We passed our target for reducing the age of our oldest cases. To go further, we're accelerating our digital transformation to give customers faster, more efficient services whilst reducing the age of unprocessed applications.
Our Customer Policy Manager, Adam Hookway, shares the main questions he's asked about boundaries and why they tend to be some of the hardest to answer.
...from other applications, AskPorter is a multi-channel communications platform with an open Application Programming Interface (API), designed to connect with other applications and provide a single user-friendly interface. On top...
When customers ask us for title deeds, they’re often disappointed to learn that we don't have the originals. Find out what they are, where they might be kept, and whether you need them.
...(the document that promises the repayment), the borrower signs the deed online, and the conveyancer makes the deed effective on completion of the transaction. In reality, there are complex layers...
Adam Hookway, Customer Policy Manager, talks about some of the main issues that arise when a property owner dies.
...the current projects we’re working on, the services they will produce, and how these are already affecting that future. Digital Street I spoke about Digital Street in my last post....
In England and Wales, all land is owned by somebody. But how can you find out who owns a piece of land or property that isn't registered with us?
People sometimes ask us "How old is my house?", because they need this information to take out building insurance. Here are some things you can do to explore the age of a property.
Our Head of Customer Policy, Andrew Robertson, sets out how and why we are looking at opening up our conveyancer data.
...whilst enhancing the integrity and security of our register against threats from cyber-attacks and digital fraud. cigdem/Shutterstock.com Digital Street Digital Street is one of our key projects, and vital to...