...to increase this, we need to grow our capacity to better meet our customers’ current needs. We’ve been doing that through record levels of recruiting and training, with hundreds of...
...postcode and house number. However, in order to identify informative trends I had to make a decision on where to limit the depth available to the user. Eventually I decided...
...ensuring your views are not only heard and discussed, but also feed into business and action planning. Your customer voice is central to our work. Our current top priorities, based...
When a work colleague tells you that you need ‘to get down into the weeds’ on something, it is not usually a good thing. But a few Sundays ago, my...
Did you know that every day in the UK another 6,000 people take on a caring responsibility? That’s equal to more than 2 million people each year. According to Carers...
...to discover that HM Land Registry is actually very forward-looking and is using digital technology to transform how land registration works. I think some of our customers may have a...
...feel great after every session. Christmas is a great time to sing, with a plethora of hymns, carols and Christmas songs to get you in the mood for the festive...
...my role keep the team focused on the goal, particularly when there were obstacles to get past or hiccoughs to resolve and, as expected, they exceeded all expectations. Challenges and...
...support groups. It really helps to have other women sharing their symptoms, treatments and advice. We’ve also had some male colleagues join us to find out how they can support...
...received – many people still want to and, most importantly, still need to deal with their property. That may be to obtain vital finance to support themselves or their businesses....