On Welsh Language Rights Day, our Head of the Welsh Language Services Eleri Sparnon Jones explains how you can use your Welsh with HM Land Registry.
Our new hub brings five key specialist support services together in one place on GOV.UK and on the portal, including Ask for Guidance.
The coronavirus pandemic has been a very challenging time for us and our customers but we are now in a much stronger position. We are taking the opportunity to look at the level of service we provide and ask our customers about their priorities and how they feel we should prioritise our work.
...people miss the old website, but it’s important to remember that it contained a lot of duplication and wasn’t focused on user needs. Helping people online The times when people...
...a huge amount of work went into producing it. I was working on my draft when I read a blog post by John Ploughman from Driver and Vehicle Standards Agency...
...Call people what they are for the task on the website: parents, looking for childcare, drivers, looking for licenses.” It makes me feel good that I’ve already done this for...
GOV.UK search Many people have been complaining about how difficult it is to find information on our website so I would like to talk about the search function. When you...
...VDD form. The solution My colleague went to her manager, who I’d worked with before on improvements to GOV.UK. She suggested getting in touch with the Digital Team. After she...
Behind the scenes The list of all our latest web updates shows what new web pages we created and what existing pages had updates, but only some of it, because...
...provide us with an appropriate level of ID assurance before the borrower digitally signs their mortgage deed. We’re now getting close to the point where we will have developed all...