Building the service you need
Building the service you need
We’ve made real headway on improving our speed of registration but it remains our number one priority.
We’re Customer Support, but who are we?
Posted by:
Alex Cook, Customer Support Centre Change Delivery Manager, Posted on:
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Categories:
Buying and selling property, Working at HM Land Registry
Skilful, knowledgeable and here to help: a look at our Customer Support Centre.
Containerisation in the public sector – a new platform to improve our services
Head of IT Operations Practice Rachel Jones discusses how HM Land Registry has become one of the first organisations to adopt containerisation technology.
Coloboma and me – managing a rare genetic condition in the workplace
Posted by:
Heather Stringer, Registration Officer, Posted on:
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Categories:
Working at HM Land Registry
This Jeans for Genes week, Registration Officer Heather Stringer shares her story on living and working with coloboma, a rare genetic condition.
Automation in land registration
Posted by:
Mike Harlow, Deputy Chief Executive and Director of Customer and Strategy, Posted on:
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Categories:
Buying and selling property, Digital services
HM Land Registry is exploring the next steps in introducing greater levels of automation.
What’s happening with electronic signatures in the property market?
Posted by:
Michael Abraham, Product Owner, Posted on:
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Categories:
Buying and selling property, Digital services, Law and practice
Electronic signatures have a major role to play in the future of land registration. We're working to ensure everyone can trust the security and usability of their signature, regardless of which platform they wish to use for signing.
Making our webinars accessible by default
Our Customer Training Team is making HM Land Registry webinars accessible and open to all.
Customers join new Business Gateway Community to have their say on development
Our product developers are working with our Business Gateway Community members to make the registration process as fast and easy as possible.
Time-saving tips to speed up your applications
We know that delays cause frustrations for everyone. In order to speed up the time to process applications and reduce delays, we’ve collated some top tips for our customers.
In-form-ed consent
We have devised the new form RXC to use when a consent or a certificate is needed to comply with a restriction in the register. Use of the form is optional but has the advantage of ensuring consents and certificates are correct first time.
Complex and challenging: why land registration takes time to master
Posted by:
Frank Gough, Deputy Director – Operations Strategy and Planning, Posted on:
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Categories:
Working at HM Land Registry
Our caseworkers need to learn and keep pace with changes in the law, practice and systems – there are no shortcuts to building land registration expertise.