajid>

          Comment by AdamH posted on

          Wajid - use S690NKR

          Reply
          • Replies to AdamH>

            Comment by Courtenay posted on

            Hi adam,
            We are having a issue with the land registry atm which is holding up a chain of 3 buyers. We have a restriction on our house and the company has given the land registry all the details however this restriction was meant to be cleared weeks ago. Can you tell me when restrictions will be lifted, as we are afraid someone may pull out of the chain.
            When will we\our solicitor be able to may contact with someone at the land registry to find this information out?

          • Replies to Courtenay>

            Comment by AdamH posted on

            Courtenay - understood so please refer to the linked guidance re expedition

          • Replies to AdamH>

            Comment by Wajid Khan posted on

            Hi Adam,

            Any progress on my requests!!
            Late last week, i have forwarded application for removal of the other entry, for which I did received email correspondence from one of your colleague.

            Regards
            Wajid

          • Replies to Wajid Khan>

            Comment by AdamH posted on

            Wajid - the application has been expedited and processed. We are now making wider checks which includes contacting the creditor. Those checks will not complete until 20/21 June unless they respond sooner. We can’t chase or expedite those checks

          • Replies to AdamH>

            Comment by Wajid Khan posted on

            Hi Adam,
            The 15 days notice period to the other party has expired on Friday. I was informed that there had been no response.
            Could I request that the Charges are removed from the property. I am desperately waiting for their removal to proceeds with my credit applications.
            Further more, were the notice issued for the Equitable Charge too!!

          • Replies to Wajid Khan>

            Comment by AdamH posted on

            Wajid - as that application was expedited it will be reconsidered ASAP if they’ve expired and no replies received. The second application was submitted after the first was expedited so that has yet to be processed. I’ll flag it with colleagues to see if it can be based on the first request details also. It hasn’t been processed as yet

          • Replies to AdamH>

            Comment by Wajid Khan posted on

            Thanks Adam.

            I need to remove the other charge too, I did communicated by email to your colleague Hughes from Wales office. Informing him that the relevant form had been posted by me and requesting to process the Equitable Charge too.
            I have forwarded the evidence (email) from the beneficiary (Vodafone) that they hold no equitable charge. That evidence is enough!!

            Regards

  110. Comment by Rachel Williams posted on

    Hi Adam,

    I am trying to find a way to contact land registry and noticed you are very good at replying to comments on here so thought I would give it a go!

    We are currently in the middle of a 2 property chain. Our buyers are first time buyers and the property we are buying is being converted from leasehold to freehold before we purchase, but unfortunately this is now what is holding up our moving process. The application is with land registry and week after week we are hearing ‘no progress’ on this application, via our sellers solicitors. There is a concern that our buyers will pull out because of the delays this is causing, which will mean both sales falling through. Can you advise me on this?
    The property in question is:
    31 Dragonfly Walk, Weston-Super-Mare, North Somerset, BS24 8DH

    Many thanks in advance for your help in this matter.

    Rachel

    Reply
    • Replies to Rachel Williams>

      Comment by AdamH posted on

      Rachel - our services are significantly disrupted by Covid 19. An application won’t have progressed as a result. If there’s an urgency then the conveyancer needs to request expedition
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services

      Reply
      • Replies to AdamH>

        Comment by Jonathan Convery posted on

        Hi Andy
        I am an executor of my mother in laws estate. Before selling the property we bought the freehold and have just accepted an offer to sell. The solicitor acting for us has informed us the freehold title has not been registered yet. We completed the purchase on the 26/01/2020. Anticipating delays I have asked the solicitor to start the expedite process but she has refused saying that land registry will only do that if there is evidence of actual hardship. Is that the case and if so what is actual hardship? Am I being reasonable in what I am seeking to do and if so what options do I have to move this forward.

        Reply
        • Replies to Jonathan Convery>

          Comment by AdamH posted on

          Jonathan - we don’t define hardship specifically as it can take many forms. The most common would be financial though in a property scenario although there can be other reasons.
          If you’ve accepted an offer to sell but can’t move matters on due to the delayed registration then that can be a reason to expedite. But I assume your conveyancer has not reached that point yet as the buyer is not committed on paper

          Reply
      • Replies to AdamH>

        Comment by Jonathan Convery posted on

        Hi Adam
        Apologies I raised a question yesterday for you but inadvertently addressed it to Andy. So this repeats but adds a bit too. I am an executor of a deceased estate. We bought the freehold title of a house that is the main asset because the leasehold had gone below 70 years. This completed in late January 2020. We have just accepted an offer. There are 2 properties in a short chain. Our buyer will need a mortgage and I expect will struggle unless the freehold title is available. In any case I would expect bit want a clean situation. I have asked the solicitor who did the application to expedite but they have said that the land registry will not consider applications unless there is evidence of actual hardship and have refused. I’m keen to avoid a problem arising. How should I best proceed.

        Reply
  111. Comment by Hannah posted on

    Hi there,

    Is it strictly necessary for the solicitor who filed the application to complete the expedite request?

    Is it ever possible for the buyer of the property in question to submit an expedite request?

    What documents do you need to see in order to grant the request?

    Thank you

    Reply
  112. Comment by Giorgia posted on

    Hello,

    I am hoping you will be able to help with a piece of land sold from 2 Station Cottages, YO8 8QL. We have had an offer accepted on a house in January and were due to move in April. This was then delayed and we were due to move on May 11th. The application for the sale of this land was submitted to the Land Registry on 20th March. We were not told that there were delays on it until after May 11th. Then an expediate was applied for on 15th May. We have heard nothing since and wondered if you could update is on the process and let us know when the application would be processed? It is putting us in a really difficult position and we need to move asap. Any help would be greatly appreciated.

    Reply
    • Replies to Giorgia>

      Comment by AdamH posted on

      Giorgia- we have an application from 20th March but it’s not been expedited. The lodging conveyancer should use their secure portal to submit the request and documentary evidence.
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

      Reply
      • Replies to AdamH>

        Comment by Giorgia Bromley posted on

        Hi Adam,
        Thank you for getting back to me. That is really disappointing and shocking to hear! Do you know if it due to be processed any time soon without the expediate or would you advise applying for one? We just need the quickest way possible because it is the only thing left to do before we can exchange and complete. Thank you for your help.

        Reply
        • Replies to Giorgia Bromley>

          Comment by AdamH posted on

          Giorgia - the conveyancer needs to request expedition. Without it then the wait will be several weeks at least

          Reply
          • Replies to AdamH>

            Comment by Giorgia Bromley posted on

            Hello

            We have been assured that the application for the expediate for the sale of land associated with 2 Station Cottages has been applied for last week. Please could you confirm this and let me know the progress of this application as it is still holding up the sale of the house.

            Thanks for your help.

            Giorgia

          • Replies to Giorgia Bromley>

            Comment by AdamH posted on

            Giorgia - it’s not been expedited but I’ll flag it with colleagues. You may wish to refer the solicitor to our online guidance as to how to expedite an application by lodging documentary evidence using portal/Application enquiry

  113. Comment by Courtney posted on

    Hi, i wonder if you might be able to give me an update on the following pending title number please? AGL494021. This application was submitted in October so if it is not yet registered, would you mind giving me an estimated time frame on when it might be please?

    Reply
  114. Comment by Courtenay bright posted on

    Hi adam,

    Following on from your comment, we have tried to do this through the company the restriction is with to the land registry however it was declined. What else can we do as we dont want the chain to fall through and end up losing out on the buy/sell of property's.

    Reply
    • Replies to Courtenay bright>

      Comment by AdamH posted on

      Courtenay - why was it declined? Usually it’s because they haven’t supplied documentary evidence to confirm the urgency e.g. memorandum of sale
      Suggest whoever’s title it affects makes the request and lodges the evidence

      Reply
  115. Comment by courtenay bright posted on

    Yes we didnt have the evidence but will just have to speak with the solicitor and see if there any evidence we can do. Are they working at the minute to clear restrictions? And can you suggest anything else we can do?

    Reply
    • Replies to courtenay bright>

      Comment by AdamH posted on

      Courtenay - it’s an application like any other. What’s the title number involved please?

      Reply
  116. Comment by courtenay bright posted on

    Thanks the title number is? S990NHR.

    Reply
    • Replies to courtenay bright>

      Comment by AdamH posted on

      Courtenay - many thanks. That’s the case reference number and that shows that the application has been processed. However we are completing wider checks. One if those involves contacting the restrictioner direct. We’ve done that and await their reply.

      Reply
      • Replies to AdamH>

        Comment by courtenay bright posted on

        Hi, please can you let me the date you asked the company for more information. So we have this information when speaking with the company.
        Thanks

        Reply
      • Replies to AdamH>

        Comment by courtenay bright posted on

        Hi adam,

        The company are saying it is removed and given us a reference of: F635JKR. Please could you look into this for me.

