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HM Land Registry

The Land Registration Academy – shaping the future of our caseworkers

A banner saying 'Land Registration Academy' and 'We're ready for your ambition', with caseworkers glimpsed at a desk behind.

The Land Registration Academy – shaping the future of our caseworkers

Jeff Saunders, our Head of Service Delivery – People, Strategic Improvement & Planning, explores how our award-winning in-house training programme is helping to shape, develop and expand our casework capability and the impact it’s had on organisational performance.

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Why HM Land Registry wants to achieve comprehensive registration

Posted by: Maggie Telfer, Posted on: 27 April 2018 - Categories: Buying and selling property
Looking down on houses and plots of land

...is the official recording of property ownership. HM Land Registry records property ownership in the Land Register, which is the official ownership list for property in England and Wales. Northern...

Read more of Why HM Land Registry wants to achieve comprehensive registration - 38 comments

Designing digital services: as easy as 1, 2, 3

Posted by: Shaun Ewings, Posted on: 10 April 2018 - Categories: Digital services

...been put in by so many people turn into a successful outcome. But what are the takeaways and what’s next? 1. Speak to users frequently This new service has borrowers,...

Read more of Designing digital services: as easy as 1, 2, 3 - 5 comments

Autism, #TechLife, and me

Posted by: Jessica Ball, Posted on: 28 March 2018 - Categories: Working at HM Land Registry
Profile shot of Jessica Ball, IT Apprentice at HM Land Registry

I’m Jess and I have been working as an IT Apprentice at HM Land Registry since October 2016. I suffer from an autistic condition called Asperger’s Syndrome. This means I...

Read more of Autism, #TechLife, and me - 5 comments

Putting users first

Posted by: Steve Railton, Posted on: 26 March 2018 - Categories: Digital services
Good services are verbs. Bad services are nouns.

HM Land Registry is transforming digitally by focusing on user needs. Steve Railton explains how.

Read more of Putting users first - 8 comments

When PropTech met SpaceTech: a marriage made in heaven?

Posted by: Edmond Boulle, Posted on: 21 March 2018 - Categories: Data
Satellites transmitting messages around the Earth

...providers can be merged to provide comprehensive property insight. This can make it quicker and easier to understand how legal rights and interests relate to physical land and property. Initially,...

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800 years in the making: Welsh Land Transaction Tax

Posted by: Antoinette Jeremiah, Posted on: 19 March 2018 - Categories: Law and practice
Conwy Castle

...the Land Transaction Tax Certificate. Upgrades have been made to Business Gateway and the portal, our online transactional channels that professional customers use, to accept the new Welsh Revenue Authority...

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Find property information: the easy way

Posted by: Mina Demaris, Posted on: 5 March 2018 - Categories: Digital services
Find information about a specific property

Product manager Mina Demaris explains how we used customer feedback to design many of the new features in our Find property information service.

Read more of Find property information: the easy way - 46 comments

Drawing the line on boundaries

Posted by: Adam Hookway, Customer Policy Manager, Posted on: 27 February 2018 - Categories: Buying and selling property, Law and practice
Suburban fence panels have fallen down, making the boundary unclear.

Our Customer Policy Manager, Adam Hookway, shares the main questions he's asked about boundaries and why they tend to be some of the hardest to answer.

Read more of Drawing the line on boundaries - 1,322 comments

How artificial intelligence makes good property management even better

Posted by: Tom Shrives, Posted on: 21 February 2018 - Categories: Data

...from other applications, AskPorter is a multi-channel communications platform with an open Application Programming Interface (API), designed to connect with other applications and provide a single user-friendly interface. On top...

Read more of How artificial intelligence makes good property management even better - 4 comments

Where are my title deeds, and do I need them?

Posted by: Frank Ramsay, Posted on: 19 February 2018 - Categories: Buying and selling property, Law and practice
Title deeds

When customers ask us for title deeds, they’re often disappointed to learn that we don't have the originals. Find out what they are, where they might be kept, and whether you need them.

Read more of Where are my title deeds, and do I need them? - 755 comments
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HM Land Registry

We register the ownership of land and property in England and Wales.

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