...February 2026 Practice guide 26, New Year land registration quiz answers, Ask Adam, upcoming workshops, new training newsletter Right First Time. Practice and Process January 2026 Practice guides 1 and...
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Photo by Scott Graham on Unsplash Being a user researcher requires a broad set of skills, with the level of expertise varying depending on each role. User researchers plan, design...
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...their jobs – by automating simpler routine tasks, and eventually replacing existing casework systems with new ones that better meet user needs (in this case, users are caseworkers); build a...
After two years of work on our new digital mortgage service, we are getting close to the day when a customer completes the first fully digital mortgage deed. Using the...
...flexible foundation for new services in the future. We’ve done this by using containerisation technology and container management platforms. The simplest way to describe this new technology is that the...
...use DRS to submit to us. None of these changes could have happened without the involvement of conveyancers, legal professionals and other DRS users. User research – a heartfelt thank...
...Once the borrower has verified their identity, a code will be sent to their mobile phone. Entering this code will activate the electronic signing process. If there is more than...
...what we meant by ‘signing digitally’. To sign the deed, our users just needed to enter a code which we’d sent to their mobile phones, and press a button to...