        Thanks

        Reply
        • Replies to courtenay bright>

          Comment by AdamH posted on

          Courtenay - that’s a previous case reference

          Reply
          • Replies to AdamH>

            Comment by courtenay bright posted on

            Hi adam,

            Thank you, we have tried to contact the company in relation to this.

  117. Comment by Dee posted on

    Hi,

    We’re currently in the process of buying number 6, NE32 3UF.

    An update to the title plan regarding parking is required. We have been waiting almost 6 weeks now and I’m led to believe this has been expedited as its holding up the sale. We have heard nothing. Could you provide me with an update?

    Reply
    • Replies to Dee>

      Comment by AdamH posted on

      Dee - there is an application lodged on 21st April. I’ll flag it with colleagues to see if it can be progressed. That may take a few days

      Reply
      • Replies to AdamH>

        Comment by Dee posted on

        Thanks Adam.
        Has it been expedited?

        Reply
        • Replies to Dee>

          Comment by AdamH posted on

          Dee - it hadn’t been but will be now. Unfortunately they requested it on lodgement so that won’t have been picked up due to Covid 19. However they didn’t lodge supporting evidence of the urgency so if it had the request would have been rejected. But with your contact added to the mix I can flag it with colleagues to move it on.

          Reply
          • Replies to AdamH>

            Comment by Dee posted on

            Great, thanks again Adam.
            Is it worth me getting the vendors solicitor to expedite it now or will it be dealt with ASAP now I’ve flagged it up?
            It’s urgent that this is dealt with ASAP that’s all as it’s the only thing holding up the sale and our mortgage offer will run out soon.

          • Replies to Dee>

            Comment by AdamH posted on

            Dee - as I’ve flagged it then no need. Just need to give us time to process it now

  118. Comment by Dee posted on

    Excellent. Thanks for your help Adam.

    Reply
  119. Comment by AdamH posted on

    Patricia - it’s still with us so won’t be considered for several weeks https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#impact-on-our-services
    Looks like the conveyancer has asked us to expedite it recently but using the wrong channel
    I’ll flag it with colleagues to iron it out and hopefully someone can look at it early next week

    Reply
  120. Comment by james s posted on

    we are currently in the process of purchasing of 45 beechwood avenue pl4 6pw it is not currently registered but the vendors conveyancor has made an application could you please tell me if it has been expedited as it is holding up our move? any info would be much appreciated

    Reply
    • Replies to james s>

      Comment by AdamH posted on

      James s - nothing showing up as yet re an application to register that address

      Reply
      • Replies to AdamH>

        Comment by james posted on

        many thanks for checking I will chase it up it is appreciated

        Reply
  121. Comment by Ben posted on

    Hi, we are the purchasers of 123 SandbanksRoad, Poole, BH14 8EJ. We understand there is a restriction on the property that needs to be removed prior to exchange, could you advise on the timescale on this please? Our mortgage offer will expire in 3 weeks so this is becoming urgent.
    Thanks,

    Reply
  122. Comment by AdamH posted on

    Patricia - it’s been completed and the register updated

    Reply
  123. Comment by Adrian posted on

    Hi Adam,

    Thanks for the update on our application (SYK677908/TP/20) however we have yet to received anything through the post and the Solicitors are advising that the portal hasn't been updated.

    Can you please advise when either of these will happen as the purchasers are still very twitchy.

    Thank you

    Reply
    • Replies to Adrian>

      Comment by AdamH posted on

      Adrian - SYK677908 is now registered so I assume whatever was ‘wrong’ was out right

      Reply
  124. Comment by Adrian Humphrey posted on

    Ok thanks for checking Adam

    Reply
  125. Comment by Kyle Winn posted on

    Hi

    My application was accepted for expedition (13/05/20) due to the sale of my property.

    I was just wondering at what stage the assignment is at so I can inform my buyers solicitor as they have been chasing this up.

    Enquiry reference: 200513-000136 Application reference: HF31700 Title number: ND202496

    JG/050560

    Thanks

    Kyle

    Reply
    • Replies to Kyle Winn>

      Comment by AdamH posted on

      Kyle - that application was completed on the 13th May

      Reply
      • Replies to AdamH>

        Comment by Kyle Winn posted on

        Hi Adam

        Thank you for you response

        Just to confirn this that the expedition application was accepted on the 13th or the whole process of assigning the lease was competed on the 13th?

        Thanks

        Kyle

        Reply
  126. Comment by Samia Hussain posted on

    Hi Adam,
    I have chased my solicitors and i understand that they have responded to you, could you please check your side and process the application. I look forward to receiving your response. If there is anything else that is required ourside please do let me know.also as the application has been expedited could you please tell me roughly how long it will take to process.
    Thank you

    Reply
    • Replies to Samia Hussain>

      Comment by AdamH posted on

      Samia - they have

      Reply
      • Replies to AdamH>

        Comment by Samia Hussain posted on

        Dear Adam,
        Sorry to be a constant nuisance, could you please check the status of my application and deal with it as soon as possible. Our whole chain is being held up by this. I would be grateful if this matter could be concluded swiftly.thanking you in anticipation.

        Reply
        • Replies to Samia Hussain>

          Comment by AdamH posted on

          Samia - I’ll flag and check with colleagues. It is expedited though so if they’ve replied correctly then it shouldn’t be much longer

          Reply
          • Replies to AdamH>

            Comment by AdamH posted on

            Samia - we contacted the solicitor again yesterday. Please rely on them for your updates as they act for you

          • Replies to AdamH>

            Comment by Samia Hussain posted on

            Dear Adam,
            I appreciate all you have done thus far, I was wondering if you could check with your colleagues for an update as I have contacted my solicitors and they informed me that they await a response from yourselves.
            Thank you in anticipation.
            Samia

          • Replies to Samia Hussain>

            Comment by AdamH posted on

            Samia - waiting for solicitor to reply to a second letter on 2nd June

  127. Comment by james s posted on

    Adam I was wondering if you could possibly do a check today to see if it has been received as I am being told conflicting info from EA so would like to check the facts before I go back to them. 45 beechwood avenue pl46pw. it is massively appreciated

    Reply
    • Replies to james s>

      Comment by AdamH posted on

      James - nothing still

      Reply
      • Replies to AdamH>

        Comment by james posted on

        thanks for checking I will check maybe friday as apparently it has been sent... you are offering an amazing service keep up the good work

        Reply
  128. Comment by Catherine Gardiner posted on

    Hi

    Our solicitors have requested for a lease extension to be expedited ASAP as our buyer for the property is threatening to pull out. (When we purchased the property, due to an oversight on the part of our lawyers, the registration wasn't done).

    This is the only thing holding up the transaction. We'd be grateful for an update. Title no. is TGL135907 and Land Registry ref. is NB85903.

    Thanks, Catherine

    Reply
    • Replies to Catherine Gardiner>

      Comment by AdamH posted on

      Catherine - it has been expedited and was considered today. It’s not in order so we have contacted the conveyancer. They should be able to check/confirm for you

      Reply
      • Replies to AdamH>

        Comment by Catherine Gardiner posted on

        Thanks for the prompt response Adam, it is appreciated. I understand all is in order now, save that a surveyor from the Registry needs to go to the property to do a survey. We are still waiting on a time/date for that - are you able to confirm? Thanks

        Reply
        • Replies to Catherine Gardiner>

          Comment by AdamH posted on

          Catherine - I’m afraid not as we are reliant on OS here to deal with requests as urgently as they are able

          Reply
  129. Comment by Ro posted on

    Hi, I wanted to know the progress of our transaction it is on number 5, LE51QE for transfer of equity. Our solicitor is awaiting the certificate/documentation to proceed with our other transactions as it is holding it up. I believe it was escalated.

    Reply
    • Replies to Ro>

      Comment by AdamH posted on

      Ro - it’s still with us and waiting. It’s not expedited so the solicitor needs to get in touch and provide documentary evidence of the urgency

      Reply
  130. Comment by M. B. Beresford posted on

    Hi
    For almost one YEAR now (6/6/19) I have been desperately trying to claim Title through Adverse Possession,on a small plot of land via a solicitor who from various reasons/excuses has been frustratingly ineffectual, in spite of repeated requests for resolution.
    You yourselves not receiving the initial application until October!
    However as this is still 7 months ago, I have still not and cannot obtain any
    final decision at all on my claim, which I was told was 'just a matter of days away' back in February.
    Please can you help in a matter that has become an extreme hardship case, as a matter of urgency ?

