How do you solve a problem like requisitions?
Requisitions have a clear impact on our services so we have a number of projects to help reduce the burden.
Chris Pope, Chief Operations Officer
Improving our service speeds
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property, Law and practice
An update on the speed of our service and measures we’re taking to continue to improve.
We are stronger going forward
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property, Law and practice
Over the last few weeks we have become more flexible in our decision-making and more responsive to our customers’ needs. The future looks bright but we and the property sector continue to face some real challenges.
Rising to the challenge
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property, Law and practice
The coronavirus pandemic has been a very challenging time for us and our customers but we are now in a much stronger position. We are taking the opportunity to look at the level of service we provide and ask our customers about their priorities and how they feel we should prioritise our work.
Looking back on 2018/19
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property, Data, Digital services
Chris Pope reflects on 2018/19 and talks about how we're improving the processing of your applications, what we're doing to make it easier to work with us and how we're working to reduce requests for information (requisitions).
Meeting our customers’ needs
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property
Our Chief Operations Officer, Chris Pope, explains how we're improving our services to become easier to do business with, while providing quick, accurate and consistent delivery.
Giving you quick, accurate, consistent support
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property
We hear you when you say you want quick, accurate and consistent support from us, so we are modernising and reshaping HM Land Registry to ensure we can provide the level of service you expect and deserve.
Work with us to make conveyancing simpler, faster and cheaper
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property, Law and practice
Chris Pope, our Chief Operations Officer, explains our new customer charter and how we're improving the way we work with our customers.