Practice and Process archive
...an application support workshop Practice and Process March 2025 Practice guides 8, 16, 43 and 79, our new complaints process, new practice guide 83: alteration, new floor level field for...
...an application support workshop Practice and Process March 2025 Practice guides 8, 16, 43 and 79, our new complaints process, new practice guide 83: alteration, new floor level field for...
...to reflect the collaborative way many of our customers work, in November 2024 we launched a new feature which allow portal users to see requisitions responses and additional documentation which they...
ULKASTUDIO/Shutterstock.com From 1 October 2024 we will no longer accept conveyancer applications for first registration based entirely on certified copies of title deeds and documents. There will be no change...
...on feedback from customers, we continue to adapt our services to more closely meet their needs. Between April 2023 and April 2024, there were approximately 8,000 daily portal users, collectively...
...December 2024) per document by post. It also costs £7 at present (£11 from 9 December 2024) to obtain a copy of a document we have filed, such as a...
...flexible foundation for new services in the future. We’ve done this by using containerisation technology and container management platforms. The simplest way to describe this new technology is that the...
...Once the borrower has verified their identity, a code will be sent to their mobile phone. Entering this code will activate the electronic signing process. If there is more than...
...world, such as in Australia, Canada and parts of Europe. In New Zealand they were able to eliminate all but the most technical of requisitions, moving to instantaneous processing of...
After two years of work on our new digital mortgage service, we are getting close to the day when a customer completes the first fully digital mortgage deed. Using the...
...information. Last year (1 April 2023 to 31 March 2024), we sent 2,035 requisitions over discounts and incentives, 806 of these in the first three months of 2024 alone, so...