    Reply
    • Replies to M. B. Beresford>

      Comment by AdamH posted on

      M Beresford - we do have significant delays at present. If there’s an urgency, and your application hasn’t been expedited already, then you/your conveyancer can request expedition. https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

      Reply
      • Replies to AdamH>

        Comment by M. B. Beresford posted on

        Hi
        I appreciate that you already had a backlog of some 6 weeks when application was made in October, but this has now been 7 Months.
        Now further complicated and delayed due to Covid19.
        The application was requested expedition, not for the first time, by
        solicitors clerk one week ago, but unable to speak to anyone directly,
        her emails remain unanswered to date.
        Your ref: MAN 35771
        PLEASE could you request courtesy of reply please ?
        Regards
        M. Beresford

        Reply
        • Replies to M. B. Beresford>

          Comment by AdamH posted on

          M B Beresford - can you confirm the title number please? We haven’t had an application against MAN35771 for a couple of years? And if someone has contacted us by email do you have that enquiry reference please?

          Reply
  131. Comment by Chris Prescott posted on

    Good afternoon.

    My solicitor applied to the land registry to have a change of name as this had been spelt incorrectly on the sale of my house. My buyers are ready to move and also my seller is yet we still have not received the edited document after my solicitor applied on the 22nd April!
    My purchase is ready to go through also so this is frustrating over 7 weeks later. The title number is GM389011, HM Land Registry Ref T101FKR

    Reply
    • Replies to Chris Prescott>

      Comment by AdamH posted on

      • Replies to AdamH>

        Comment by Chris Prescott posted on

        Adam,

        The solicitor made that request yesterday and my solicitor has stated the Land Registry came back and said require Information on what hardship will we suffer to approve the We have waited on the document close to 7 weeks and are at risk of the my purchase or my sale potentially falling through as they have been ready for weeks now. I have also stated personal reasons with regards to my mums disability and that was the reason I purchased the house to care for her. I am not sure if the reasons are classed as hardship.

        Reply
        • Replies to Chris Prescott>

          Comment by AdamH posted on

          Chris - I’ll flag with colleagues to move it on.
          their request was refused as they didn’t provide any documentary evidence of the sale/purchase or hardship. As there’s a confirmed sale/purchase they should have provided a copy of the memorandum of sale for example. A misunderstanding I assume if what’s required and our reply

          Reply
          • Replies to AdamH>

            Comment by Chris Prescott posted on

            Adam,

            This has now been resolved, thanks to your intervention. Thank you.

  132. Comment by Malcolm Dyke posted on

    I applied to transfer property to my and my brothers name after my Mother died. Application was sent 16/3/20 ref -HD339664. Can you please advise on my application. Thank you

    Reply
  133. Comment by Lauren posted on

    My address is 4 Arminers Close, Gosport, PO12 2HB. My conveyancer has advised me that she has expedited a request for a change in the name of the other title holder. She hasn't given me the reference though, I just came across this comment option when trying to find out why she said the office was closed when she tried to call.

    Reply
  134. Comment by Emily posted on

    Hi there,

    We are waiting for a land strip to be registered, for the deeds to be approved, so we can access a property we are purchasing. I believe this is one of a number of land registration forms that were put forward, we need only one of them approving.

    We have been waiting months for this, and would be so appreciative for any help, so we can get this over the line. I had been told that the forms needed are in the head office and not accessible to complete this?

    Best
    Emily

    Reply
    • Replies to Emily>

      Comment by AdamH posted on

      Emily - there may be some misunderstanding here around where the application/papers are. Whilst our offices are shut first registrations are being processed albeit there are significant difficulties in accessing the papers at some local offices, not Head Office.
      The lodging solicitor needs to request expedition and go from there so ask them to follow the process and hopefully it will give it a chance to move on
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

      Reply
      • Replies to AdamH>

        Comment by Emily Palmer posted on

        Hi Adam,
        I believe this has been done already, is there anyway of checking?
        Best
        Emily

        Reply
        • Replies to Emily Palmer>

          Comment by AdamH posted on

          Emily - what’s the title number and case reference?

          Reply
        • Replies to Emily Palmer>

          Comment by Emily Palmer posted on

          It is joining Rose Hill Farm Title Number: SY257057 - Permanent easement for Rosehill Farm, Oakwood Hill

          Reply
          • Replies to Emily Palmer>

            Comment by AdamH posted on

            Emily - many thanks but there’s no application pending against that title. I assume there is another application pending so you’d need to get the specific details from the conveyancer

  135. Comment by Zen H posted on

    Hi, I would like to follow up on case LR reference DC575FE, 200402-000223. Can you kindly confirm if the registration has been completed? Thanks!

    Reply
    • Replies to Zen H>

      Comment by AdamH posted on

      Zen - still with us and it looks like we are waiting for more from the conveyancer

      Reply
      • Replies to AdamH>

        Comment by Zen H posted on

        May I know what is needed from the conveyancer?

        Reply
        • Replies to Zen H>

          Comment by AdamH posted on

          Zen H - I’m afraid not. Please contact them for details

          Reply
          • Replies to AdamH>

            Comment by ZenH posted on

            Hi Adam, case DC575FE, 200402-000223. My solicitor advised that he had submitted all questions from LR and awaiting LR to complete. As our sales is due to complete in Jul, any help to expedite this land registry would be very much appreciated. Thank you!

          • Replies to ZenH>

            Comment by AdamH posted on

            ZenH - the solicitor added more details yesterday afternoon. The application will be reconsidered ASAP

  136. Comment by Steve P posted on

    Hi Adam

    How long does it take to remove a name and restriction from the register
    The application was submitted weeks ago, but I have checked the deeds and they haven't updated since 14th May

    Reply
  137. Comment by james posted on

    sorry to be a pain could you please check if the application for 45 beechwood avenue pl4 6pw has been received yet? thanks it is much appreciated

    Reply
  138. Comment by Grace Otoro posted on

    Hi Adam,

    I am hoping you can help with what is fast becoming a hardship matter.

    I am currently selling the property in title AGL88984. I recently discovered that there is a restriction on the title which needs to be removed before contracts can be exchanged. My solicitor applied for the restriction to be removed on May 1st and advised me that the application has been expedited on May 20th.

    I am highly concerned the buyers will put out of the transaction, as their mortgage offer is due to expire next month. The situation is causing a high level of stress, as I am relying on the proceeds of completion for my livelihood, as the current pandemic has ended my employment.

    Please could you provide an update on my case as a matter of urgency.

    Thank you advance.

    Kind Regards,

    Grace Otoro

    Reply
    • Replies to Grace Otoro>

      Comment by AdamH posted on

      Grace - we still have it and it’s waiting to be processed. It’s not been expedited so I’m unsure where the 20th May comment comes in. I’ll flag it with colleagues though to see if it can be moved on.

      Reply
      • Replies to AdamH>

        Comment by Grace Otoro posted on

        Thank you Adam for your speedy reply, it is much appreciated. I was advised that the application was marked as urgent on the system, so thought this was being reviewed as a priority - thank you for clarifying the current status and for flagging the application with your colleagues.

        Is it possible to expedite the application at this stage? Please can you direct me on how to do this?
        I am willing to undertake the neccessary actions to move the process along.

        Title number for reference: AGL88984

        Kind Regards,

        Grace Otoro

        Reply
        • Replies to Grace Otoro>

          Comment by AdamH posted on

          Grace - my reference to flagging is in effect expediting it

          Reply
          • Replies to AdamH>

            Comment by Grace Otoro posted on

            Thank you Adam for confirming - much appreciated.

            Kind Regards,

            Grace Otoro

          • Replies to AdamH>

            Comment by Grace Otoro posted on

            Hi Adam,

            Please could provide an update on the application for Title number AGL88984 - has it been processed?

            Many Thanks,

            Grace Otoro

          • Replies to Grace Otoro>

            Comment by AdamH posted on

            Grace - still with us and waiting for a full reply from the conveyancer

  139. Comment by Zen H posted on

    Hi, I have contacted the conveyancer. May I know once LR Enquiry have been replied to, how long more would it take to complete the registration?

    Reply
    • Replies to Zen H>

      Comment by AdamH posted on

      Zen - if they reply fully then it’s usually completed within 2 working days

      Reply
  140. Comment by Ruth posted on

    Hi Adam,
    I am a solicitor acting for a company that is selling property that is unregistered and the title deeds have been lost. There are a number of interested parties and therefore there is a contract race. I don't believe I can use the portal for an application for first registration so how can I expedite a paper application for first registration and should I send the application to my firm's Team Office address?
    Many thanks
    Ruth

    Reply
  141. Comment by Ruth posted on

    Excellent - thank you for your prompt response Adam! Final question - how do I obtain copies of documents referred to in titles as being filed but which are listed under the 'document unavailable' section in the portal?

