Improving today, building for tomorrow
Following the publication of the annual report, HM Land Registry provides an update on work to improve processing times and build sustainable services for the future.
‘Happy lenders, happy clients’: harnessing third-party support
Posted by:
Michelle Crouch, Customer Engagement and Development, Customer and Strategy Group, Posted on:
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Categories:
Law and practice
Seven-minute applications – how Simply Conveyancing sped up their applications by two-thirds, improved quality and reduced requisitions.
Streamlining official searches for software connected to HM Land Registry
Posted by:
James Rippin, Technical Integration Support Manager, Posted on:
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Categories:
Digital services
Our application programming interfaces, known as Business Gateway, are a key part of our plans to invest in transforming digital services. Find out about the enhancements we've made to help reduce errors, increase accuracy and save time.
‘Front-loaded’ support for complex applications
Our new hub brings five key specialist support services together in one place on GOV.UK and on the portal, including Ask for Guidance.
Benefits of a collaborative approach
Blake Morgan LLP has one of the lowest avoidable requisition rates in the sector. Find out how we work together to ensure its often highly complex cases are processed as smoothly and easily as possible.
Tried and tested tips for reducing requisitions
Enact Conveyancing has worked closely with HM Land Registry to reduce its requisition rate by more than a third. Enact’s Remortgage Support Manager, Alan Connor-Clark, talks about the new approach and process changes which are helping them get it ‘right the first time'.
Avoiding the simple errors that cause delays
Posted by:
Mike Harlow, Deputy Chief Executive and Director of Customer and Strategy, Posted on:
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Categories:
Law and practice
We’re seeing too many avoidable errors on applications, causing a bottleneck that is leading to weeks of delays on applications. Help us overcome this.
Using legal software to submit digital applications
HM Land Registry’s work to become digital by default is not just about our services on the portal. Here we cover how legal software can help you submit digital applications.
What kind of joint ownership do I have?
Posted by:
Tracy Huitson, Change Manager, Customer Support Centre, Posted on:
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Categories:
Buying and selling property
People often call us to ask about joint ownership and whether they own their property as a ‘joint tenant’ or ‘tenant in common’. Here's how you can try to find out.
Digital applications – 6 months to go
Posted by:
Eddie Davies, Deputy Director – Digital Services (Head of Product), Posted on:
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Categories:
Digital services, Law and practice
Six months ago, we told customers we had a year to switch to digital applications. Now at the midway point, we reflect on how far we’ve come in building out our digital application platforms and how customers are responding to the challenge of switching to digital.