Putting users first

...digital programme to help achieve those goals. The aim is simple: we’re going to use digital ways of working to help us become the world’s leading land registry for speed,...
...digital programme to help achieve those goals. The aim is simple: we’re going to use digital ways of working to help us become the world’s leading land registry for speed,...
...has caused backlogs for HM Land Registry during periods of economic growth, which we have managed entirely through recruitment. Automation will provide a more resilient service for our customers in...
Photo: © Christian Lagerek/Shutterstock.com During this blog series, I’ve explored new mandates for building and infrastructure. The government have implemented sustainability strategies that employ optimal data usage. For new and...
...on a way in which people can register and use one sign-in for both our Find property information and Property Alert services instead of having separate sign-ins for each. Every...
...last year, an opportunity arose for an intranet content writer. A project team was developing a new intranet for the organisation (an internal-facing website used for communicating with staff) and...
At Pole Star Digital we are huge fans of MeasureCamp. Several of the team have spoken at MeasureCamp events. When the opportunity arose to showcase our passion for data-led content...
...of reducing application enquiries (requisitions) for conveyancers, and how the profession could promote the Property Alert service to strengthen the fight against property fraud. Digital transformation in the property market...
Why user-centred design is so important HM Land Registry records ownership changes for every registered property and piece of land in England and Wales. It’s a huge job and we...
...for Viability came from years spent at the coal face, assessing property development sites manually while working for many of the UK’s leading homebuilders including Barratt Homes. Combining this with...
Over the last 18 months we have introduced electronic signatures in land registration and published our Standard promoting the use of digital ID checks. All of these are moving us...