    Reply
    • Replies to Ruth>

      Comment by AdamH posted on

      Ruth - use the non referred document option. The non referred means not referred to in portal rather than not referred to on the register

      Reply
      • Replies to AdamH>

        Comment by Ruth posted on

        Thanks Adam. That option doesn't work as the document is referred to on the portal but is stated to be unavailable.? Perhaps you could have a look for me please? I am trying to obtain the 1945 Conveyance in title MM53382 - does this mean it is simply not available? Thanks

        Reply
  142. Comment by Barbara Marchant posted on

    Hello I need help. My brother died in November last year and I am his next of kin. I applied to land registry to have his property transferred to my name some time ago. . You confirmed receipt of everything you needed ie death certificate/probate info/payment etc on 1st April20. Your ref HD167452. I would like to know if this can be expedited as it I am finding difficult with finding closure on his death until his house is sold . We have a buyer who wants to move in in 6 week time. Can you please help me .

    Reply
    • Replies to Barbara Marchant>

      Comment by AdamH posted on

      Barbara - I’m sorry to read of your loss and the difficulties you are facing. I’ll flag it with colleagues to move it on.
      I suspect you are already aware but a sale can take place based on the probate but I’m guessing that there’s wider issues in play here that require it to be put in the beneficiary’s name first.

      Reply
      • Replies to AdamH>

        Comment by Barbara Marchant posted on

        Hi Adam thank you so much for responding , it really helps. I have sent everything that is required by land registry so do you think you could give me some idea when this could possibly be transferrred into my name do the sale can proceed. Regards Barbara

        Reply
        • Replies to Barbara Marchant>

          Comment by AdamH posted on

          Barbara - I’d expect it to be considered Tues/Wed next week as things stand. Everything then hinges on it being in order. So I’d suggest bearing with us until then and we may know more

          Reply
          • Replies to AdamH>

            Comment by AdamH posted on

            Barbara - just to let you know that they’ve processed it but it wasn’t in order. There’s nothing to worry about as you had not dated the form AS1. That’s crucial but easily resolved so just wait for our letter plus form, date it and post it back using the details provided. Once we’ve got that sorted all should be ok

  143. Comment by Kyle posted on

    Hi,
    Could you please check for an application for a name removal on the deeds for house number 1, NN7 2BE. Was sent beginning of april.

    Many thanks.

    Reply
    • Replies to Kyle>

      Comment by AdamH posted on

      Kyle - We have an application. It’s been processed but was incomplete. We contacted the solicitor last week and they replied Friday. Hopefully it will be considered again shortly but if urgent they need to request expedition.
      May I ask what your solicitor advised please?

      Reply
      • Replies to AdamH>

        Comment by kyle posted on

        Thanks for the reply.
        Sorry, what did my solicitor advise on what, im not sure what you mean? Ive not had any contact with them since they said they submitted the application.

        Reply
        • Replies to kyle>

          Comment by AdamH posted on

          Kyle - you are paying your solicitor to make the application so I wondered what they had told you as I assumed you would have asked them to keep you updated.

          Reply
  144. Comment by james posted on

    Good afternoon sorry to keep checking but it is this is holding up our move. could I please see if the application for 45 at pl4 6pw has been received and if it has been expedited that would be great, thanks again

    Reply
  145. Comment by Max Cottam posted on

    Hi adam,
    Im trying to get information about a deed change that I believe my aunts solicitor has attempted to expedite.
    Its for 126, sinclair avenue, banbury, OX16 1BL.
    It should be removing the names of myself (mr Max Bentley-Cottam) and my sister (Abigail Cottam).
    It is quite urgent as we cannot complete sale of our parts of the house to my aunt (Susan Cartledge) until it is processed.
    Many thanks
    Max cottam

    Reply
    • Replies to Max Cottam>

      Comment by AdamH posted on

      Max - suggest you check with solicitor as we did have an application lodged in March but completed on 21st May

      Reply
      • Replies to AdamH>

        Comment by Max Cottam posted on

        Hi adam thanks for the response.
        So would that have been sent via post or email? As my aunts solicitor is maintaining that he has had no response from the land registry, and that was over 3 weeks ago that you guys processed it.

        Reply
        • Replies to Max Cottam>

          Comment by AdamH posted on

          Max - the application was submitted via a secure portal so It woukd be issued as a download in the same way. If they say they’ve got nothing suggest they just download a copy of the register to check as it is urgent after all.

          Reply
  146. Comment by Hazel posted on

    Hi Adam

    Our chain is on the verge of collapse due to the delay in the removal of a notice on the title register. Title register is MAN277562. We are told it is being chased, but has an expedition request been received? Any info would be gratefully received.

    Reply
    • Replies to Hazel>

      Comment by AdamH posted on

      Hazel - no expedite request but that’s not now needed as it’s been processed. However wider checks are now being made to ensure the existing interests can be safely removed. Those checks may not complete until the end of June so I’d suggest speaking to your conveyancer to clarify and consider next steps

      Reply
      • Replies to AdamH>

        Comment by Hazel posted on

        Thanks Adam. Its good to have some definite information. Hopefully things will be resolved in the not too distant future.

        Reply
  147. Comment by Cemile bali posted on

    Hi

    I was looking for some assistance regarding a Boundary application made in March - reference M158RHR. The forms, RICS survey and my cheque was submitted and acknowledged by Alan Charles. Today, I received a refund of £90 without any explanation.

    The boundary issue is of great urgency, so any assistance would be appreciated.

    Can you assist?

    Thanks

    Cemile

    Reply
    • Replies to Cemile bali>

      Comment by AdamH posted on

      Cemile Bali - did you receive the letter dated 4 June which explained why it was cancelled? If not then please use our online contact form to request a copy
      https://help.landregistry.gov.uk/app/contactus_general

      Reply
      • Replies to AdamH>

        Comment by Cemile Bali posted on

        Hi Adam

        Thanks for your earlier advice. Ref: M158RHR

        I recently made and exact line of Boundary application (DB) to LR but received a letter to say that whilst the application was considered by a senior officer - the application form was not signed by my neighbour. Although I indicated in my application that the agreement had been reached with my neighbour (the agreement being the only way to resolve this dispute is to have a DB listed against out titles, although the fee for the plan and application was not shared, and the cost was fronted by myself. I am in a position that he will not sign the application, despite the fact that we jointly instructed a RICS surveyor to determine the boundary and we agreed to be bound by the findings.

        In the cancellation of application it advises that “in the absence of any written agreement you must lodge evidence to show the exact line of the Boundary is in the position claimed by reference to pre-registered deeds etc. In order to resolve this dispute which has been ongoing for the past 5 years, and my neighbours current stance at not signing the application, is there a way I can still submit the application if I provide Evidence, I.e. send the experts report?

        I have tried contacting LR by phone but Not been able to speak to anyone. Also the letter mentions there is nothing to return, but I did supply a copy of the Boundary plan, which I would like returned.

        Thanks again for your help

        Reply
  148. Comment by Cemile Bali posted on

    Hi

    I was looking for some assistance regarding a Boundary application made in March - reference M158RHR. The forms, RICS survey and my cheque was submitted and acknowledged by Alan Charles. Today, I received a refund of £90 without any explanation.

    The boundary issue is of great urgency, so any assistance would be appreciated.

    Can you assist?

    Thanks

    Cemile

    Link to this comment
    Reply
    Replies to Cemile bali>
    Comment byAdamH posted on on 12 June 2020

    Cemile Bali - did you receive the letter dated 4 June which explained why it was cancelled? If not then please use our online contact form to request a copy

    Adam I have tried to get in touch this way before I received the cheque and I did not receive a reply!

    I have requested a copy but I’m not very hopeful of receiving a response- was the letter definitely sent to me or my neighbours! Plus why didn’t they w email this?

    Thanks

    Reply
  149. Comment by Anna posted on

    I have had application U100HKR approved for expedition but cannot see that anyone has done anything with the application as yet. It is an urgent matter

    Reply
    • Replies to Anna>

      Comment by AdamH posted on

      Anna - it has been considered but the AP1 refers to a Transfer, Charge and Discharge in that order. I am assuming therefore that we are waiting for a discharge as we have no consent from the lender
      If there’s to be no discharge then we’d need their consent so suggest you use portal/Application enquiry to clarify matters to save time now

      Reply
  150. Comment by John posted on

    Our solicitor submitted an AP1 on 20th May in respect of no. 156 B32 2JG.

    This is to register a residential property in my and my sisters names following the passing of our father in 2018. It is a 2 stage process as it is presently registered in our parents joint names even though our mother passed away over 25 years ago. Relevant probates/wills have been provided.

    There is some urgency as i am mortgaging this property (presently let but with no existing mortgage) to fund a building project at home. Formal mortgage offer received circa 4th June. Not anticipating delays to the land Registry service, building work at home has now had to come to a stop with us having no running hot water, heating and 2 children (13 and 10).

    Our solicitor advises that his "account" was debited within 2 days of submission and the application presently describes it as "priority".

    is it possible to have an update/likely timescale and advise if it is necessary to ask our solicitor to apply to have the application expedited. We always anticipated a few days of having to be without hot water but 2 weeks is now causing our family significant issues.

