Chris Pope reflects on 2018/19 and talks about how we're improving the processing of your applications, what we're doing to make it easier to work with us and how we're working to reduce requests for information (requisitions).
Chris Pope, Chief Operations Officer
Chief Operations Officer
Our Chief Operations Officer, Chris Pope, explains how we're improving our services to become easier to do business with, while providing quick, accurate and consistent delivery.
We hear you when you say you want quick, accurate and consistent support from us, so we are modernising and reshaping HM Land Registry to ensure we can provide the level of service you expect and deserve.
Chris Pope, our Chief Operations Officer, explains our new customer charter and how we're improving the way we work with our customers.