ashadhodhomei/Shutterstock.com Four years ago I provided some top tips on how to overcome the teething problems involved in applying our change in practice on sending certified copies of deeds for...
...we asked customers for feedback. The form is a new way to provide a consent or certificate to comply with a restriction on the register. As a result of suggestions...
...don’t currently have comprehensive information on how often they were used and how much time they saved for customers and for our caseworkers. The aim of the trial is to...
...usual, but to those of us working in IT Operations it can be a passion, a job for life or purely about the pleasure and satisfaction that comes from helping...
...all members of the department’s User Research Practice, where we establish the standards required for research quality and promote an inclusive environment for success. Within the profession, there is scope...
...digital services to be easy for customers to use, so your feedback is crucial to shaping the future." Mark Gray, Chief Transformation and Technology Officer Your input has shaped DRS...
...to reduce the number of requisitions we send. Last year, for example, we received more than 4.4 million applications, of which more than 947,000 (22%) required a requisition, each containing...
...for infrastructure design professionals In 2012, central government published its requirements for new construction projects. The Government Construction Strategy (GCS) requires that: Government will require fully collaborative 3D BIM (with...
...who died to secure the rights and freedoms we could so easily take for granted today. But also to the unsung heroes, hidden from memory or accolade, who helped forge...
...this year we introduced the ability for customers to see their draft applications from the new Digital Registration Service (DRS) alongside their other portal applications. Customers simply filter for ‘saved’...