Getting the most from Application Enquiry part 1

Yesterday, I told you that land and property professionals have been using Application Enquiry to reduce the time and cost of their conveyancing.

This week, we offer five tips that will help professionals get the most from the service. The advice in this blog builds on the step by step instructions in our Application Enquiry user guide and adds some context.

Please note that where we refer to ‘you’, we are assuming you are a land or property professional with access to the HM Land Registry portal, our online transactional channel. We are also assuming you have some knowledge and experience of using the service.

Tip 1: Search by ‘HM Land Registry Reference’ to save time and see specific information

You can use your HM Land Registry Reference (we usually supply this when you send us your application) to search for your applications.

In some situations, this can help you find what you are looking for quicker than if you search by title number. Why? Because the HM Land Registry Reference is unique to each individual application, whereas a title number could have several applications against it.

When you search by HM Land Registry Reference, you are taken directly to the 'application details’ screen, so you won’t have to scroll through the list of pending applications against a title to find the one you are looking for.

The application details screen shows you whether we have completed or cancelled the application (if you search within 30 calendar days of the date you applied), and where we have sent any documentation.

We cannot display this information when you search by title number!

Searching by HM Land Registry Reference is especially useful if you are trying to find out about a new title application and you don’t have a title number yet. When you reach the application’s details screen, you will see its title number if we have allocated one. You can then click on this to go to the list of other pending applications against that title.

Tip 2: Save application details for later

You can create a permanent record of an application’s details with the ‘Save as PDF’ function.

It’s quicker and simpler than taking a screenshot or contacting us for confirmation and comes with the following advantages. It’s:

  • HM Land Registry branded, which could come in handy if you need to send a client (or other interested party, like a lender) formal proof of status
  • date and time stamped
  • smart – the PDF will only contain the important on-screen information while superfluous items are excluded
  • easy to save the PDF to a folder or location of your choice.

More tips coming tomorrow!

I hope you have found these useful, and we’ll be back tomorrow with three more tips. Subscribe to our blog posts to make sure you don’t miss them.

See you tomorrow.

Share this page


  1. Comment by Vaughan Pursall posted on

    Re: Riley View, The Green, Curbar, S32 3YH
    I would be pleased if you could assist me, as I’m finding it difficult to get up to date information elsewhere.
    We are waiting for this property to be registered in order to exchange contracts and complete the sale. Our solicitor said that she would expedite the application back in early May, but we have heard nothing from her and she seems to be absent from work. We hope that our buyers will be patient, but they won’t wait forever.
    Please could you confirm that an application to expedite has been received, and if possible how long we might be waiting.

  2. Comment by Vaughan posted on

    Hello Adam. The title number is DY533730. I’ve contacted our solicitor’s office and been told that the documents were sent off at the beginning of May, as we were advised, but the application has been cancelled as it was not made clear whether the property should be registered in the executor’s name or an ‘assent’, whatever that is. We’ve been told that they only received this notification on Friday, so is that correct? Also, why should this mistake have happened? Is it a common error?
    Hopefully everything will be sent off again today, including a request to expedite. We have not been informed by the conveyancer as to what is happening, and we only seem to find out anything when we contact them, so extremely fed up and not sure how they justify their exorbitant fees.
    We may be back in touch soon, as I doubt if the solicitor will be very informative. Thanks for your help.

    • Replies to Vaughan>

      Comment by AdamH posted on

      Vaughan - that is correct in that the application was cancelled on 13th June. Any application must make it clear who is to be registered as the owner and supply the necessary evidence to support their registration. I assume in the scenario you describe that the owner had died and it was unclear whether the property was to be registered in the executor(s) name(s) in their role(s) as personal representative(s) or in the name of any beneficiary for example. An assent is where the executor transfers ownership to the beneficiary
      They will need to resubmit the application and a request/supporting evidence for expedition. The clock restarts in effect. If we can then accept it the request to expedite would be considered within a few days with the actual application then being considered within 2 weeks of expedition.
      As such if you do contact us again please ensure you have the new title number and have allowed sufficient time to have elapsed to make the enquiry worthwhile. If you ask too soon then all we can confirm is receipt.

  3. Comment by Vaughan posted on

    Thanks Adam, that’s helpful. I’m assuming that if everything is re-sent today, with any luck we should have a result in about three weeks or so. There is a further complication in that my brother Gregary, the joint executor and beneficiary, is in a hospice and may possibly die in a matter of weeks; this was one of the reasons we were hoping to have a speedy process. If my brother dies whilst you are processing the application will this cause much delay? Thanks again for your help.

    • Replies to Vaughan>

      Comment by AdamH posted on

      Vaughan - understood and I am sorry to read of the wider personal issues involved. The solicitor has been in touch again today so hopefully things are now moving as you had hoped they were. The application is already expedited so will be dealt with asap

  4. Comment by Vaughan Pursall posted on

    That’s great Adam.
    Thanks again for all your help.


Leave a comment

We only ask for your email address so we know you're a real person

By submitting a comment you understand it may be published on this public website. Please read our privacy notice to see how the GOV.UK blogging platform handles your information.