...Conveyancing, Laura Catania (pictured above), to learn more about how the firm achieved these results. Putting quality back in fee earners’ hands Keen to reduce requisitions, Attwells reviewed how post-completion...
...we received, we amended the form (link to podcast) to make it more user-friendly. We have extended the time that customers have to reply to requisitions in response to feedback....
...exceptions Attorneys can make gifts only in specific circumstances under the Mental Capacity Act 2005, for example: to charities you supported to family members in certain situations What HM Land...
...what I intend to do. Five simple aims We aim to: build digital services that are quicker and easier to use – by prioritising user needs, we'll ensure we reduce...
...to enrich the information within the register to make it more accessible, available and readable. Registers to support our digital transformation Early on in our work on Digital Street we...
...use this to record certain adaptations I have in place such as a “mouse foot pedal”. As I have poor dexterity and coordination in my hands, I find it difficult...
...you emails every six months just to confirm whether any applications have been made in that period. You don’t have to own the property in question to set up an...
...are now delivering our services that are essential to enable property transactions within normal service levels. In our efforts to maintain service standards in these unique circumstances, the HM Land...
...the lender’s contact details. Before FPI citizens downloaded the information and had to interpret it themselves. Now, the information is available in a simple, accessible summary that is easier to...
...using this opportunity to listen, reflect and refine in order to make this the primary application channel for our customers. This is all fed into our new digital casework engine,...