Perplexed by practice guides? Listen up
...ID requirements, with reference to the relevant practice guides. It’s a fascinating insight, not only into HM Land Registry’s practices, but also the considerations that lie behind new points of...
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The HM Land Registry portal redesign
Posted by:
Eddie Davies, Deputy Director – Digital Services (Head of Product), Posted on:
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Categories:
Digital services
Since it was launched in 2009, our customer portal has become the front door into HM Land Registry for the majority of our customers. While new features and services had...
Making our services more efficient
Posted by:
Angie Clarkson, Deputy Director - Registration Services, Posted on:
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Categories:
Digital services
...volatile with demand rising and falling sharply. While the last few years has seen sharp changes in economic fortunes, the fluctuations in the property market is nothing new. Historically this...
Where is my HM Land Registry application?
Posted by:
Andrew Robertson, Head of Customer Policy and Service Improvement, Posted on:
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Categories:
Buying and selling property
...with new owners and details such as mortgages or other interests. Often conveyancers don’t submit the application until a few weeks after the date of completion. It is not unusual...
Out in HM Land Registry
Posted by:
Oliver Ducker, Registration Officer, Posted on:
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Categories:
Working at HM Land Registry
...so sure I could be when I first started working here. Not for any particular reason, but it’s a new environment, a new set of people, y’know? You just can’t...
Enhancing our registers
...designing a wider range of services which need to access our registers quickly. Our customers – both traditional customers such as conveyancers and newer data customers such as technology firms...
The jobs which helped me get here
Posted by:
Rachel Jones, Head of IT Operations Practice, Posted on:
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Categories:
Working at HM Land Registry
...a new IT Operations function specialising in working with developers to build new digital services. This was daunting but exciting, so I agreed to take this on. This demanding role...
How are we reducing the number of requisitions we send?
Posted by:
Ilia Bowles, Head of Directorate Planning, HM Land Registry Service Delivery, Posted on:
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Categories:
Law and practice
...increasing demand alongside developing quicker, more digital services. We have unpicked our own training and internal guidance to help new caseworkers apply it effectively, reducing their need to send requisitions,...
From customer complaints to complex computers: starting a new chapter as an IT apprentice
...background in hospitality and retail management, but I’ve immersed myself in my new working environment and it’s been great to test my brain again. In my first few months, I...
A guide to cost-effective conveyancing
...the long run, you should carefully consider the type of survey you decide to undertake. When purchasing a new home, you may be offered a mortgage by your bank before...