    Reply
  151. Comment by Annette W posted on

    We are the purchasers in a transaction for the property reference LT 304 161. The transaction cannot exchange and complete because there is a spelling mistake on the property owners name. An application was made by the vendors solicitor to change this on 7 May. This is still outstanding and is holding up the transaction. We need the purchase to complete this month as there are major financial impacts for us if it does not. An expedite request has been submitted by the vendors solicitor but we wanted to check on timescales for this to be considered and hopefully actioned as it is so critical that we can complete this month. Many thanks for any advice/information that you can provide.

    Reply
    • Replies to Annette W>

      Comment by AdamH posted on

      Annette - the application against that title was submitted on the 10th June. I’ll flag it as urgent with colleagues which should mean it’s considered ASAP. Everything then hinges on it being in order

      Reply
  152. Comment by Annette W posted on

    Many thanks for your quick response Adam and for flagging as urgent, that is hugely appreciated. Can I just get clarification please, the application that was submitted on 10th June - was that the actual application for the name to be changed or was it the expedite application? Many thanks once again

    Reply
  153. Comment by Hazel Brennan posted on

    Hi I’m purchasing the property 12 Gerneth Close ,Liverpool L243TN. I’ve been advised by my solicitor that completion can only take place once a restriction is lifted . I’ve been advised that an expedite request was submitted a few weeks ago shortly before setting our completion date which has since been and gone .
    Are you able to update me on this process .
    I have to move out of my current rented property before the end of July but the property I’m buying needs essential building work before I can move in and I’m starting to get a bit anxious .
    I look forward to hearing from you .

    Reply
    • Replies to Hazel Brennan>

      Comment by Hazel posted on

      The postcode of Gerneth close is L24 1UP. I got it wrong on my original post

      Reply
    • Replies to Hazel Brennan>

      Comment by AdamH posted on

      Hazel - before we can update the register we have to complete wider checks including contacting the restrictioner. Those checks may not complete until 24/25 June. Although the application is expedited the checks still have to take place

      Reply
  154. Comment by Iggy posted on

    Hi,
    I am buying a new build with the completion date near. To complete contract exchange I need to remortgage my apt on time 21 Dickens’s road M30, 0fy However due to a charging order on the property the lender are unwilling to proceed until it is removed. I have paid of the debt with BWLegal now they have confirmed an application to remove the charging order on the property has been uploaded to the HM land registry portal. I am so frustrated as in do not know what to do next. BWLegal are not willing to do anything else after theY submitted the application all they have told me is to wait, they gave me HM land registry ref of S381clr and charging order ref of 262c1194 just wondering if you could advise me on what to do next as lender is unwilling to proceed until it is removed. But the remortgage has to go through to release equity for my new mortgage as house near completion date and afraid if the remortgage doesn’t go through I might loose my new built and a money put down as deposited to reserve the house. I am frustrated please can you help me or point me towards the right direction? Please please please

    Regards
    Iggy

    Reply
    • Replies to Iggy>

      Comment by AdamH posted on

      Iggy - the application was lodged yesterday. If there is an urgency the please use our contact form to submit a request to expedite - please read and follow the guidance and email replies received on contact title number MAN108268 case ref S381CLR
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

      Reply
      • Replies to AdamH>

        Comment by iggy posted on

        Thank you so much AdamH for your help i really appreciate.
        This was expedited yesterday just would appreciate if you could confirm for me that this has been flagged as priority please.

        title number MAN108268 case ref S381CLR

        Reply
        • Replies to iggy>

          Comment by AdamH posted on

          Iggy - expedition means it will be processed ASAP

          Reply
          • Replies to AdamH>

            Comment by Ighodaro posted on

            Hi AdamH,
            Just dropping you a quick email to say thank you. Application is now complete thank you. Have a nice day

            Regards
            Iggy

  155. Comment by David posted on

    Hi

    Under current COVID-19 arrangements how long will it take for a deed of variation for a solar panel lease? We are very worried this could mean we loose the house we wish to purchase through help to buy.

    Reply
  156. Comment by Tom G posted on

    Hi, I rang through and spoke to your team this morning in relation to
    Enquiry reference: 200602-001794 Application reference: U284THR Title number: ESX293400
    They informed me that they'd responded to my solicitor this morning at 10am. She hasn't as yet received anything, is it possible to get it resent to her please?

    We are ready to exchange pending this response and my buyers mortgage offer which has already been extended twice is now getting very close to expiring, so anything you can do to get the information to her would be amazing.

    Thank you
    Tom

    Reply
    • Replies to Tom G>

      Comment by AdamH posted on

      Tom G - the title was updated on 16th June so is available to download online. If there’s an urgency I’d suggest you/they download it
      The incident you refer to dates from 2nd June and a query to amend the previously updated register. That resulted in the update mentioned and your solicitor has now emailed asking for more detail as a result of your call. I’ll flag with support team but if you need it now then it’s available now

      Reply
  157. Comment by Philip Rushton posted on

    Is a 9 month delay unusual or typical? I am awaiting a registration application that my solicitor sent in on 25 September 2019.

    Reply
  158. Comment by Philip Rushton posted on

    Are we talking about weeks, months or years?
    I am hoping this can be registered before I die.
    The transfer involved the Duchy of Lancaster who have been somewhat unprofessional and their chartered surveyor was struck off!

    The process has been ongoing for 4 years now

    Reply
  159. Comment by Philip Rushton posted on

    Thanks. I did want to do an onward sale of part of the land to my neighbour who is keen to get the matter settled and keeps asking me about progress.

    Reply
  160. Comment by ZenH posted on

    Hi Adam, referring to case DC575FE, 200402-000223 again. Could you kindly advise on an ETA on when the registration would be completed? Much appreciated. Thanks!

    Reply
    • Replies to ZenH>

      Comment by AdamH posted on

      ZenH - it’s waiting to be considered again and as an expedite that should be very soon

      Reply
      • Replies to AdamH>

        Comment by Zen H posted on

        Hi Adam, can you advice again on the status for our Land Registry to complete? Thanks! Case DC575FE, 200402-000223.

        Reply
        • Replies to Zen H>

          Comment by AdamH posted on

          Zen H - still with us. I’ll flag to see if it can be ‘chased through’ to being completed

          Reply
          • Replies to AdamH>

            Comment by Zen H posted on

            Thank you! Can you let me know if it could be flag as complete. Much appreciated!

          • Replies to Zen H>

            Comment by AdamH posted on

            Zen H - unfortunately it wasn’t in order when first considered and still isn’t. The caseworker will contact the solicitor to give them a chance to resolve so I’d hang on until they’ve received that request and then ask your solicitor to clarify/confirm things for you

          • Replies to AdamH>

            Comment by Zen H posted on

            Hi Adam, can you see if all things is in order to complete now? Thanks! DC575FE, 200402-000223.

          • Replies to Zen H>

            Comment by AdamH posted on

            Zen - what’s your conveyancer telling you?

  161. Comment by Sarah S posted on

    Hello, son is waiting on a error on his title plan to be changed to enable him to complete a sale. Any idea how long this should take?

    Thanks
    Sarah

    Reply
  162. Comment by Zen H posted on

    Hi Adam, can you see if all things is in order to complete now? Thanks! DC575FE, 200402-000223.

    The Land Registry requested an amended form from the solicitor to remove the Unilateral Notices on the parent titles, this was uploaded this morning and we are awaiting the completed registration.

    Reply
    • Replies to Zen H>

      Comment by AdamH posted on

      Zen - if they e corrected the mistake and it’s expedited then it will be considered again ASAP

      Reply
  163. Comment by Adam J H posted on

    Hello,
    I am buying a shared ownership new build. We are now only waiting for the housing association to receive the title deeds. They were submitted by the HA on 4th May as far as I'm aware. The reference numbers are YEA94720 and YEA89518. I am desperately waiting to be able to exchange so I was wondering how close they are to being processed so we can complete our transaction?
    Thank you.

    Reply
    • Replies to Adam J H>

      Comment by AdamH posted on

      Adam J H - due to current backlog and impact of Covid 19 they won’t be considered for several months. If there’s an urgency then please speak to your solicitor about requesting expedition
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#contents

      Reply
      • Replies to AdamH>

        Comment by Adam J H posted on

        Dear Adam,

        Thank you for your reply. The solicitor has informed me they have already requested it to be expedited at first registration. Can you confirm if this is the case at your end please, as if it is not expedited then I need to speak to the solicitor again to request this.

