...our clients. The customer journey has improved, and feedback is positive. Automation and verification The new automated process was thoroughly tested and was only turned on when it had passed...
...prescribed clauses so it's important they are incorporated wherever they should apply. If the lease extension is by way of a new lease or if it is a Deed of...
...mentoring, coaching and hands-on experience, plus expert workshops, access to extensive online courses and our new national centre of excellence, the Land Registration Academy. After all, investment in your training...
...users of the official search functionality provided by HM Land Registry, news of a newly-released, more modern version of the API, OS1 with data, was jumped on. Now being used...
...2021 we have made several improvements to the service and we continue to do so with the help of conveyancers, legal professionals and DRS users, who provide us with invaluable...
...been put in by so many people turn into a successful outcome. But what are the takeaways and what’s next? 1. Speak to users frequently This new service has borrowers,...
...the service. Feedback We have had some really positive feedback from users of the new LLC Register, such as: “It is early days, but we think the ability to immediately...
...we asked customers for feedback. The form is a new way to provide a consent or certificate to comply with a restriction on the register. As a result of suggestions...
I joined HM Land Registry as a Registration Officer in October 2016. I've since worked in a variety of roles and supported my local office, Peterborough, in promoting diversity and...
...will help professionals get the most from the service. The advice in this blog builds on the step by step instructions in our Application Enquiry user guide and adds some...