HM Land Registry has hit a major milestone following the publication of our 2022+ Strategy: we are now digital by default. Digital applications are something we’ve been talking about for a while and today our digital and automation ambitions became more of a reality.
We're launching the first phase of our portal redesign on the day we go digital by default: 30 November. This is the day the Digital Registration Service becomes the default application submission service on the portal and the redesign is a key component in making it easier to submit digital applications.
We've changed the name of our View My Applications service to View Applications as customers can now search for their colleagues' applications as well as their own.
The HM Land Registry portal has played a crucial role in ensuring we continue to process as many applications as possible during the coronavirus pandemic. We’ve been working on a few enhancements to this vital service to make it even simpler to use.
The first two tips that will help our business customers get the most from Application Enquiry.
Three quarters (76%) of the customers who use our free online service, Application Enquiry, agree that it reduces the time they need to speak to us.
Our Digital Services Manager looks back at 2016 and shares a few of the highlights that were made in developing our digital services.
Here are some of the most frequently encountered issues we have with lease extensions which cause us to raise requisitions, with tips on how to avoid them.