        Many thanks,
        Adam

        Reply
        • Replies to Adam J H>

          Comment by AdamH posted on

          Adam J H - due to the impact of Covid 19 and how we are having to work requests lodged with applications won’t be picked up and actioned. They need to request it as per the linked guidance
          They are not expedited

          Reply
          • Replies to AdamH>

            Comment by Adam J H posted on

            Thank you, I understand. Just one last thing, can you see for sure that there is no request for expediting already submitted for these (YEA94720 and YEA89518)?
            Once I know for sure that it has not already been requested, then I can let my solicitor know to request this for me as a matter of urgency.
            Many thanks.

          • Replies to Adam J H>

            Comment by AdamH posted on

            Adam J H - they have not been expedited. There is one channel open to request it. They need to use that channel

          • Replies to AdamH>

            Comment by Adam J H posted on

            Dear Adam,

            After speaking to you last week, I followed your advice and requested that the solicitor expedites this. I've had confirmation that the expedite was requested on Tuesday. Please can you check if YEA94720 and YEA89518 have indeed been expedited and if there is an estimate for the timescale of getting the completed deeds?

            Thanks you.

          • Replies to Adam J H>

            Comment by AdamH posted on

            Adam J H - they have been expedited so will now be considered ASAP. There are prior applications affecting the seller’s titles so they will have to be checked/cleared to enable your later applications to be processed.
            Your conveyancer can track their progress online using their secure portal

  164. Comment by Ann Marie Gruszkos posted on

    I have applied for a part transfer of land and have received confirmation of receipt and information that it will held up because of significant increases in volume of registrations. I tried to use the contact form to enquire on progress more specifically but have no 7 digit HMLR reference. Under 'our reference' in the letter it gives HD593091/TP/053 but the land is going from HD15580 to HD172872. Can you advise please?

    Reply
  165. Comment by Ann Maria gruszkos posted on

    That's very helpful on timescales. I am not a covenyencer nor solicitor so I believe I cannot use the expedition process. Am I correct?

    Reply
    • Replies to Ann Maria gruszkos>

      Comment by AdamH posted on

      Ann Maria - if you lodged it then you can still request expedition using the contact form referred to
      You’ll get an auto reply which you need to respond to and attach documentary evidence to confirm the urgency
      If there is no urgency and no documentary evidence your request will be refused

      Reply
  166. Comment by ZenH posted on

    Hi Adam, can you see if all things is in order to complete now? Thanks! DC575FE, 200402-000223. My solicitor mentioned LR is looking at it last week but I have not heard on completion yet.

    Reply
    • Replies to ZenH>

      Comment by AdamH posted on

      ZenH - we did look at it last week. Your solicitor replied and wider checks are being carried out. Your solicitor can view and check the current status using their secure portal/Application enquiry.
      Those wider checks cannot be expedited as they are reliant on recipients to respond. Please speak to your solicitor as to the reasons for such checks and how they may not be completed for a few weeks.
      I appreciate that this will not be the response you want to read but you will need to discuss what happens next with your conveyancer. We cannot manage those expectations via an online blog

      Reply
      • Replies to AdamH>

        Comment by ZenH posted on

        Dear Adam, I would like to follow up on case DC575FE, 200402-000223 again. Given that the notice expire today, my understanding is the land registration would be completed by end of today? The buyer is pushing to complete the purchase ASAP and this is our only pending. Can you kindly confirm that it could be completed by end of today? Would there be a time so I can inform the solicitor? Thanks

        Reply
        • Replies to ZenH>

          Comment by AdamH posted on

          ZenH - an application is not completed the same day as a notification period expires. It will be reconsidered ASAP after the date of expiry. So the best you can say is that you’d expect it to be reconsidered early next week and if all is in order completed

          Reply
          • Replies to AdamH>

            Comment by ZenH posted on

            Hi Adam, case DC575FE, 200402-000223, can kindly let me know if everything is in order now and able to complete?

          • Replies to ZenH>

            Comment by AdamH posted on

            ZenH - I can’t but I can confirm that as an expedited application it will be reconsidered again ASAP

  167. Comment by MF posted on

    Good morning,
    Can I Kindly get clarity on how to expedite an application? I have 2 applications pending (one an RX3) which have been holding the sale of my property for almost 3 months and I’m at risk of losing the buyer.
    Can you please advise what supporting evidence I can provide to help expedite this application? According to your website is an application is holding up a transaction it would qualify.
    Thank you in advance for your help.
    MC

    Reply
  168. Comment by Zayed posted on

    Hello, we are in the process of purchasing a property that is freehold but has not been registered, even though the freehold registration has been purchased twice previously. An application to register this was submitted on the 15th May 2020, our vendors solicitors have requested expedition on this twice but it has been declined both times. Please could you advise as to what the cause of rejection could be as the vendors solicitors have stated that they have submitted relevant evidence showing that this is holding up the chain and that we are due a child in 3 months and that we will have to find temporary accommodation which will add to our expense. Any advice provided would be much appreciated, thank you.

    Reply
    • Replies to Zayed>

      Comment by AdamH posted on

      Zayed - I’ve no idea as to what the reason(s) might be but if they’ve asked twice then the reason(s) will have been explained. So what reason(s) were given?

      Reply
      • Replies to AdamH>

        Comment by Zayed posted on

        Hello, the reason given according to our vendors solicitor was that the evidence provided was not sufficient the first time, the second request to expedite was made with the memo of sale and also supporting evidence of our chain being held up and it has been rejected again. The vendors solicitor has not given a reason for it being rejected the second time. Any guidance on this would be extremely useful, thank you

        Reply
        • Replies to Zayed>

          Comment by AdamH posted on

          Zayed - I can’t offer any other guidance as the request process and criteria are quite clear. What’s the title number and case reference please?

          Reply
          • Replies to AdamH>

            Comment by Zayed posted on

            I don't have access to a reference number but the property is 75 Greenway Road, Heald Green, SK83NU

          • Replies to Zayed>

            Comment by AdamH posted on

            Zayed - many thanks. Both requests were refused as they have not provided any documentary evidence to confirm that the property is sold and there is a confirmed buyer. The process requires them to provide such evidence and not simply to state ‘it’s urgent please hurry’.

  169. Comment by HASSAN RAHIM posted on

    Hi Adam, could you please tell me where my application is at?

    Enquiry reference: 200629-003252

    Reply
    • Replies to HASSAN RAHIM>

      Comment by AdamH posted on

      Hassan - that’s an enquiry reference requesting expedition. That was approved and replied to today so the actual application will be considered ASAP. Please rely on your conveyancer to keep you informed re it’s completion or any hold ups

      Reply
  170. Comment by SK posted on

    Hi
    Are you able to check on the status of a lease extension application (Ref: JA7B6AB) and advise on when it will be approved?
    My solicitor has expedited the application as I am in the process of going through a remortgage.
    Many thanks
    SK

    Reply
  171. Comment by DB posted on

    Hi Adam,
    We are buying a property but waiting for a transfer of part to go through. It has been expedited, but now it says survey requested; apparently this is a survey by OS surveyors. Do you know how long that takes and what stage of the process it is please?, i.e. how long left to completion normally. Thanks.

    Reply
    • Replies to DB>

      Comment by AdamH posted on

      DB - as you state the survey is done by OS so how soon is down to them. Under normal circumstances it’s done within 2 weeks of a request but as you’ll appreciate they too will have been delayed due to Covid 19 and it’s only in the last few weeks that they’ve begun site visits again.
      The survey result will then dictate what happens next so best to wait for that to happen. Your conveyancer should know once that stage has been passed and the next reached as appropriate

      Reply
  172. Comment by Emily Palmer posted on

    Hi Adam,
    Are you able to look against the below address to see where it is in the queue:

    Rose Hill Farm, Okewood Hill, Ockley RH5 5PT we, have been waiting a while and I believe it has been expedited?

    Many Thanks

    Reply
    • Replies to Emily Palmer>

      Comment by AdamH posted on

      Emily - not without the title number/case reference. The postal address doesn’t throw up any pending applications

      Reply
      • Replies to AdamH>

        Comment by Emily posted on

        Hi Adam, does this throw anything up?
        SY851205

        Reply
        • Replies to Emily>

          Comment by AdamH posted on

          Emily - that’s a first registration dating back to February 2018. I’d recommend speaking to the conveyancers involved to clarify/confirm matters for you

          Reply
          • Replies to AdamH>

            Comment by Emily Palmer posted on

            Hi Adam,

            This is still the application that we are trying to get through, I can't get hold of anyone via email or on the phone. The solicitors are saying that is has been expedited but I would like to chase this myself aswell.

