Making our digital channels easier to use and enabling the transfer of digital data across organisational boundaries will reduce requisitions, progress calls and speed up completion of cases.
We’ve made it easier to see the status of your application and ask for urgent applications to be fast tracked.
This month, it's all about helping people online and being three years on GOV.UK
The first two tips that will help our business customers get the most from Application Enquiry.
Three quarters (76%) of the customers who use our free online service, Application Enquiry, agree that it reduces the time they need to speak to us.
Our lead content designer for GOV.UK talks about an improvement suggested by a colleague, that helps customers fill in forms correctly.