Making our services more efficient

...has caused backlogs for HM Land Registry during periods of economic growth, which we have managed entirely through recruitment. Automation will provide a more resilient service for our customers in...
...has caused backlogs for HM Land Registry during periods of economic growth, which we have managed entirely through recruitment. Automation will provide a more resilient service for our customers in...
...which the property is inherited A deed of gift Application forms sent to us when we registered the ownership, for example: application form FR1 application form AP1 form JO (if...
@hsleathphoto HM Land Registry is working with customers to help drive down the number of requests for information (requisitions) we send, which cause delays in the registration process and can...
...the webinars and our practice guides, which they regularly refer to for answers to queries before submitting applications. Gina’s suggestions for minimising avoidable requisitions: “Pay close attention to practice guides...
This year, we are launching Caseworkers’ Top 10 tips for tip-top applications - quick checks or changes you can make that could more than halve the number of requisitions you...
...register titles. This will result in fewer applications showing as ‘exceeded’ and reduce the need for customers to call for progress updates. An ECD is HM Land Registry’s current projection...
...charges, and all have knowledge of register creates - for example, leases - so they can deal with enquiries on those applications. Good all-round knowledge Customer Support representatives not only...
...positive step forward in building a collaborative working relationship, working together to best serve our customers. We aim to enhance the service with the new changes and be ready for...
I have worked for HM Land Registry for over 35 years now, starting work in one of our local offices before making the jump to Computer Services (now part of...
...and secure means of conveying property. We will be hosting a series of virtual events at the end of the month to discuss how best to move forward with conveyancers...