Improving our digital services

...of our work. Moving away from paper forms, or scanned copies, removes the need for our caseworkers to retype information into our casework systems. This also reduces the risk of...
...of our work. Moving away from paper forms, or scanned copies, removes the need for our caseworkers to retype information into our casework systems. This also reduces the risk of...
...for Viability came from years spent at the coal face, assessing property development sites manually while working for many of the UK’s leading homebuilders including Barratt Homes. Combining this with...
...strength to strength. There have been many success stories along the way. Orbital Witness was part of our first cohort. Their platform is used for due diligence in property transactions...
...to organise the sale of Unity Bands for World Cancer Day. The response I received was way beyond my wildest dreams and it proves what a fantastic workforce we have...
...Lake Garda in northern Italy, with no money for food or a place to stay, carrying huge parcels for my mum – she’d made sweaters which my dad would take...
...work which made it much easier for users to add additional parties to Digital Registration Service applications. All of these improvements were made with the help of conveyancers, legal professionals,...
...I would have had the confidence to apply for the position if it weren’t for pushing myself out my comfort zone and putting my name forward for the reverse mentoring....
...application process easier for customers. Happy blog-iversary I’ve been posting monthly blog updates about what we're up to online for two years now. In this time, I’ve attended user research...
...Business Manager in the Department for Work and Pensions, so this is a great opportunity for me to reflect on some of the work I have done and to give...
...understand up front means users can make more informed decisions, earlier in the process. For example, it’s common for people to get emotionally attached to a property they’d like to...