...working with partners to introduce new call handling software and equipment at our CSC, while upgrading what we currently use. This is enhancing our call routing, monitoring and service planning,...
...designing a wider range of services which need to access our registers quickly. Our customers – both traditional customers such as conveyancers and newer data customers such as technology firms...
...so sure I could be when I first started working here. Not for any particular reason, but it’s a new environment, a new set of people, y’know? You just can’t...
...Underneath it said, ‘the art of management’. I soon changed to law and started work as a commercial property solicitor. Before too long we were awash with new technology –...
...with new owners and details such as mortgages or other interests. Often conveyancers don’t submit the application until a few weeks after the date of completion. It is not unusual...
...over 100,000 applications submitted digitally via our customer portal using our new Digital Registration Service feature. This was launched as a test service to all customers in April and we’re...
Anyone browsing the property pages of a news website in the last year will have seen countless articles about how busy the UK housing market has been and continues...
...volatile with demand rising and falling sharply. While the last few years has seen sharp changes in economic fortunes, the fluctuations in the property market is nothing new. Historically this...
...ID requirements, with reference to the relevant practice guides. It’s a fascinating insight, not only into HM Land Registry’s practices, but also the considerations that lie behind new points of...
...caseworkers in our 160-year history. Among the improvements we’re focusing on to help customers - and especially staff new to conveyancing and post-completion teams, are: system checks and enhancements to...