...all members of the department’s User Research Practice, where we establish the standards required for research quality and promote an inclusive environment for success. Within the profession, there is scope...
...priority, we are introducing new services and support to make life a little easier for our customers. Although there is still much to do, we’ve made numerous strides in the...
...for the better Each time a customer submits an application, we invite them to take part in a short survey. This helps us understand what’s on their mind and what...
...the basis that it’s better to be safe than sorry, not only to compile a complete and correct register, but also to ensure our data is in optimal condition, prevent...
...loss of millions rather than thousands of pounds in revenue. Time to get virtual: good data; BIM makes it better We're in a golden era for infrastructure. Future cities are...
...who died to secure the rights and freedoms we could so easily take for granted today. But also to the unsung heroes, hidden from memory or accolade, who helped forge...
...this year we introduced the ability for customers to see their draft applications from the new Digital Registration Service (DRS) alongside their other portal applications. Customers simply filter for ‘saved’...
...establishing that a lender’s charge (or mortgage deed) on a property is guaranteed even if it was forged and the bank lent to the forger while the true owner was...
...for ‘title register’, you’ll get results for all organisations - over a thousand results! There is, however, a simple and quick way to filter by organisation. To only get HM...
...service for four months now. We work in an agile environment and it’s been interesting to see how a development team works together to build a new service for HM...