Designing digital services: as easy as 1, 2, 3
...been put in by so many people turn into a successful outcome. But what are the takeaways and what’s next? 1. Speak to users frequently This new service has borrowers,...
Digital services
Putting users first
HM Land Registry is transforming digitally by focusing on user needs. Steve Railton explains how.
Find property information: the easy way
Product manager Mina Demaris explains how we used customer feedback to design many of the new features in our Find property information service.
Using GOV.UK Verify for the first digital mortgage
...(the document that promises the repayment), the borrower signs the deed online, and the conveyancer makes the deed effective on completion of the transaction. In reality, there are complex layers...
Flexible digital services, fit for the future
...the current projects we’re working on, the services they will produce, and how these are already affecting that future. Digital Street I spoke about Digital Street in my last post....
World-leading through digital transformation
...whilst enhancing the integrity and security of our register against threats from cyber-attacks and digital fraud. cigdem/Shutterstock.com Digital Street Digital Street is one of our key projects, and vital to...
Becoming the world’s leading land registry
...guaranteed and protected’, reflects this heritage and reinforces our commitment to put our customers right at the heart of our organisation. We have just released our Business Strategy 2017 to...
GOV.UK – what we’re working on: September 2017
Numbers are not everything “Numbers are not everything – your audience is not made of analytics but made with real people who will react and take actions,” said Agnieszka Murdoch...
GOV.UK - what we’re working on: August 2017
...people miss the old website, but it’s important to remember that it contained a lot of duplication and wasn’t focused on user needs. Helping people online The times when people...
GOV.UK - what we're working on: July 2017
...a huge amount of work went into producing it. I was working on my draft when I read a blog post by John Ploughman from Driver and Vehicle Standards Agency...