Putting users first
In November we published our Business Strategy. It laid out our goals and objectives from now until 2022. Over the last few months, we've been busy setting up a new...
In November we published our Business Strategy. It laid out our goals and objectives from now until 2022. Over the last few months, we've been busy setting up a new...
...this year we introduced the ability for customers to see their draft applications from the new Digital Registration Service (DRS) alongside their other portal applications. Customers simply filter for ‘saved’...
...key part of our ambition to position HM Land Registry at the forefront of global land registration innovation. As we learn, we want to pass insights and recommendations to our...
...Registry provides advice on how people in England and Wales can protect their property from fraud. Since 2009 we have prevented 279 fraudulent registrations with a combined property value of...
...to ensure we maintained essential services so our customers were still able to complete conveyancing transactions and make land registration applications wherever possible. We knew our customers needed to be...
I joined HM Land Registry as a Registration Officer in October 2016. I've since worked in a variety of roles and supported my local office, Peterborough, in promoting diversity and...
...a report of registration fraud - all of which is incorporated into their training. The right people It’s a demanding role, requiring a host of registration skills, coupled with problem-solving...
Avoidable requisitions add extra work for conveyancers, slow down the registration process and can affect the experience clients receive. HM Land Registry’s avoidable requisition dataset, training and guidance support firms to identify where improvements can be...
...new starter there was support all around me, much as there is today. We became family and we have seen each other through marriages, births, divorces, and deaths. Personally, I've...
Infrastructure design professionals and central government strategists began to get serious about working with data when we crossed the threshold of this new decade. These have been ten years in...