...family; when the chips are down, we work together to solve problems. Outside of that we work together to deliver better services to our customers whether internal or external –...
...policy on addresses for service. What is happening? We use addresses for service to contact applicants and to get in touch with property owners when we need to. Apart from...
...dropped from 35% in November to 5% in December! It’s nice to see ideas put into motion very quickly online and seeing these ideas having an immediate impact on improving...
...delivery, we are working to overcome them through our digital transformation and investment in recruitment. In 2019/20 we recruited more than 500 caseworking colleagues and delivered individual technical training to...
Flexible hours, regular check-ins from colleagues and her manager, kind personal messages, engaging content in newsletters and team meetings have made Aishah Din feel supported and included during the Muslim...
...am my dad’s second carer and it is very hard. He, my mum and sister live in Mantua in Italy and we are lucky enough to afford a live-in carer...
...to the message boards providing access to opportunities for training and development. While the group is relatively small in number, it is big in motivation, holding coffee mornings and social...
...to invite input on the priority features for a new Developer Hub for customers – the aim of which is to make it easy to integrate with our APIs. Customers...
...with access to the property or some other trusted person. To sell or mortgage the property, the fraudster has to obtain a certificate from a conveyancer in order to comply...
...me all the support and equipment I need to make my working life easier, including a single ear headset so it doesn’t interfere with my hearing aid. I have a...