We’re Customer Support, but who are we?
...are also fully conversant with the various systems we use, from casework tools to portal services, including recent additions such as View My Applications and Estimated Completion Dates. On top...
...are also fully conversant with the various systems we use, from casework tools to portal services, including recent additions such as View My Applications and Estimated Completion Dates. On top...
...teams have a licence to innovate and improve how these outcomes are achieved. We have incentivised punctual delivery and quality standards through a work allocation model, based on “the better...
...wide-ranging and determined effort to drive down the number of requests for information (requisitions) we have to send, which cause delays in the registration process and mean extra work for...
...for us to be able to fully automate our work we will need to make some changes to the way that our customers submit applications. To explain this, we can...
...ensuring your views are not only heard and discussed, but also feed into business and action planning. Your customer voice is central to our work. Our current top priorities, based...
...of the complex legal points. Finding the right answers and making the decision on how to proceed can be difficult, however, I’m fortunate to work with colleagues who are extremely...
...50, 63, 64 and 78, adding a Form A restriction by default, restrictions, discharges and training updates Sign up to Practice and Process to receive the latest issue to your...
...they apply using form CCD to cancel the caution and allow us to serve notice on the cautioner? would they need to send us information to show why the Church...
...the new wording above if still required. We will no longer use the wording ‘a former proprietor’. What has not changed We will continue to make no reference to personal...
...and Digital Registration Service users, who continue to provide us with valuable insights and real life scenarios of how they use the service and where further enhancements could be considered...