Avoiding the simple errors that cause delays

We’re seeing too many avoidable errors on applications, causing a bottleneck that is leading to weeks of delays on applications. Help us overcome this.
We’re seeing too many avoidable errors on applications, causing a bottleneck that is leading to weeks of delays on applications. Help us overcome this.
We have created an at-a-glance guide for conveyancers to help with lease extension applications where the existing lease is being surrendered and a new lease granted.
Our initial guidance on how to comply with the Economic Crime (Transparency & Enforcement) Act 2022 provisions relating to properties.
Six months ago, we told customers we had a year to switch to digital applications. Now at the midway point, we reflect on how far we’ve come in building out our digital application platforms and how customers are responding to the challenge of switching to digital.
We've changed the name of our View My Applications service to View Applications as customers can now search for their colleagues' applications as well as their own.
Under the Economic Crime (Transparency and Enforcement) Act, a new Register of Overseas Entities will be created and held by Companies House. Find out how the Act is progressing, and what will happen next.
Every year, we send more than 200,000 requests for information (requisitions) in relation to variations in names in applications, such as the spelling or order of names. We look at how to avoid these time-consuming requisitions, and what to do if you spot a name variation.
We are excited to launch a new dedicated practice guide to signing deeds and documents electronically. We hope it will give clarity where required and encourage users who are new to electronic signatures.
Our customers’ voices are central to the planning of services and products as well as measuring our performance. Find out how we gather feedback and how it influences our decision-making.
We are exploring reintroducing calls to resolve requisitions.