Chris Pope, our Chief Operations Officer, explains our new customer charter and how we're improving the way we work with our customers.
Antoinette Jeremiah explains the new Welsh Land Transaction Tax and how it has been enabled by cross-government working.
Our Head of Customer Policy, Andrew Robertson, sets out how and why we are looking at opening up our conveyancer data.
Chief Executive and Chief Land Registrar, Graham Farrant, explains how our new Business Strategy sets the direction we will take over the next five years to become the world’s leading land registry for speed, simplicity and an open approach to data.
We have been working to ensure the security of our digital mortgage service by enabling the use of GOV.UK Verify, the government identity assurance service.
Three quarters (76%) of the customers who use our free online service, Application Enquiry, agree that it reduces the time they need to speak to us.
Clarification of our new practice for certified copies and its requirements, to make sure your first registrations are processed smoothly.
Zara Banday, Partner in the Residential Property Department at Slater Heelis, talks about the conveyancing process and how to get the most for your money.
There is a lot more to the conveyancing process than just completing and sending us HM Land Registry forms.