          • Replies to Emily Palmer>

            Comment by AdamH posted on

            Emily - if it is that application then from its age and ongoing correspondence there is nothing to chase. There are clearly a number of ongoing issues around it involving a variety of ongoing correspondence between ourselves and a number of parties. The complexity is why I referred you back to your solicitor as we can’t try and unravel and explain matters for you via this blog or through our support phone number

  173. Comment by Lesley Carter posted on

    Please can you help me. I am a 75 year old pensioner home owner with my only income being state pension. In January 2020 I had a disaster at home with a burst water tank which my insurers did not cover. I applied for a small mortgage to enable me to cover my bills which was granted and I received the mortgage offer, I engaged solicitors when I found out that I needed to register my title deeds as the house was bought prior to 2002 law change before I could proceed. They assured me they were applying but we then had lockdown. I finally got an appointment with the solicitor 3 weeks ago and signed the registration application, I had obtained an offer extension period from my mortgage company. I am now in serious financial difficulties with outstanding bills but my solicitors have now said that land registry won’t expedite which they had requested
    even with these stated circumstances but have given no explanation as to why. I stand to loose my home and have balliffs call. The solicitor says that I will probably have to start again but this is impossible as there was only this mortgage company who would make an offer and they grow tired of waiting after 7 months, albeit lockdown affected. My family live abroad and I don’t know what to do. My property is 9 Victoria Road, Shifnal, Shropshire, TF11 8AF. I do not have an application Reference from the solicitors. Is there anything I or you can do to stop this awful nightmare situation and delay, my solicitors bill is already almost £1000 which without registration and the subsequent mortgage I also cannot pay. Thank you for your time, any help or suggestions/explanation would be so very much appreciated.

    Reply
    • Replies to Lesley Carter>

      Comment by AdamH posted on

      Lesley - I’m sorry to read of all the difficulties you are facing. The application was added to our systems on 25th June. Prov title SL266424 case ref NA410B8.
      The solicitor requested expedition but that was refused as they did not provide any documentary evidence to confirm your mortgage offer for example. We request evidence to confirm a linked transaction. In circumstances I have flagged your comments with colleagues to see if we can expedite it.
      I should stress that applications for first registration are impacted the most by Covid at this time but let’s see what the processing team can do

      Reply
      • Replies to AdamH>

        Comment by Lesley Carter posted on

        Good morning Adam, I can never thank you enough for your reply and for it being such a quick response. I was told by my solicitor that I could not and must not contact land registry myself and you had been closed anyway but I am so glad that I found your site and I’m so very impressed with your service. My husband (died 2010) and myself purchased our house 30 years ago and assumed that it would always be registered to us and I was devastated to find that I needed 1st registration before I could proceed with a mortgage offer that would enable me to pay for the substantial repairs carried out, 37 gallons of water through the ceilings on two floors does considerable damage! I do appreciate that Covid has caused major problems for everyone, personally over 75 lockdown/isolation was very difficult to cope with, also that I am certainly not the only person with problems but the fact that you have given me hope whereas my solicitors told me that it would be a minimum of 8+ months wait still before anything could be done and expedition was impossible left me in total despair as to how I could possibly cope. I am surprised that my solicitors did not, as they had advised me they had, give the mortgage information, I signed the offer, which they have along with all my deeds etc in their office at the end of February/beginning of March. Your advice and help has given me a reason and the strength to try to carry on so thank you many times over for your kind response, it is so very much appreciated and I’m very grateful for whatever and whenever anything can be done.

        Reply
        • Replies to Lesley Carter>

          Comment by AdamH posted on

          Lesley - we have started processing it today but we need more from the solicitor. We have contacted them but please don’t panic. If they need more from you then I am sure they will get in touch and manage your expectations.

          Reply
          • Replies to AdamH>

            Comment by Lesley Carter posted on

            Good afternoon Adam. Again I must thank you for your information letting me know the current position. I had not heard from my solicitors concerning an update so have contacted them today, they have now confirmed they that yes they had received your email and have assured me they have contacted you today, they have also confirmed they had been contacted by the mortgage lender, as had I, to say there is a deadline of 16th July. They have told me there is a problem with the copy of my deeds they had submitted, they were not clear enough and were not sufficient information for your needs, they have all my paperwork relating to the house from before and after purchase so should have anything else you require, also there is a problem with the registration plan concerning the garden. I have an appointment with them at 10am tomorrow to try to resolve this. I will keep you updated and am definitely trying not to panic but it is a little difficult. Again many thanks,

  174. Comment by SK posted on

    Hi
    Are you able to check on the status of a lease extension application (Ref: JA7B6AB)?
    My solicitor made a request to expedite it last week.
    Thanks

    Reply
  175. Comment by James posted on

    I am getting the run around from the solicitors can you confirm the current status of title number DN726944 please? This will be massively appreciated. TIA

    Reply
    • Replies to James>

      Comment by AdamH posted on

      James - still with us and awaiting the lodging solicitor’s response to our letter from June

      Reply
  176. Comment by Brad Bartlett posted on

    Hi, please can I have an update on Title Number EX809970. We completed in January and were told by the solicitor it could take 3 months but its been nearly 6 now.

    Reply
    • Replies to Brad Bartlett>

      Comment by AdamH posted on

      Brad - it’s still with us and waiting to be processed. At the time of lodgement (30 Jan) we already had a backlog of around 6/7 months. Covid 19 has impacted so there’s a much longer wait
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#contents
      There’s nothing to chase or worry about though as your purchase is protected all the time we have it. So please continue to bear with us.
      If an urgency arises, such as an onward sale, then your solicitor can apply for it to be expedited as per the linked guidance

      Reply
      • Replies to AdamH>

        Comment by Brad Bartlett posted on

        thank you for getting back to me so quickly.

        Reply
  177. Comment by MF posted on

    Hi, I’d like to follow-up on a pending request: reference number 200630000305.

    I was told this had been expedite and should have be addressed by today. When I called today for an update, I was told it’s still pending and can take some time to be picked up.

    This is the last step in completion of the sale and I was informed that my buyer’s mortgage offer is due to expire.

    Is there anyway to expedite any further?

    Thank you in advance for your help.
    Regards
    MF

    Reply
    • Replies to MF>

      Comment by AdamH posted on

      MF - the reference is an enquiry reference so if you rang our support team then you’ve got all the advice we can give and it will be responded to/actioned ASAP. If there’s an urgency then they’ll chase whoever is dealing with it

      Reply
  178. Comment by Nav posted on

    Hi
    One of your kind colleague expedite my case on 06th July which gave me hope. The mortgage offer expires 4th August and we can only complete on a Monday. We havent got alot of time and I am the one chasing. I have been going back and forth with all solicitors involved and really anxious thinking this might not happen.Can you let me know the status of title number WM804762/ LO64FLR?
    A response is greatly appreciated.

    Reply
    • Replies to Nav>

      Comment by AdamH posted on

      Nav - it’s still with us but is being processed. The application requires quite a significant and complex change to the title. As such it can take time due to the Covid impact but it is progressing

      Reply
  179. Comment by Nav posted on

    Hi Adam
    Many thanks for your quick response. Hoping it will get process in time. Keeping fingers and toes crossed.

    Thank you guys so much
    Nav.

    Reply
  180. Comment by Arthur posted on

    Dear Adam,
    I don't know who else to turn to, so I have decided to ask you.
    3 moths ago I purchased a property at auction.
    Having found a lender, I have proceeded to complete, as instructed by my solicitor, and I have transferred funds/deposit to their account on the completion day. A couple of hours later, I was informed about an issue of a pending application in the land registry and so the lender will not go ahead until this application has been processed.
    Being a first time buyer I do not understand the implications and causes of this, but shouldn't this have been uncovered during the searches, please?
    I am told the application was submitted prior to the auction day.
    I will very much appreciate your comment and advice.

    Kind regards

    Reply
    • Replies to Arthur>

      Comment by AdamH posted on

      Arthur - if there was a pending application and you submitted a search then it would/should have been revealed. If your lender won’t lend then you’ll have to wait for the pending application to complete but very much something to speak to your conveyancer about

      Reply
      • Replies to AdamH>

        Comment by Arthur posted on

        Thank you, Adam!
        This has been by far the fastest reply I have ever received across all GOV services!

        Reply
      • Replies to AdamH>

        Comment by Artur posted on

        Good morning, Adam,
        I have contacted the solicitor and I now have the ref number for the application. I can only imagine the backlog HM Land Registry must have, but, if it's not too much trouble, would you check if there are any outstanding documents needed for this application, please? Ref number X299PHR.
        Completion has been delayed by 3 weeks and I will very much appreciate your help.
        Kind regards

        Reply
        • Replies to Artur>

          Comment by AdamH posted on

          Artur - there was an extended delay as we needed more and it looks like that was provided late last week. It’s now completed though and the register updated

          Reply
          • Replies to AdamH>

            Comment by Arthur posted on

            Great news!
            Thank you very much, your help has been invaluable!

  181. Comment by Mandy posted on

    Hello, I have extended my lease and the solicitor who represent me have submit everything in the beginning of November 2019. Now 8 months passed and it is still haven't been processed. How long it going to take? My property is now sold and subject to contract. My solicitor have request a expedite 25 days ago and we still haven't receive a response. Can you let me know what else we can do? Many thanks.

