How to deal with property using a power of attorney
...can be used Note General Power of Attorney (GPA) Typically temporary Gives broad authority to act on your behalf Only while you have mental capacity You don’t have to register...
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Putting users first
...what I intend to do. Five simple aims We aim to: build digital services that are quicker and easier to use – by prioritising user needs, we'll ensure we reduce...
Digital applications – making the future a reality
Posted by:
Eddie Davies, Deputy Director – Digital Services (Head of Product), Posted on:
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Categories:
Buying and selling property, Digital services
...a lot but put together they are all feeding into our wider transformation and the use of digital applications today. Ultimately, we want to build a service that enables quick...
Why work for HM Land Registry?
Posted by:
Karen Harvey, HR Resourcing Team Manager, Posted on:
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Categories:
Working at HM Land Registry
...registry means plenty of opportunities to develop in your role and, potentially, to progress. Innovation For us, change is a chance to adapt, innovate and improve. Our teams love to...
Making electronic signatures and digital identity easier to use
Posted by:
Michael Abraham, Product Owner and Abbie Purslow, Land Registrar, Posted on:
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Categories:
Buying and selling property, Digital services, Law and practice
...digital, machine-readable data as critical to this objective. It is clear that the market is starting to use these tools and embracing the security and convenience they afford. We are...
Encouraging digital identity checking in conveyancing
Posted by:
Mike Harlow, Deputy Chief Executive and Director of Customer and Strategy, Posted on:
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Categories:
Buying and selling property, Digital services, Law and practice
...they are not available to conveyancers as yet. We want to do what we can to support the sector to see the development of easy-to-use, modestly-priced, remote and digitally secure...
From smart contracts to blockchain: year two of our research
...better understand the changing landscape we’re working within. We plan to use that map to show the key pain points and areas of opportunity. It's also been a useful tool...
How sharing your experience helps to improve the Digital Registration Service
Posted by:
Simon Herd, Senior User Researcher, Posted on:
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Categories:
Customer research, Digital services
...surveyed DRS users and also ran user sessions to understand more about how you worked and the extent to which collaboration was needed. You told us that being able to...
Registering new builds: Can we fix it? Yes, we can!
...and as part of that work has created a set of digital service mockups as a tool for doing user research. We have shown the mockups to users to see...
Meeting our customers’ needs
Posted by:
Chris Pope, Chief Operations Officer, Posted on:
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Categories:
Buying and selling property
...efficiencies by partnering with you to improve the conveyancing process for everyone. We’ll continue to examine the end-to-end customer experience to see how we can make things simpler without compromising...