An update on the speed of our service and measures we’re taking to continue to improve.
Law and practice
Witnessed electronic signatures are already being used by customers and look to be a credible long-term option. Find out more about the process and what happens next.
We have issued new guidance on accepting electronic signatures. During the consultation on this guidance, a few key questions were raised.
We will soon start accepting electronic signatures. Find out which form of electronic signatures we are looking at, how these may be used and how you can tell us what you think.
Traditional legal formalities have presented difficult practical problems during the coronavirus crisis. We have been listening to our customers and working very hard to try to make things easier in these unprecedented times.
Over the last few weeks we have become more flexible in our decision-making and more responsive to our customers’ needs. The future looks bright but we and the property sector continue to face some real challenges.
The coronavirus pandemic has been a very challenging time for us and our customers but we are now in a much stronger position. We are taking the opportunity to look at the level of service we provide and ask our customers about their priorities and how they feel we should prioritise our work.
Cryptographic and biometric identity checks may be the solution for conveyancers when verifying an applicant’s identity, according to the Law Society, the Council for Licensed Conveyancers, the Chartered Institute for Legal Executives and HM Land Registry.
Property fraudsters will try to take advantage of the coronavirus pandemic. Here's our advice on how you can protect yourself.
Ensuring that property transactions can continue during the coronavirus (COVID-19) lockdown has been our priority, but it hasn’t been easy.