Why user-centred design is so important HM Land Registry records ownership changes for every registered property and piece of land in England and Wales. It’s a huge job and we...
metamorworks/Shutterstock.com As this week is the first National Conveyancing Week, we wanted to take the opportunity to join others in showing our appreciation for all those who work in the...
...of our work. Moving away from paper forms, or scanned copies, removes the need for our caseworkers to retype information into our casework systems. This also reduces the risk of...
...for Viability came from years spent at the coal face, assessing property development sites manually while working for many of the UK’s leading homebuilders including Barratt Homes. Combining this with...
...to organise the sale of Unity Bands for World Cancer Day. The response I received was way beyond my wildest dreams and it proves what a fantastic workforce we have...
...Lake Garda in northern Italy, with no money for food or a place to stay, carrying huge parcels for my mum – she’d made sweaters which my dad would take...
...I would have had the confidence to apply for the position if it weren’t for pushing myself out my comfort zone and putting my name forward for the reverse mentoring....
...application process easier for customers. Happy blog-iversary I’ve been posting monthly blog updates about what we're up to online for two years now. In this time, I’ve attended user research...
...Business Manager in the Department for Work and Pensions, so this is a great opportunity for me to reflect on some of the work I have done and to give...
...understand up front means users can make more informed decisions, earlier in the process. For example, it’s common for people to get emotionally attached to a property they’d like to...