The coronavirus pandemic has been a very challenging time for us and our customers but we are now in a much stronger position. We are taking the opportunity to look at the level of service we provide and ask our customers about their priorities and how they feel we should prioritise our work.
This month, it's all about helping people online and being three years on GOV.UK
Stephanie, our content lead for GOV.UK, talks about her work making the HTML version of our Annual Report and Accounts accessible.
Our lead content designer for GOV.UK talks about the Content Conference organised by the Government Digital Service.
This month Stephanie, our Web Content Manager, talks about using the search tool on GOV.UK to find the information you need.
Our lead content designer for GOV.UK talks about an improvement suggested by a colleague, that helps customers fill in forms correctly.
A behind-the-scenes look at the work of our lead content designer for GOV.UK.
Shaun Ewings, Deputy Product Manager, shares the latest update on our new digital mortgage service, which is currently in private beta.