Requisitions have a clear impact on our services so we have a number of projects to help reduce the burden.
We are seeking feedback on our draft standard for digital identity checking, designed to support the development of new and accessible services for conveyancers.
An update on the speed of our service and measures we’re taking to continue to improve.
Over the last few weeks we have become more flexible in our decision-making and more responsive to our customers’ needs. The future looks bright but we and the property sector continue to face some real challenges.
The coronavirus pandemic has been a very challenging time for us and our customers but we are now in a much stronger position. We are taking the opportunity to look at the level of service we provide and ask our customers about their priorities and how they feel we should prioritise our work.
Our Workflow system helps manage the 20,000 applications we receive each day. Charlotte Fretwell explains its transformational impact, now recognised by an award from our IT industry peers.
It’s been another important year for HM Land Registry and we're glad to see that so many of you are following our work on our blog. As the year comes to a close we look back on the most-read posts of 2018.
Chris Pope, our Chief Operations Officer, explains our new customer charter and how we're improving the way we work with our customers.
Antoinette Jeremiah explains the new Welsh Land Transaction Tax and how it has been enabled by cross-government working.
Our Head of Customer Policy, Andrew Robertson, sets out how and why we are looking at opening up our conveyancer data.