Enact Conveyancing has worked closely with HM Land Registry to reduce its requisition rate by more than a third. Enact’s Remortgage Support Manager, Alan Connor-Clark, talks about the new approach and process changes which are helping them get it ‘right the first time'.
We’re seeing too many avoidable errors on applications, causing a bottleneck that is leading to weeks of delays on applications. Help us overcome this.
We have created an at-a-glance guide for conveyancers to help with lease extension applications where the existing lease is being surrendered and a new lease granted.
Every year, we send more than 200,000 requests for information (requisitions) in relation to variations in names in applications, such as the spelling or order of names. We look at how to avoid these time-consuming requisitions, and what to do if you spot a name variation.
Our customers’ voices are central to the planning of services and products as well as measuring our performance. Find out how we gather feedback and how it influences our decision-making.
Form RXC makes the process of complying with the terms of a restriction easier for everyone involved. We’re very pleased it’s proved popular with many of our customers. We have been working with them to improve the form so even more customers will adopt it and embed it in their systems.
We know that delays cause frustrations for everyone. In order to speed up the time to process applications and reduce delays, we’ve collated some top tips for our customers.
We have devised the new form RXC to use when a consent or a certificate is needed to comply with a restriction in the register. Use of the form is optional but has the advantage of ensuring consents and certificates are correct first time.
Find out how we’re making it easier to remortgage online, as well as making history with our Sign your mortgage deed service.
Requisitions have a clear impact on our services so we have a number of projects to help reduce the burden.