    Reply
    • Replies to Mandy>

      Comment by AdamH posted on

      Mandy - they would need to request expedition as per our guidance.it reads like they may hav3 requested it through an unsupported channel
      https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

      Reply
      • Replies to AdamH>

        Comment by Mandy posted on

        Hi Adam, I don't know what you need so that you can check. I have the landlord title number : TGL242775 and tenant title number : TGL204071. Will you able to check the status for me please? Many thanks. Regards, Mandy

        Reply
        • Replies to Mandy>

          Comment by AdamH posted on

          Mandy - there’s a pending application received in November so it’s part of our backlog and waiting to be processed. That may not be for several weeks yet
          https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application

          Reply
          • Replies to AdamH>

            Comment by Mandy posted on

            Thanks Adam but I won't able to wait for a sereval weeks as we are hoping to exchange the contract in a few weeks time. My solicitor had informed me the expedition have been made and they are just waiting for the updated title. Do you mean there wasn't any expedition request on my application, can you confirm please so that I can go back to my solicitor. Many thanks. Kind regards, Mandy

          • Replies to Mandy>

            Comment by AdamH posted on

            Mandy - apologies if I wasn’t clear in my reply. If your application relates to #79 then it has not been expedited. Your solicitor can check and confirm that for themselves. The link I provided explains how expedition must be requested.

        • Replies to Mandy>

          Comment by Mandy Luk posted on

          Hi Adam, can you check the status of TGL242775 & TGL204071 again please? My solicitor confirmed that the expedition request have been submitted on 15/06/20 and it is now over a month and we still haven't received any update. Many thanks. Kind regards, Mandy

          Reply
          • Replies to Mandy Luk>

            Comment by AdamH posted on

            Mandy - it’s not been expedited yet so I assume they did not follow the linked guidance or did not provide documentary evidence of the urgency involved. If they did not used the supported channel mentioned then any request would not have been picked up. Suggest you ask them to check/confirm and request using the supported channel as appropriate. I will flag with colleagues for awareness

          • Replies to Mandy Luk>

            Comment by Mandy posted on

            Hi Adam, my solicitor just send me a screenshot showing that they have requested the expedition throught the correct channel with the correct documents attached and they have chased a few times but no response returned. Can you let know where else I can follow this up please as it is getting urgent. My buyer who just had a baby will end up homeless if we can't complete this sale on time. Many thanks. Regards, Mandy

          • Replies to Mandy>

            Comment by AdamH posted on

            Mandy - I’ve flagged with colleagues to mark it as urgent. The channel referred to in the link I provided explains that such requests should be made through their secure portal/Application enquiry. They have not done that and I suspect the screenshot you refer to refers to a different channel for example Reply to requisition?
            If they had used the supported channel and provided the documentary evidence then they should not have had to chase a few times. But if they did I assume they received auto replies directing them to use the supported channel I highlighted

  182. Comment by Jamie hicksford posted on

    Hi, my sister is buying me out of our later parents home and I’m being told there’s delays due to COVID, I’ve just been given notice to vacate a rental property and urgently need this to complete. Can someone let me know the rough time scale please property is 82 clay hill road, Ss165du
    Thanks in advance

    Reply
  183. Comment by Jamie hicksford posted on

    Thanks for the reply is that from start to finish or specifically this application?

    Reply
    • Replies to Jamie hicksford>

      Comment by AdamH posted on

      Jamie - 4/5 weeks wait time before it might be considered. If there’s an urgency then don’t wait and hope. Speak to the conveyancer about a request to expedite now

      Reply
      • Replies to AdamH>

        Comment by Jamie hicksford posted on

        I believe the conveyancer has filed for this to be expedited now, can you please advise if this is the case?

        Reply
        • Replies to Jamie hicksford>

          Comment by AdamH posted on

          Jamie - not as yet. If you haven’t then please refer them to our online guidance on how to make the request https://www.gov.uk/guidance/coronavirus-covid-19-impact-on-hm-land-registrys-services#expedite-an-application
          It’s important that they use the specified and supported channel to do this

          Reply
          • Replies to AdamH>

            Comment by Jamie hicksford posted on

            I’m at a complete loss as to what to do, it’s my sisters solicitor that is continuously delaying things and now clearly lying about submitted this! My family and I are potentially homeless in 7 weeks and completely powerless over the whole situation! Is there absolutely anything I can do my end to speed this up? Yeah clearly can’t rely on the conveyancer to do it

          • Replies to Jamie hicksford>

            Comment by AdamH posted on

            Jamie - I’ll flag it with colleagues to try and get it moving. I mus5 stress that our services are significantly disrupted by Covid 19 so we are very reliant on conveyancers to correctly flag urgent applications as they arise. We are trying to process hundreds of thousands of applications so no wing which ones, a very small number in comparison, which are urgent is crucial if we are to be efficient in providing any assistance.
            Hopefully the flag will help so at this stage, and to not add to your own stress levels, you may prefer not to raise it again with the solicitor until you next have to communicate.

          • Replies to AdamH>

            Comment by Jamie hicksford posted on

            Thank you, and thanks for the very prompt replies

          • Replies to AdamH>

            Comment by Jamie hicksford posted on

            Hi there. Sorry to message again, I have been told this has now been done via the correct portal, if possible can you please check for me if it has at least been submitted? Many thanks in advance

          • Replies to Jamie hicksford>

            Comment by AdamH posted on

            Jamie - you’ll recall I flagged it to be expedited yesterday. So it’s been processed but unfortunately it wasn’t in order so we had to contact the conveyancer for more details and to correct the paperwork submitted. They’ve replied today so it will go back to a caseworker to consider again. If they’ve now got everything we need then hopefully it will be completed ASAP.
            If you want to comment again Monday pm then I can check again (Y961PLR - our ref)

  184. Comment by Nav posted on

    Hi Adam
    Can I have an update on title number WM804762/ ref LO64FLR? Do you think the application can complete before Friday of this week? Asking this as we would have 2 weeks left on the mortgage offer and would have to apply for an extension on Friday.

    Reply
    • Replies to Nav>

      Comment by AdamH posted on

      Nav - the conveyancer has responded to our second enquiry so hopefully a resolution might be possible soon. Whilst your conveyancer should be able to update you on it being completed (or not if wider checks are needed) if you post again Wednesday morning we may have an update

      Reply
  185. Comment by Keith Smith posted on

    Hi

    Please can this application be expedited. It’s been open for some time and we are looking to complete ASAP.

    The original application was done months ago.

    Kind regards

    Y842CLR – Dealing

    H593RJR – Expedition approved

    Reply
    • Replies to Keith Smith>

      Comment by AdamH posted on

      Keith - I’ll flag it with colleagues to take a look. Looks like it was expedited but not in order. But that may have been put right now so waiting for wider checks to complete.

      Reply
  186. Comment by Lauren Hathaway-Howell posted on

    Hi
    Can someone please advise currently in the process of selling my leasehold property, however the freehold was sold and the registry has not been updated I believe the application was made on the 12th May (title number: EX766485). I need this to be updated before I can exchange, my mortgage offer is due to expire soon along with authority to exchange from help to buy. Is there anyway this can be expediated please?

    Reply
  187. Comment by Angela Armstrong posted on

    My solicitor applied for the transfer of 173 Tottington Road Bolton BL2 4DF into my name on 11.6.20.
    I have applied for equity release which I need urgently, however my application can't be progressed until the house is in my name.
    Can this be expedited please?

    Many thanks.

    Reply
  188. Comment by Karl Ramshaw posted on

    We're currently held-up mid-transaction on G661MLR is this an expedited application?
    Many thanks,

    Reply
    • Replies to Karl Ramshaw>

      Comment by AdamH posted on

      • Replies to AdamH>

        Comment by Karl Ramshaw posted on

        Many thanks for the prompt reply AdamH. Has a request been made to expedite the application? We will of course contact the conveyancer(s) involved.

        Reply
        • Replies to Karl Ramshaw>

          Comment by AdamH posted on

          Karl - it’s not been expedited so please refer the solicitor to our online guidance if a request is to be made

          Reply
          • Replies to AdamH>

            Comment by Karl Ramshaw posted on

            Really appreciate this AdamH. We've since directed the solicitor to the guidance and have a new application J640VLR - is this the expedited version? Thanks in advance. Karl

          • Replies to Karl Ramshaw>

            Comment by AdamH posted on

            Karl -they’ve lodged it as a second application but for the same thing as the one received on 3rd July. Unsure why but end result is the first application has been expedited so hopefully it should be considered shortly.

          • Replies to AdamH>

            Comment by Karl Ramshaw posted on

            Hello Adam,
            Thanks for you