Blog HM Land Registry

Organisations:: HM Land Registry

Andrew Robertson, Head of Customer Policy and Service Improvement

Head of Customer Policy

What’s in a name?

Andrew Robertson, Head of Customer Policy and Service Improvement, 14 April 2022 - Law and practice

Every year, we send more than 200,000 requests for information (requisitions) in relation to variations in names in applications, such as the spelling or order of names. We look at how to avoid these time-consuming requisitions, and what to do if you spot a name variation.

Where is my HM Land Registry application?

Andrew Robertson, Head of Customer Policy and Service Improvement, 19 February 2021 - Buying and selling property

We’ve made it easier to see the status of your application and ask for urgent applications to be fast tracked.

Opening our conveyancer data

Andrew Robertson, Head of Customer Policy and Service Improvement, 28 December 2017 - Buying and selling property, Data

Our Head of Customer Policy, Andrew Robertson, sets out how and why we are looking at opening up our conveyancer data.

Conveyancing: solicitor or DIY?

Andrew Robertson, Head of Customer Policy and Service Improvement, 24 February 2014 - Buying and selling property

There is a lot more to the conveyancing process than just completing and sending us HM Land Registry forms.