What do we do with customer feedback?
Our customers’ voices are central to the planning of services and products as well as measuring our performance. Find out how we gather feedback and how it influences our decision-making.
Our customers’ voices are central to the planning of services and products as well as measuring our performance. Find out how we gather feedback and how it influences our decision-making.
We are exploring reintroducing calls to resolve requisitions.
Soon you will be able to check in on your colleagues’ applications via the HM Land Registry portal.
Applications for registration services submitted on or after Monday 31 January will be charged under the new 2021 Fee Order. Are you ready?
Form RXC makes the process of complying with the terms of a restriction easier for everyone involved. We’re very pleased it’s proved popular with many of our customers. We have been working with them to improve the form so even more customers will adopt it and embed it in their systems.
Electronic signatures have a major role to play in the future of land registration. We're working to ensure everyone can trust the security and usability of their signature, regardless of which platform they wish to use for signing.
We know that delays cause frustrations for everyone. In order to speed up the time to process applications and reduce delays, we’ve collated some top tips for our customers.
We have devised the new form RXC to use when a consent or a certificate is needed to comply with a restriction in the register. Use of the form is optional but has the advantage of ensuring consents and certificates are correct first time.
Our new digital identity standard provides clarity for technology developers to develop new tools for conveyancers, bringing increased security and convenience.
Requisitions have a clear impact on our services so we have a number of projects to help reduce the burden.