Designing digital services: as easy as 1, 2, 3
...hard work to get the service into use and I am very proud of the achievement. We’ve been working in a private beta environment with Coventry Building Society and Enact...
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Discovering what’s possible with Digital Street
...constraints and current ways of thinking about the home buying process as it stands today. We wanted to explore how we could use technology to revolutionise land registration and conveyancing....
I’m a Software Developer, doing IT my way
...study games computing, and then I was going to make the next Tomb Raider. Everything was mapped out. The reality, though, is that everyone has to earn money, especially if...
Legal challenges in challenging times
Posted by:
Robin Malpas, Deputy Director, Central Legal Services, Posted on:
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Categories:
Buying and selling property, Law and practice
...new, with lots of momentum and adrenaline to tackle the many immediate challenges, we now seem to have settled into more steady daily routines at home. Working from home presents...
Digital applications will be game-changing – for you and us
Posted by:
Simon Hayes, Chief Executive and Chief Land Registrar, Posted on:
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Categories:
Buying and selling property, Digital services
...committed to working with you to resolve any issues ahead of November next year. We are keen to get your feedback on this change and understand how you plan to...
Rising to the challenge
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property, Law and practice
...needed to develop new processes to securely support remote casework and we needed to do it quickly. However, above all else, it is essential the integrity of the register is...
Benefits of a collaborative approach
...collaboration are essential. The collaborative approach – working together with us to identify trends and suggest how to improve application quality – on top of Blake Morgan’s drive for continuous...
What do we do with customer feedback?
Posted by:
Richard Turner, Customer Insight and Experience Manager, Posted on:
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Categories:
Law and practice
...we received, we amended the form (link to podcast) to make it more user-friendly. We have extended the time that customers have to reply to requisitions in response to feedback....
GOV.UK – what we’re working on: September 2017
...or when a property owner dies (form DJP). One of the actions I took from #GovBlogCamp is to think more about how to use the OASIS model (PDF), a guide...
A taste of my culture and heritage
...Month as an opportunity to bring that life mantra to work. I rose to the occasion, as it were, and made some African food for the office. The reception to...