HM Land Registry has hit a major milestone following the publication of our 2022+ Strategy: we are now digital by default. Digital applications are something we’ve been talking about for a while and today our digital and automation ambitions became more of a reality.
Six months ago, we told customers we had a year to switch to digital applications. Now at the midway point, we reflect on how far we’ve come in building out our digital application platforms and how customers are responding to the challenge of switching to digital.
From November this year, ALL portal AP1 applications are to be submitted using the Digital Registration Service.
Our latest move away from paper-based processes means that from November 2022 we will no longer accept scanned or PDF copies of AP1s for changes to existing titles via the HM Land Registry portal.
The pace of digital change is accelerating. At HM Land Registry we are investing in more digital, intuitive services that help our customers to complete and submit applications that are right the first time.
Requisitions have a clear impact on our services so we have a number of projects to help reduce the burden.