...towards the use of digital data over paper or electronic information. Today customers can apply to make simple updates to the register in an entirely digital way and we have...
...presented in an easy to understand format. We have built ‘Find Property Information’ based on user feedback to make it easier to use and understand. We’re keen for this information...
...we encounter additional issues within our application preparation, we will be more likely to assess these costs accurately so that when it comes to billing, it is useful for both...
...is Application Enquiry? Application Enquiry has been giving land and property professionals accurate information about pending registration applications since March 2016. To use it, you’ll need to be signed up...
Photo by Ketut Subiyanto from Pexels In summer 2020 we published our groundbreaking electronic signature practice. This offered a convenient and secure alternative to wet-ink signatures for deeds and documents...
...they are not available to conveyancers as yet. We want to do what we can to support the sector to see the development of easy-to-use, modestly-priced, remote and digitally secure...
...new caseworkers and launched our own Land Registration Academy to train them. It has taken time to feel the impact, but as new staff finish their training and gain further...
...better understand the changing landscape we’re working within. We plan to use that map to show the key pain points and areas of opportunity. It's also been a useful tool...
...you! If you are a DRS user you may have been invited to participate in user research to help improve the service. We would like to say a heartfelt thank...
...and as part of that work has created a set of digital service mockups as a tool for doing user research. We have shown the mockups to users to see...