Traditional legal formalities have presented difficult practical problems during the coronavirus crisis. We have been listening to our customers and working very hard to try to make things easier in these unprecedented times.
Over the last few weeks we have become more flexible in our decision-making and more responsive to our customers’ needs. The future looks bright but we and the property sector continue to face some real challenges.
The coronavirus pandemic has been a very challenging time for us and our customers but we are now in a much stronger position. We are taking the opportunity to look at the level of service we provide and ask our customers about their priorities and how they feel we should prioritise our work.
Since the coronavirus lockdown began we have made sure our Local Land Charges Register remains available to customers, with our technical team working remotely to support it. March saw our fourth highest volume of official local land charges searches sold to date.